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Hilton Garden Inn Myrtle Beach/Coastal Grand Mall

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Hilton Garden Inn Myrtle Beach\/Coastal Grand Mall
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587 Reviews from our TripAdvisor Community

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Showing 580: English reviews
United States
Reviewed 6 September 2016

I have stayed at this hotel in the past but after my last experience I will never stay there again. Their customer service left everything to be desired given the changing dynamic of corporate travel. I had hoped for a better experience given how often I have stayed there in the past along with others from my company but quickly...

Review collected in partnership with Hilton Garden Inn
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2Thank Adriana G
HGIMB1, General Manager at Hilton Garden Inn Myrtle Beach/Coastal Grand Mall, responded to this review

Adriana thank you again for being a loyal Diamond Member and your loyalty to the Hilton family of hotels. I am sorry you encountered the issues you did trying to cancel your reservation within the limits of our cancellation policy. Of course we are sorry our resolution and bonus points we gave you for the inconvenience of sticking with our...

Oxford, Massachusetts
Reviewed 6 September 2016 via mobile

Very clean, and very comfortable. The staff could not have been nicer. Thought that breakfast should be included in the stay... Would definitely stay again. We sat at the bar for dinner one evening and the bartender was very friendly and attentive.

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Helpful?
Thank firelit1
HGIMB1, General Manager at Hilton Garden Inn Myrtle Beach/Coastal Grand Mall, responded to this review

On behalf of all of us here at the Hilton Garden Inn in Myrtle Beach I want to thank you for taking the time to share your experience at our property. There are multiple rate options available when you are booking a room with us and we do have some rates that do include breakfast as well. We hope if...

Crown Point, Indiana
Reviewed 4 September 2016

We spent a night here in May and it was very nice. Clean , convenient and Great location. There was a shopping center right next door with many shops and restaurants. If we are in this area again we would definitely choose this hotel.

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Helpful?
Thank milburn1001
HGIMB1, General Manager at Hilton Garden Inn Myrtle Beach/Coastal Grand Mall, responded to this review

Thank you for taking the time to share your thoughts about your stay at the Hilton Garden Inn in Myrtle Beach. The entire team here looks forward to your next visit to the area. Tom McDonald

New Bern, North Carolina
Reviewed 30 August 2016

After the nightmare, we experienced at Carolina Winds, arriving at the Hilton felt like home. The room was very, very clean. The beds, pillows, bathroom, were all so welcoming. The housekeeping staff were very accommodating. I only wish it was on the beach. The food is great, and they have a indoor, and outdoor pool.

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Helpful?
Thank kingdomkid70
HGIMB1, General Manager at Hilton Garden Inn Myrtle Beach/Coastal Grand Mall, responded to this review

All of the team here at the Hilton Garden Inn in Myrtle Beach are glad we could offer you a better experience that your other property you stayed at. There were times I wish we were on the beach as well and others where I fell we offer a much better experience for our guests because we are not on...

Northern Virginia, Virginia
Reviewed 28 August 2016

Near Boardwalk, across from mall, close to Ferris wheel & north beach as well. Near airport. Lots of parking. We were satisfied. My daughter had a blast and we enjoyed the heated pools as well. We would stay there again.

Review collected in partnership with Hilton Garden Inn
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Thank 903katarzynal
HGIMB1, General Manager at Hilton Garden Inn Myrtle Beach/Coastal Grand Mall, responded to this review

Thank you on behalf of the entire team here at the Hilton Garden Inn in Myrtle Beach for taking the team to share your thoughts in regards to your recent stay with us. I am glad you daughter enjoyed herself while you were here and we look forward the opportunity to have you back with us again soon. Tom McDonald

Wadmalaw Island, United States
Reviewed 23 August 2016

Excellent in every way! From the time we walked into the Hotel, we felt very welcomed. The front desk staff did everything possible to make our stay a great experience! We had never checked in the day before our stay and did not know how to pick out our room online. When we arrived, the front desk staff found us...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Walter Z
HGIMB1, General Manager at Hilton Garden Inn Myrtle Beach/Coastal Grand Mall, responded to this review

Walter, The entire team here at the Hilton Garden Inn is pleased that you had a wonderful experience while you were here for the concert. All of us here strive to insure every guest who walks through our doors leaves feeling the same way you did while they are with us. We hope that if you are traveling to Myrtle...

Virginia Beach, United States
Reviewed 20 August 2016

This hotel is consistently comfortable, with clean rooms and public areas. The staff is attentive and professional. Full breakfast is a big plus. Much better than the standard cereal, toast, yogurt, and instant oatmeal offerings of similar level hotels. Would highly recommend!

Review collected in partnership with Hilton Garden Inn
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Thank Vicki S
HGIMB1, General Manager at Hilton Garden Inn Myrtle Beach/Coastal Grand Mall, responded to this review

Vicki, On behalf of all of us here at the Hilton Garden Inn in Myrtle Beach thank you for taking the time to share a posting about your stay with us. The entire team here works with the goal of every guest having the same wonderful experience that you did while they are with us. WE hope if you have...

Jackson, Mississippi
Reviewed 20 August 2016

Satisfied with the stay but not the charges to my card following. No call back given by staff as promised regarding this issue. Was given a coupon for breakfast, they did not want to honor because I did a late check in and the clerk that gave me the coupon ended his shift. Told me he was not supposed to...

Review collected in partnership with Hilton Garden Inn
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Thank 52tamelah
HGIMB1, General Manager at Hilton Garden Inn Myrtle Beach/Coastal Grand Mall, responded to this review

Thank you for giving us your feedback on your stay with your family reunion. I am sorry for any confusion in regards to your credit card. This is the first I am personally hearing about you contacting the hotel about these issues with your credit card. I do know that we authorize the credit card at check and there is...

Atlanta, Georgia
Reviewed 20 August 2016

This HGI is your standard HGI. nothing exciting or special. The food is good and the staff was pleasant. There are tons of places to eat and shop within walking distance. The airport is also very close to this hotel

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Thank lvhgvguy
HGIMB1, General Manager at Hilton Garden Inn Myrtle Beach/Coastal Grand Mall, responded to this review

Thank you on behalf of the entire staff here at the Hilton Garden Inn in Myrtle Beach for taking the time to post a review in regards to your stay. We are sorry you found nothing exciting or special about your stay we do try give every guest a wonderful experience while they are with. Thank you, Tom McDonald

Oakland County, MI
Reviewed 19 August 2016

I have been here at least 10 times this season for business and have been 100% satisfied everytime. Very clean and friendly. Great location and adjacent to a large mall with plenty of choices for meals if you don't want to enjoy the Hotel food which is fine.

Review collected in partnership with Hilton Garden Inn
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Thank michaelbN5155WR
HGIMB1, General Manager at Hilton Garden Inn Myrtle Beach/Coastal Grand Mall, responded to this review

Michael, Thank you on behalf of the entire team here at the Hilton Garden Inn in Myrtle Beach. It is always nice to share these comments from our regular guests with the staff and we look forward to your next visit with us. Tom McDonald

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hilton Garden Inn Myrtle Beach/Coastal Grand Mall boasts an ideal location, within a mile of the airport and moments from Myrtle Beach's best attractions such as Broadway at the Beach. Step into our stylish hotel and relax in a spacious guest room offering a range of functional amenities such as a large work desk and ergonomic chair, complimentary wireless internet access and a 32-inch flat screen HD TV. Guests can also choose to upgrade to a whirlpool suite, featuring all standard amenities as well as a king bed and whirlpool. Go for a refreshing swim in the heated indoor or seasonal outdoor pool with whirlpool, or work out in the fully equipped fitness center, all on-site services are for your pleasure. ... more   less 

Additional Information about Hilton Garden Inn Myrtle Beach/Coastal Grand Mall

Address: 2383 Coastal Grand Cir, Myrtle Beach, SC 29577-9787
Region: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Price Range: RM526 - RM1,105 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Myrtle Beach/Coastal Grand Mall 3*
Number of rooms: 112
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Hotels.com and Expedia so you can book your Hilton Garden Inn Myrtle Beach/Coastal Grand Mall reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Myrtle Beach/Coastal Grand Mall Hotel Myrtle Beach
Hotel Style:
#2 Family Hotel in Myrtle Beach
#4 Business Hotel in Myrtle Beach
#5 Romantic Hotel in Myrtle Beach
#19 Best Value Hotel in Myrtle Beach
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Myrtle Beach/Coastal Grand Mall staff and other travellers.
17 questions
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Philadelphia, Pennsylvania
Chapel Hill, North Carolina
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Questions? Get answers from Hilton Garden Inn Myrtle Beach/Coastal Grand Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are very large with large tv with all the channels plus some, very quiet and safe.”
 of 5 bubbles louboone, 1 Jan 2017 | Read review
“Recommend any room”
 of 5 bubbles lo63pyro, 17 Oct 2016 | Read review
“get a room on the back side so you can go to the pool.”
 of 5 bubbles CDT22, 30 Sep 2016 | Read review
“Top floor, end room faced east, 501,very quiet, choose west if you do not like the sunrise”
 of 5 bubbles HelenVB2013, 22 Sep 2016 | Read review
“The rooms on the north end of the Hotel have a nice view.”
 of 5 bubbles kingdomkid70, 29 Aug 2016 | Read review
5 of 5