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Sun N Sand Resort

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Sun N Sand Resort
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890 Reviews from our TripAdvisor Community

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Showing 888: English reviews
Piscataway, New Jersey
Reviewed 29 June 2016 via mobile

I need to begin this review with this resort had booked 5 family reunions at the same time, and were unable to accommodate the amount of people. Greed, mediocricy, overbooking understaffed (people are in need of jobs, hiring from a temp agency would have made sense) and renovations. Brooke, the sales director was not on hand due to a family...

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1Thank Leesir
WhitneyElliot, Guest Relations Manager at Sun N Sand Resort, responded to this review

Thank you for taking the time to leave such thorough and revealing feedback. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve we want you to know that the matters you mentioned are being addressed to our management. I do thank you for bringing this matter...

Hillsborough, North Carolina
Reviewed 29 June 2016

The Sun N Sand is in serious need of upgrades, including repairs and cleaning. It appears that this hotel is short staffed, as we were told that there was only one cleaning person on the day of our arrival. Family members had to wait past the check in time for their room to be ready. Our family reunion host family...

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Helpful?
Thank trhbell
WhitneyElliot, Guest Relations Manager at Sun N Sand Resort, responded to this review

Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as...

Norwood, North Carolina
Reviewed 28 June 2016

To begin with, this hotel is in a great spot, right on the beach and a short drive from The Market Common and other nice places in Myrtle Beach. The bed and pillows were very comfy and the room was clean. We also enjoyed the swimming pool and the back deck, and the staff was very friendly and helpful. The...

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Helpful?
1Thank marinashankle
WhitneyElliot, Guest Relations Manager at Sun N Sand Resort, responded to this review

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am glad that you enjoyed the pool and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high housekeeping and hospitality standards. Your thorough review is greatly appreciated! We also...

Statesville, North Carolina
Reviewed 28 June 2016

Not the best place I have stayed at but was ok. Building needs more cosmetic work, electrical outlets were loose, nothing would stay plugged in. Hair dryer didn't work. The air in the breakfast restaurant needs work, it was very hot and it wasn't even summer temps yet. There were a few bugs in our room. The drains on the...

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Helpful?
2Thank deeharley1212
WhitneyElliot, Guest Relations Manager at Sun N Sand Resort, responded to this review

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We also appreciate your comments regarding the ways that we can improve upon the guest experience in our hotel and we want you to know that the matters you mentioned are being addressed. I have shared your compliments with...

Reviewed 27 June 2016 via mobile

Pros:Four days for 600 . King bed fridge oceanfront balcony. Cons: some minor maintenance issues toilet lever is not functioning properly. Unusable safe. Clothes from previous guest left in the bathroom. Overall a good middle of the road option for a myrtle beach vacation.

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5Thank Adam M
WhitneyElliot, Guest Relations Manager at Sun N Sand Resort, responded to this review

Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. Know that your voice is important to us and that we are addressing the issues that you indicated in an effort to improve upon the guest experience at our hotel. I am sorry that your room was not properly and thoroughly cleaned and...

Atlanta, Georgia
Reviewed 27 June 2016

We stayed at this hotel for a family reunion and everyone had a bad story to tell about the condition and staff of this hotel. When you drive up to the front door it is so cloudy and full of condensation that you can barely see into the tacky dirty lobby. This hotel is a literal "Hot Mess" They have...

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Helpful?
Thank Mshospiality
WhitneyElliot, Guest Relations Manager at Sun N Sand Resort, responded to this review

Thank you for your review, your feedback and your comments regarding your stay. I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. It's important for us to impress our guests and your comments will make this goal that much more attainable. It is...

Myrtle Beach, South Carolina
Reviewed 27 June 2016 via mobile

At first when I read the reviews I was not very excited to see what I was going to expect. Once I arrived the hotel seemed nice and the front desk Diana and Stephanie was really nice they helped me learn about the area and showed how to arrive to the places I needed to. I had a problem with...

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2Thank moutaingreen2
WhitneyElliot, Guest Relations Manager at Sun N Sand Resort, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. We are glad that you found the majority of your experience to be satisfactory. Thank you for choosing our hotel. We hope to see you again soon.

Ivanhoe, Texas
Reviewed 26 June 2016

Hotel was easy to find. Check in couldn't have been any easier. The room was nice and clean. we had a ocean front balcony. The only flaws the room had was balcony door did not lock. One of the plug outlets in the wall had came out of the wall. We told them about it. They offered to send maintenance...

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Helpful?
4Thank Courtney C
WhitneyElliot, Guest Relations Manager at Sun N Sand Resort, responded to this review

Thank you for taking the time to complete our survey and share your experience! We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve we want you to know that the matters you mentioned are being addressed to our management. I do thank you for bringing this...

Reviewed 26 June 2016

I really enjoyed my stay. The room was nice and the view was spectacular. Being able to go from the lobby out onto the deck and walk right into the beach was great. The beachfront showers made getting out and in easy and the pools were fun too.

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Helpful?
2Thank Maxx T
WhitneyElliot, Guest Relations Manager at Sun N Sand Resort, responded to this review

Thank you for sharing the fun experience that your family enjoyed at the pool. I am so happy that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We hope to impress you again during your next visit and we thank you for sharing your experience.

Chatham
Reviewed 24 June 2016 via mobile

Check in chaotic and confusing, wifi did not work, planks on veranda coming adrift (an accident waiting to happen), no maps of the area in reception, price of beach chairs very high. Appeared to be running on a shoe string. Good cocktails though.

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2Thank Roblonrovers
WhitneyElliot, Guest Relations Manager at Sun N Sand Resort, responded to this review

Thank you for taking the time to complete our survey and share your experience! I am very sorry to hear of the difficulties you experienced with our internet connection, We already informed the management about this already as we see this a serious matter. We promise to be more careful soon as we believe that our customer's convenience are at...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
  • Conference Facilities
Official Description (provided by the hotel)
Set in family-friendly South Myrtle Beach on the Grand Strand, the Sun & Sand Resort effortlessly blends the legendary charm of the South Carolina coast with the comfort and convenience of a modern beachfront high-rise. A perennial favorite of value-seeking Myrtle Beach visitors, this contemporary 179-room hotel is just minutes from the restaurants, nightlife and non-stop energy of Myrtle Beach. Showcasing spacious guest rooms and suites and classic, all-American cuisine at Sun & Sandbar Bar, this South Ocean Boulevard treasure echoes the spirit and style that make Myrtle Beach one of the country's highest-rated beach destinations for families. ... more   less 

Additional Information about Sun N Sand Resort

Address: 2701 S Ocean Blvd, Myrtle Beach, SC 29577-4848
Region: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Price Range: RM237 - RM920 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sun N Sand Resort 3*
Number of rooms: 224
Reservation Options:
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Also Known As:
Sun n Sand Hotel Myrtle Beach
Hotel Style:
#65 On the Beach Hotel in Myrtle Beach
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Questions & Answers

Here's what travellers have asked, with answers from Sun N Sand Resort staff and other travellers.
13 questions
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4 months ago
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Berea, Ohio
5 months ago

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Questions? Get answers from Sun N Sand Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here!!!! Disgusting property.”
 of 5 bubbles kellymE6045SW, 4 Oct 2016 | Read review
“The best view would be ocean front.”
 of 5 bubbles charlottec536, 2 Oct 2016 | Read review
“Oceanfront for best views!”
 of 5 bubbles gtwannb, 27 Sep 2016 | Read review
“not this one”
 of 5 bubbles creelc2016, 20 Sep 2016 | Read review
“Corner rooms are cheaper but make sure you're not beside the ice machine.”
 of 5 bubbles , 20 Sep 2016 | Read review
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