Check in was a joke. No travel maps or guides in lobby , dirty old carpets. I overheard the clerk telling a patron that they were too busy to bring things to his room, but he could come get them. What is that about ????...More
21 - 25 of 703 reviews
The Sandcastle Resort always has staff walking around the pool looking for coolers,they dont allow you to have a cooler at pool because of their Tiki Bar. It makes you feel like you are being watched all the time.If you didn't buy your beer or...More
We knew from looking at reviews that the hotel needed some updating but we did not expect it to be so dirty. The outdoor pool I could not even allow my children to get in, people were eating sandwiches etc. so there was remnants of...More
We have stayed at the Sandcastle for the last four or five years and this hotel was an ok hotel but now it is horrible and we have never been so disappointed. Our room was on the 8th floor and in order to use the...More
I looked through some reviews, prior to booking our stay, and I thought that it was possible that people were just being too picky. Boy, was I wrong!! The entire building, inside our room,hallways, and elevator all smelled horrible. Like spoiled dairy products. The smell...More
"ask for rooms 20,21,22 and 23 of each floor, those are ocean front."
"Top floor is the best you don't hear kids running and jumping around."