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North Charleston Marriott

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GreenLeadersSilver level
14/05/2017 15/05/2017
1 room 2 adults 0 children
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North Charleston Marriott
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53 Reviews from our TripAdvisor Community

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Showing 53: English reviews
Reviewed 10 March 2017 via mobile

I visited for a conference and used mobile check in since I would be arriving late evening. The front desk was friendly even at that late hour and had my room key ready to go. The room was cozy and well appointed with modern amenities and a great bed. The air is loud as other reviewers have stated but it...

Thank Carolyn M
00gc, Manager at North Charleston Marriott, responded to this review

Dear Carolyn M, We are so glad your conference brought you to the North Charleston Marriott. It's great to know you liked the excellent service provided by our front desk staff and that you were impressed with your room which gave the comforts you expected. Thank you for being our guest, and we can't wait to welcome you back on...

Reviewed 7 March 2017

Wonderful Van Driver! Wonderful Reception Staff! Wonderful Lobby! Wonderful Elevators! Wonderful Rooms! I Love this Property! Well Done! Cannot rate dining as my stay was brief but this is my second stay in 30 days and I can say without a doubt to book this hotel!

Thank T7756UAdianeb
00gc, Manager at North Charleston Marriott, responded to this review

Dear T7756UAdianeb, Thank you for choosing the North Charleston Marriott once again and recommending us. We are delighted to know you loved all the aspects of your stay, especially our outstanding service and your comfortable room. It’s our pleasure knowing you had a fantastic business stay, and we hope we will continue to be your hotel of choice when your...

Cleveland, United States
Reviewed 6 March 2017

When you think of a nice, comfortable hotel with sleek modern design and attention to detail, it would be hard to beat the North Charleston Marriott. Definitely geared toward business travelers, although still comfortable for families, the redesign and renovations are on point, including large areas in the lobby and patios for informal meetings and spacious guest rooms. The convention...

Thank Dewayne H
00gc, Manager at North Charleston Marriott, responded to this review

Dear Dewayne H, Thank you for sharing your experience from your recent meeting at the North Charleston Marriott! I am pleased to read you found our meeting room to have ample space and that our staff provided great service. Our goal is to make sure every event we host is outstanding, and we are glad we accomplished this for you....

Hockessin, Delaware
Reviewed 4 March 2017

This newly renovated hotel is certainly extremely attractive but not all the modern additions are as functional as the oldies. Weird bathroom sink and lack of drawers are two standards that smack of "not such a great idea." The staff was super pleasant and went out of their way to make the visit enjoyable. Special thanks to the area manager...

Thank TDTodd
00gc, Manager at North Charleston Marriott, responded to this review

Dear TDTodd, Many thanks for taking the time to review your stay at our re-styled North Charleston Marriott. Our state-of-the-art technology and southern hospitality are quite a unique combination, and we appreciate you recognizing our efforts. We also value your observations and have taken a note of it. Thank you again for recommending us, we hope to welcome you back...

Daniel Island, South Carolina
Reviewed 2 March 2017 via mobile

I stayed here last night for one night. I booked the reservation needing a place to stay while moving. I'm a platinum member and booked a king size bed. When I checked in they put me in a room with two beds. I mentioned the guarantee and was told they would give me 500 Marriott points or I could speak...

Thank Jered C
00gc, General Manager at North Charleston Marriott, responded to this review

Dear Jered C, Thank you for taking the time to give feedback regarding your recent visit with us. We thank you for bringing issues to our attention that kept your stay from being perfect. We hope you will give us an opportunity to provide you with a more satisfying experience on your next trip to our city. Regards, Patrick Rogers...

New Jersey
Reviewed 2 March 2017 via mobile

We are Marriott members, have a Marriott timeshare and stay at Marriotts whenever possible. I wanted to do a full-service Marriott this trip. The hotel was nice and remodeled to a more modern decor. The staff was very polite and responsive. The room was clean and the shower was large. The bed was a bit low to the ground which...

Thank db2b
00gc, General Manager at North Charleston Marriott, responded to this review

Dear db2b, We appreciate your review. Our goal is to provide a comfortable night's rest so I am sorry that your sleep was disrupted by noise from the A/C and that we weren't able to fix the issue to your satisfaction. We will take a look at that right away. We appreciate your business and hope you will allow us...

Los Angeles, California
Reviewed 2 March 2017

Food was good (vegetarian and vegan options) Close to airport 24/7 VIP room with snacks and water. New rooms that are comfortable and thought out Bathrooms are great and water pressure is very good. New workout room with very good equipment. I really had no complaints other than noise from airport - but that's what you get for staying right...

Thank kosherhamm
00gc, Manager at North Charleston Marriott, responded to this review

Dear kosherhamm, Many thanks for the awesome review of the North Charleston Marriott. We are happy to know our new style of southern sophistication met your expectations and you loved your luxurious guest room. We hope we will be your first choice whenever your travels bring you back to Charleston! Regards, Patrick Rogers Area General Manager

South Carolina
Reviewed 27 February 2017

Lovely hotel, attentive staff, decent food, comfortable room. My only issue was the lack of light in the room. It was obviously designed for electronic devices--which I had-- but I also brought along a book to read. Never happened, there simply wasn't enough light to read by. I've found this an issue with many of the Marriott hotels we stayed...

Thank joheydon
00gc, Manager at North Charleston Marriott, responded to this review

Dear joheydon, Thanks for being a loyal Marriott guest and for your candid review. We are glad you liked most aspects of our hotel. However, we are sorry for the lighting issue you experienced in your room. I appreciate you bringing this to my attention and will share your concern with my management team. I hope we have the opportunity...

Quispamsis, Canada
Reviewed 24 February 2017

Temperature control in ours and our friend's room was useless. Fan was extremely noisy. A la carte breakfast was slow. About 30 minutes wait from order to delivery. It took over an hour from signing to pay for the breakfast bill before it was presented at the front desk for payment. Android phone could not connect to WiFi. Would not...

Thank Brian H
00gc, Manager at North Charleston Marriott, responded to this review

Dear Brian H, Thank you for staying with us and providing feedback. We apologize for failing to provide you with an exceptional stay. We want every guest who stays with us to have a positive experience, and we did not make that happen for you. Although the issues reported in your feedback are not typical of our service, we obviously...

Reviewed 20 February 2017 via mobile

We spent a long weekend at the North Charleston Marriott in a King suite. It's a renovated hotel so the accommodations are better than your typical Marriott. That said, it's clear attention to detail was not front of mind when they renovated our room (no ledge for shampoo or soap to rest in the shower, the toilet roll holder slanted...

Thank MsDolittle
00gc, Manager at North Charleston Marriott, responded to this review

Dear MsDolittle, Thank you for staying with us and for your kind comments regarding our hotel. With that being said, I am sorry about the service issues you experienced and that we failed to provide you with a stress-free stay. It is always our goal to provide excellent guest service so I regret that we did not provide the level...

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Management photos: Courtesy of the property manager

All Management Photos (95)
Hotel & Grounds (19)
Dining (17)
Business Centre/Function Rooms (16)
Room/Suite (19)
Pool/Beach Area (5)
Bathroom (2)
Other (17)
14/05/2017 15/05/2017
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  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience a new way of travel - The North Charleston Marriott blends sleek and modern accommodations infused with state-of-the-art technology for today's cutting edge and plugged in society. Whether you are here to visit the historic plantations and gardens, beautiful downtown Charleston, local beaches, or spending quality time with friends and family, you will find that we are ideally located moments from everything the area has to offer. After a day of exploration and socializing, enjoy a new dining experience at HC Provisions, our on-site restaurant and bar featuring coastal Low-country fare and crafted tap. The North Charleston Marriott is also the perfect fit for meeting and event space in North Charleston - featuring over 12,000 square feet of flexible indoor and outdoor innovative spaces. Our hotel is not typical and neither should be your next stay in N. Charleston. It's time to travel differently, it's time to Travel Brilliantly. Book your next stay today! ... more   less 

Additional Information about North Charleston Marriott

Address: 4770 Goer Dr, North Charleston, SC 29406-6557 (Formerly Charleston Plaza Hotel)
Region: United States > South Carolina > Coastal South Carolina > North Charleston
Price Range: RM713 - RM1,083 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — North Charleston Marriott 3.5*
Number of rooms: 289
Reservation Options:
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Also Known As:
Sheraton Hotel North Charleston
Sheraton Charleston
Charleston Sheraton
Hotel Style:
#2 Green Hotel in North Charleston
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Questions & Answers

Here's what travellers have asked, with answers from North Charleston Marriott staff and other travellers.
6 questions
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Questions? Get answers from North Charleston Marriott staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“5th Floor is great”
485diannew, 17 Apr 2017 | Read review
“Do not get a room on the second floor”
Cheryal, 9 Apr 2017 | Read review
“Any room that has been renovated!”
bonitaablake, 6 Apr 2017 | Read review
“We were on an upper floor, on the concierge floor with an awesome hydration station. Complimentary water, sodas, ice and newspaper.”
U5455YRjanetb, 19 Dec 2016 | Read review
“See if you can get a Suite - it's worth it.”
thomasmacso, 30 Nov 2016 | Read review
5 of 5
US$143* /night
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Prices are for 1 room, 2 adults
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