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Residence Inn Charleston North/Ashley Phosphate

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Residence Inn Charleston North\/Ashley Phosphate
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164 Reviews from our TripAdvisor Community

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Showing 162: English reviews
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Lynchburg
Reviewed 5 days ago NEWvia mobile

It was okay and convenient to work and a few restaurants. Most of the staff was friendly. I reserved a one bedroom. My first room was just a suite and didn't even have a desk. My second room had a separate bedroom and a desk but also had cobwebs in the corners in the kitchen and mold in the shower....

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Helpful?
Thank Waymey B
Diana H, Guest Service Supervisor at Residence Inn Charleston North/Ashley Phosphate, responded to this review

Waymey B, Thank you for taking the time to write a review of your stay. I apologize that we were unable to exceed your expectations during your trip to Charleston. We are sharing your comments with our entire team, so we can work on improving our process, and provide our guests with the highest level of customer service. We hope...

Reviewed 2 weeks ago via mobile

Stayed here two nights while on business in Charleston. WiFi is really good, staff is friendly and helpful. I like the breakfast and after work socials. When I was there they grilled brats on the grill, had salads and chips, beer and pop. There was a nice mix of business and families as it was spring break.

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Helpful?
Thank Seeties
Diana H, Guest Service Supervisor at Residence Inn Charleston North/Ashley Phosphate, responded to this review

Seeties, Thank you for taking the time to write your review, your feedback is important to us. We try to make everyone feel as they are at home! The Residence Inn Mix is an amazing opportunity to cater to our guest and get to know them! We hope you’ll come back for another visit soon. Thank You, Diana H. Guest...

Toronto, Canada
Reviewed 2 weeks ago

Excellent hotel. Rooms modern and spotlessly clean with nice layout. Staff at front desk is terrific - extremely courteous and act immediately on any request or issue. Nice and helpful dining area staff. This would have been a five rating except for two items: 1) Being from a northern climate and with the Charleston temperature being hot, I was very...

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Helpful?
Thank Toronto_CanadaSharon
Diana H, Guest Service Supervisor at Residence Inn Charleston North/Ashley Phosphate, responded to this review

Toronto_CanadaSharon, Thank you for sharing your experience with us, I am so happy you enjoyed your time here. I will let all the employees know how you thought our staff was courteous and how the rooms were immaculate and comfortable. I look forward to your return and to enjoy our pool that is now open! Sincerely, Diana H.

Somerset, New Jersey
Reviewed 2 weeks ago

Stayed for the first time in April, 2017. I was impressed at how clean the front foyer was as well as my room. There were no streaks on the counter tops or mirror. The rug was free of any papers or garbage. The place was spotless! I was even more impressed that at 4:00 A.M., there was hot coffee available...

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Helpful?
Thank goingaway2017
Diana H, Guest Service Supervisor at Residence Inn Charleston North/Ashley Phosphate, responded to this review

goingaway2017, Thank you so much for this awesome review! I am so happy you found our hotel clean and our breakfast enjoyable! I will be sure to share your comments with the staff and let them know what a wonderful job they did! We look forward to seeing you again in the future! Sincerely, Diana H. Guest Service Supervisor

Reviewed 3 weeks ago via mobile

Great hotel to stay at all staff are very friendly especially Kendall and Sandrika. Had a great stay. Rooms very clean with great housekeeping. Would definitely recommend this hotel to anyone staying in this area. Would love to come back on vacation instead of business.

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Helpful?
Thank will593
Diana H, Guest Service Supervisor at Residence Inn Charleston North/Ashley Phosphate, responded to this review

will593, Thank you for taking the time to write a review of your experience. Kendall and Sandrika will be elated to hear that you mentioned how great their customer service was. They pride themselves on making personal connections with our guests and making them feel at home. We hope to see you soon! Warmest Regards, Diana H. Guest Service Supervisor

Reviewed 4 weeks ago

During my recent visit to the Charleston area as a first timer, I stayed at this wonderful hotel. Everything from the staff, room, location, and simply the amenities was absolutely amazing! Upon arrival, my family and I was greeted with a warm smile and welcome from the Front Desk Clerk: Ms. Colette. She checked me in swiftly and immediately gave...

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Helpful?
Thank T C
Diana H, Guest Service Supervisor at Residence Inn Charleston North/Ashley Phosphate, responded to this review

T C, Thank you so much for writing a review! We are thrilled that breakfast exceeded your expectations, as well as the staff service! We will be sure to pass your comments along to our staff to motivate them to continue to provide excellent customer service. We hope to see you the next time you're in Charleston! Sincerely, Diana H....

Reviewed 5 weeks ago via mobile

This literally just happened! I woke up and I go in the kitchen area for some water, turn the light on and roaches are every where. The floor, counter tops every thing. I'm leaving this roach motel in the morning. Absolutely disgusting.

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Helpful?
Thank Ashley C
Diana H, Guest Service Supervisor at Residence Inn Charleston North/Ashley Phosphate, responded to this review

Ashley C, Thank you for submitting a review on Tripadvisor. I sincerely apologize for the issue you experienced while staying with us. We have contacted the appropriate department to make sure this was an isolated issue. Thank you for giving us the continued opportunity to provide your lodging accommodations while you are staying in North Charleston. Yours in hospitality, Diana...

Concord, North Carolina
Reviewed 16 March 2017

We only stayed one night, but this Residence Inn was top notch. The staff was friendly and professional. Very nice breakfast with fresh fruit and a nice assortment of other breakfast items. Room was clean, bed comfortable,

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Thank JCF65
Reviewed 15 March 2017

Residence Inn Charleston rates five stars based upon customer service and comfortable amenities that include the small considerations. In particular, the breakfast staff ensured the breakfast buffet was ready to go on time and organized. I appreciated how the coffee urns were filled with fresh Joe with a healthy creamer variety, by 5:00 a.m., instead of overnight coffee. The evening...

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Helpful?
Thank Clint G
Diana H, Guest Service Supervisor at Residence Inn Charleston North/Ashley Phosphate, responded to this review

Clint G, Thank you for providing feedback regarding your recent stay with us at Residence Inn Charleston North/ Ashley Phosphate. We are delighted to hear that your stay with us was exceptional! As we strive to provide a "best in class" hotel experience, your feedback is integral to our continued success. I am excited to share your review with our...

Summerville, South Carolina
Reviewed 10 March 2017

Recently checked-out after a very extended stay at this hotel. Just wanted to say a special thanks to Sabrina, Andrea and especially Dianna, who were all very helpful to me and my family. Highly recommend this hotel.

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Helpful?
Thank wnfusco
Diana H, Guest Service Supervisor at Residence Inn Charleston North/Ashley Phosphate, responded to this review

wnfusco, Thank you for taking the time to review us on TripAdvisor! It was a pleasure to have you and your family as extended stay guest. We hope to see you again soon! Please stop by and say "Hi" if you are ever in the area! Sincerely, Diana H. Guest Service Supervisor

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Laundry Service

Additional Information about Residence Inn Charleston North/Ashley Phosphate

Address: 7457 Northside Dr, North Charleston, SC 29420-4209
Region: United States > South Carolina > Coastal South Carolina > North Charleston
Price Range: RM832 - RM1,109 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Charleston North/Ashley Phosphate 3*
Number of rooms: 96
Reservation Options:
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Hotel Style:
#16 Business Hotel in North Charleston
#16 Romantic Hotel in North Charleston
#17 Family Hotel in North Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Charleston North/Ashley Phosphate staff and other travellers.
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Questions? Get answers from Residence Inn Charleston North/Ashley Phosphate staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pick a top floor which seem to be quieter”
JCF65, 15 Mar 2017 | Read review
“All the rooms are about the same but the higher floors are a little quieter.”
, 8 Mar 2017 | Read review
“Rooms on the back of the hotel are quieter. There is a fire pit in the front side .”
IndianaLady, 23 Feb 2017 | Read review
“Stayed in Rm 123 over looking the pool, would have been a plus if it was summer time. PET FRIENDLY”
kbw6, 28 Jan 2017 | Read review
“Offer several discounts.”
nboothe311, 17 Jan 2017 | Read review
5 of 5