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DoubleTree by Hilton Hotel North Charleston - Convention Center

381 reviews
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Traveller (16)
Room & Suite (16)
Dining (4)
Overview
  • Excellent72%
  • Very good18%
  • Average5%
  • Poor3%
  • Terrible2%
Travellers talk about
“cookies”(39 reviews)
“double tree”(20 reviews)
“front desk”(46 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel North Charleston - Convention Center
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (381)Write a Review
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264
70
19
13
8
Show reviews that mention
All reviewscookiesdouble treefront deskgreat stayholiday inndance competitionclose to the airportroom was cleandefinitely stay at this hotel againgreat hotelfamily reunionshopping and restaurantsconvention centertanger outlet mallstaff was friendlybusiness tripthe entire staff
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1 - 5 of 374 reviews
Reviewed 6 days ago

I came back to the Double tree after staying at another hotel. I have always had great service and have never had any issues while staying here. The staff are always very helpful and are a blast to talk to.

Review collected in partnership with this hotel
Thank 750darrinm
Hotel's Favourite
Reviewed 22 November 2017

This is located very close to the airport. And, the shuttle service worked great. We called when in baggage claim and the shuttle was there within 10 minutes. (We arrived about 9 p.m. on a Saturday evening.) The room was spacious and clean. The mattress...More

1  Thank travelingmom1955
Response from Ashton R, Front Office Manager at DoubleTree by Hilton Hotel North Charleston - Convention CenterResponded 2 December 2017

Dear travelingmom1955, Thank you so much for your review of the hotel. We take pride in making sure that each guest has a clean and fresh room to stay in. Our location is one of our best attributes, being so close to many great restaurants...More

Reviewed 2 weeks ago

The 2016 renovation lured me, but the EXCELLENT customer service retained me. I was not pleased with the quality and cleanliness of the room considering the 2016 renovation. The curb appeal and the lobby far outweigh the room.More

Review collected in partnership with DoubleTree by Hilton
Thank 234juliettel
Response from Ashton R, Front Office Manager at DoubleTree by Hilton Hotel North Charleston - Convention CenterResponded 1 week ago

Dear 234juliettel, Thank you for your review of our hotel. We value your loyalty and your feedback when you stay with us. As a team we work hard to go above and beyond expectations when it comes to service. We hope that we accomplished that...More

Reviewed 2 weeks ago

Room not clean maintenance issues had to change rooms then had more issues. Front desk not answering to report problems. Maintenance people came to fix they were not personable at all. The front desk did not offer enough incentive to stay here again.More

Review collected in partnership with DoubleTree by Hilton
Thank crystallI7723IF
Response from Ashton R, Front Office Manager at DoubleTree by Hilton Hotel North Charleston - Convention CenterResponded 1 week ago

Dear crystallI7723IF, I had spoken with you last week and I thought I had made it right with you. Per our conversation, I was able to discount your stay for you and I thought you were pleased with the outcome. I have made several attempts...More

Reviewed 2 weeks ago

Our stay was a positive experience. Everyone was very helpful during the stay. The only problem I had was no cookie was offered when we arrived. The complimentary internet was hard to access and there was no TV guide in the rooms. Everything else was...More

Review collected in partnership with DoubleTree by Hilton
Thank antoniow2018
Response from Ashton R, Front Office Manager at DoubleTree by Hilton Hotel North Charleston - Convention CenterResponded 1 week ago

Dear antoniow2018, We enjoyed having the Roswell High School team here at our wonderful location! I am so glad we were able to accommodate your team and family. Next time you are in the area, we will make sure to have our warm Chocolate Chip...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$128 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in North Charleston
#7 Romantic Hotel in North Charleston
#9 Business Hotel in North Charleston
#12 Family Hotel in North Charleston
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$128 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in North Charleston
#7 Romantic Hotel in North Charleston
#9 Business Hotel in North Charleston
#12 Family Hotel in North Charleston
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (16)
Room & Suite (16)
Dining (4)
Pool & Beach (1)
Hotel & Grounds (28)
Bathroom (5)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Ray W
24 October 2016|
AnswerShow all 5 answers
Response from Grant S | Property representative |
We do offer shuttles to a boardwalk which leads directly to the concerts.
0
Votes
lisafromhouston
28 December 2015|
AnswerShow all 4 answers
Response from Glassgal | Reviewed this property |
Agreed with the above. A Chili's and Denny's a minute away by foot and the hotel has a good restaurant. There is a Bonefish right up the street. Check with the hotel to see where the shuttle goes. Also, downtown and Mt... More
0
Votes
Room Tips
"Hilton Honors Floors are the top 2 - 5 & 6. Ask for a room with the Int'l Blvd. view"
Read review
"great customer service"
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"Quieter on pool side, love roominess of suites, great happy hours, able to enjoy patio and pool"
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"Expensive for what you actually receive."
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