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Very rude unprofessional staff
Extra charges no body can explain!!!
Empty kitchen! No cookware or silverware!
It is not a hotel but a ghetto!
Noises and terrible smells in the hallways, drugs....!
There is no housekeeping at all!
Problems with room key, had to go...More
Response from Heather L, Guest Relations Manager at WoodSpring Suites Charleston Ashley PhosphateResponded 28 August 2017
I do apologize that our hotel didn't quite meet your expectations. I have shared your comments with my staff in hopes of improving our future services.
My housekeeperl Karletta is professional, friendly. She gave us everything we needed. She's a great cleaner too. Aloria and Deja provided us with clean towels, soap etc when we ran out. They to are very friendly. All of these ladies work as a team. They...More
Thank Tanya C
Response from Heather L, Guest Relations Manager at WoodSpring Suites Charleston Ashley PhosphateResponded 2 August 2017
We will let our staff know you were happy with their service. We always want to be as accommodating as we can to each and every one of our guests. We are glad we were able to do that for you and your family. Please...More
My boyfriend and I stayed in this hotel for three weeks on the dot. The staff was okay. The key they gave us stopped working on a night where we came in really late, and staff did come to help, and they temporarily solved the...More
Response from Heather L, Guest Relations Manager at WoodSpring Suites Charleston Ashley PhosphateResponded 11 July 2017
We apologize for the inconvenience but I'm glad that it didn't have a big impact on your stay with us. We appreciate your feedback and hope to see you again the next time your travels bring you to our area.
My family and I stayed for a while . The staff was friendly and thoughtful. I had a little health scare while there and they seemed concerned. They made sure I was okay when I got back from the hospital.
Response from Heather L, Guest Relations Manager at WoodSpring Suites Charleston Ashley PhosphateResponded 22 June 2017
We are pleased to read that our staff was responsive to you. We hope you will come back and see us if you find yourself in need again.
Stay was pleasant. Met my needs while I was in town. Room was a decent size and it was clean. Convenient because I was not too far from stores and food. April and Deja were very helpful and professional.
Response from Heather L, Guest Relations Manager at WoodSpring Suites Charleston Ashley PhosphateResponded 16 May 2017
WoodSpring Suites strives to provide guests with an environment they can enjoy, feel comfortable and want to return too. We are glad to hear we did that for you. We wish you well in your future travels and hope you will visit us again soon.
US$56 - US$101 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Smoking rooms available ,
Number of rooms
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Also Known As
Value Place Charleston Northside Hotel North Charleston