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I made a reservation at this hotel on there website,paid for it and everything.When I went to check in,the the desk clerk said I would have to pay $30 for incidentals,which would've not been a problem if it was on there website,instead of tell there...More
Response from IHGService, Guest Relations Manager at Candlewood Suites I-26 @ Northwoods MallResponded 27 March 2017
Thank you for taking the time to write a review about your stay with us. We would like to apologize for the issues you had with your reservation and for falling short of your expectations regarding our staff. Your feedback is troubling and...More
Stayed at several Candlewood suites before. The was not up to par. The refrigerator in the room sounded like it was trying to give birth. Very noisy and grindy sounds. There was no place to put your suitcase in the room except on the desk....More
2 Thank G Y
Response from Zyon6208, Director of Sales at Candlewood Suites I-26 @ Northwoods MallResponded 28 February 2017
We are so sorry your stay with us did not meet your expectations. We would have been happy to move you if we had been notified of the refrigerator was not working properly. It is not a Candlewood Standard to have luggage racks in the...More
From the moment we drove up to the property we could tell this would prove to be a wonderful stay! We were warmly greeted and engaged in warm conversation with the Front Desk staff, We ourselves are IHG employees so we had much to share...More
Thank Linda G
Response from DJ S, Director of Sales at Candlewood Suites I-26 @ Northwoods MallResponded 6 December 2016
Thank you so much for taking the time to review your stay with us! We are so pleased you enjoyed your stay and sharing your experience with others!
We hope to have the opportunity to host you again when in Charleston!
This is a nice and quiet location amidst the main northwoods mall shopping area. Our draw was that it allowed us to bring our dog ($25 per night), and the hotel did not reek like some do that allow pets. Well appointed efficiency-style rooms worked...More
Response from DJ S, Director of Sales at Candlewood Suites I-26 @ Northwoods MallResponded 10 November 2016
Thank you so much for the wonderful review!
We always welcome everyone's furry friends! Our housekeeping department takes great pride in making sure the hotel always looks and smells it's best!
We are so pleased you enjoyed your stay!
I have to say this is way beyond bang for your buck! Customer service great, rooms great, location great. literally couldn't ask for a better stay. Highly recommended! I can honestly say from all the hotels I've been for business or vacation this is my...More
Response from DJ S, Director of Sales at Candlewood Suites I-26 @ Northwoods MallResponded 19 September 2016
Thank you so much for taking the time to review your stay with us! We are so pleased you enjoyed your stay!
We really appreciate the recommendation as well!
The staff will also appreciate the recognition - which we will share. It is guests like...More
US$114 - US$164 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Candlewood Suites i-26 @ Northwoods Mall Hotel North Charleston ,