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Stayed here a year ago and really enjoyed our visit. Friendly staff, clean room, Wifi access. No complaints or problems.
Unfortunately, not so on our visit this year in May. Had to call the desk for linens on arrival and on our second day. Wifi...More
Had to evacuate from Charleston because of Hurricane Matthew. Booked this hotel in a hurry for one room with my daughter, son-in-law and grandson. Matthew happened to be the name of the person who took my reservation and was so kind and sympathetic to our...More
Thank Julia B
Response from Wil B, General Manager at Best Western Plus Greenville SouthResponded 15 October 2016
We thank you for choosing to stay with us and a sincere thank you for your great review of our staff. It is so nice and satisfying to read comments like yours and know the staff provides such good service. Great service is our aim...More
Incorrect reservation. No late check out . I had to empty my own trash and make my own beds . Very unfriendly staff. Rooms dark . For a new hotel you would expect brighter rooms. Too much competition for sub par service .More
Review collected in partnership with Best Western
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Phyllis S
Response from Wil B, General Manager at Best Western Plus Greenville SouthResponded 6 days ago
Thank you for staying with us and we sincerely apologize for the issues you experienced during your stay. This is unusual for our hotel and because of your feedback we can address these issues and correct them. Thank you for your comments and helping us...More
Cons: 1. Had 2 general encounters with a particular front desk clerk(7-8-20 @ 5-6 pm)...each time, I detected her as being a unwelcoming and cold person. 2. Room 413: bathtub was dirty inside; it clearly had a reddish stain area about 6 inches from the...More
Thank Michael J
Response from Wil B, General Manager at Best Western Plus Greenville SouthResponded 1 week ago
We apologize for the issues you discovered: That is unacceptable. We appreciate your business and your constructive comments which we will act on immediately. We look forward to your return visit.
Very friendly staff, clean rooms, and good breakfast selections made our stay very enjoyable. The breakfast is listed as continental, but they had eggs, sausage, biscuits and gravy every day. They also had a waffle maker. We would definitely stay here again in the future.
Response from Wil B, General Manager at Best Western Plus Greenville SouthResponded 3 weeks ago
We really appreciate your business and we are pleased that your stay was good for you. Please stay again when you come this way. Thank you for your comments.
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Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
US$93 - US$165 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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