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Courtyard Rock Hill

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Courtyard Rock Hill
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185 Reviews from our TripAdvisor Community

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Showing 182: English reviews
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Charleston, West Virginia
Reviewed 4 days ago NEWvia mobile

After checking in with friendly front desk clerk we entered room 312. Immediately apparent were inoperable phone and floor lamb. Friendly Maid in hall worked on and fixed the phone and called front desk about the lamp. Front desk provided new light bulb. Beyond that the refrigerator seemed to fall out when the door was opened - it is missing...

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Helpful?
1Thank John N
Ashley G, Guest Relations Manager at Courtyard Rock Hill, responded to this review

John N, Thank you very much for taking the time to review our property. Your input and the feedback from all of our guests is vitally important to us. We always want guest expectations to be met and exceeded upon arrival. We regret to hear of issues you had . We aim for excellence in all that we do and...

Wake Forest, NC
Reviewed 3 weeks ago via mobile

We visited last week and the lobby area, pool and hotel in general is extremely clean. The rooms need a refresh for sure but I'm sure they will get one soon. A special mention to Rosalind who went out of her way to have balloons waiting in our room for my sons bday. Thank you!! Overall a pleasant stay. A...

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Helpful?
Thank travelwthebest
Ashley G, Manager at Courtyard Rock Hill, responded to this review

Dear Travelwthebest, Thank you for taking the time to write this review on your recent stay at the Courtyard by Marriott Rock Hill. We are pleased to hear that you had a great stay with us. We hope to have the opportunity to welcome you back the next time you are in the area. Until then, wishing you safe travels....

Gurnee, Illinois
Reviewed 3 weeks ago via mobile

This is a fine hotel....really friendly staff. I have a nice king size bed (very comfy) and enough room for myself, except the bathroom counter is way too small. This is our go to hotel for business travel in the area. Great restaurants in area....check out Baxter Village. Cute area with great outdoor dining.

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Helpful?
1Thank agray325
Ashley G, Manager at Courtyard Rock Hill, responded to this review

Dear agray325, , Thank you for taking the time to write this review on your recent stay at the Courtyard by Marriott Rock Hill. We are pleased to hear that you had a nice stay with us. I will be sure to pass on your kind words to our hardworking team for a job well done. We hope to welcome...

Reviewed 3 weeks ago

The Courtyard Rock Hill will definitely get my business again! My son and I visited the area in December 2016 and we had an awesome stay! I had to travel for business and brought my son along. This was his first time traveling with me on business and I was extremely worried about leaving him alone during the day while...

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Helpful?
Thank Rod P
Ashley G, Manager at Courtyard Rock Hill, responded to this review

Dear Rod P, Thank you for taking the time to write this review on your recent stay at the Courtyard by Marriott Rock Hill. We are pleased to hear that you and your son enjoyed your stay with us. We would love to welcome you back anytime you are in the area. Until then, wishing you safe travels. Yours in...

Chicago, Illinois
Reviewed 9 January 2017

Stayed here on business. Dated and tired. PROS: Friendly staff; good customer service Appears that the lobby is renovated; attractive and roomy Starbucks coffee available Good water pressure Plenty of hot water In room fridge and microwave Semi comfortable bed; not great, not awful On site sundry store On site restaurant (limited hours) serves breakfast and dinner Close to expressways,...

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Helpful?
2Thank TravelMommy1
Ashley G, Manager at Courtyard Rock Hill, responded to this review

 Dear TravelMommy1 Thank you for choosing Courtyard by Marriott for your stay while in Rock Hill, SC. It is our privilege having you stay with us. We value your opinion and encourage your continued feedback regarding our many services. The last thing we want to see is you leaving here unhappy. I am sorry to hear that you were unable...

Stuarts Draft, Virginia
Reviewed 5 January 2017 via mobile

Was a convenient travel stop. Good location and very clean. As a note, Pool was 89 degrees... too warm really. The check in staff was very friendly but the food service staff could be more knowledgeable and accommodating. Would stop again all in all.

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Helpful?
Thank Joshua B
Ashley G, Manager at Courtyard Rock Hill, responded to this review

Dear Joshua B, Thank you for taking the time to write this review on your recent stay at the Courtyard by Marriott Rock Hill. We are pleased to hear that you enjoyed your stay with us. I will be sure to pass on your comments to our team. We hope to welcome you back the next time you are in...

Florence, South Carolina
Reviewed 29 December 2016 via mobile

I had the privilege of staying at this establishment not once but twice. First of all, I was using points to stay and they ask for a credit card for "incidentals". They placed a $50 hold on my card and didn't reverse it for 3-4 weeks. Next visit, I asked for a handicap room with a walk in shower because...

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Helpful?
Thank Robin J
Ashley G, Manager at Courtyard Rock Hill, responded to this review

Dear Robin J, As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to...

Reviewed 14 November 2016 via mobile

Brought the family for a weekend youth soccer tournament - clean room and hallway, polite front desk. The beds are a 4/10 in comfort - firm mattresses with small pillows. My main complaint and advice for guests is that you ABSOLUTELY want to stay on only the 3rd floor (top) or you will be subjected to POUNDING from above as...

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Helpful?
1Thank Cbreeze1965
Ashley G, Manager at Courtyard Rock Hill, responded to this review

Dear Cbreeze1965, Thank you for taking the time to write this review on your recent stay at the Courtyard by Marriott Rock Hill. It is our privilege having you stay with us. We value your opinion and encourage your continued feedback regarding our many services. I am sorry to hear that we were unable to meet and exceed your expectations....

Cleveland, Ohio
Reviewed 11 November 2016

We spent the night here on our way down to Florida. Found the staff to be very friendly, the room to be clean and comfortable. Very reasonable price. The breakfast was not included at this hotel. Easy access to Interstate 77. Would stay again.

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Helpful?
Thank Penny S
Ashley G, Manager at Courtyard Rock Hill, responded to this review

Dear Penny S, Thank you for taking the time to write this review on your recent stay at the Courtyard by Marriott Rock Hill. We are pleased to hear that you had a comfortable stay with us on your way to Florida. I will be sure to pass on your kind words to our hardworking staff for a job well...

WI
Reviewed 1 November 2016

Everything here looks like it has recently been refurbished. The public areas and hallways looked brand new. We had a king bed room. The bed was comfortable and room and all areas very clean. It is very close to I-77 and there are a bunch of restaurants nearby - very convenient for travelers with a car. Buffet breakfast can be...

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Helpful?
Thank cindyrella25
Ashley G, Manager at Courtyard Rock Hill, responded to this review

Dear Cindyrella25, Thank you for taking the time to write this review on your recent stay at the Courtyard by Marriott Rock Hill. We are pleased to hear that you enjoyed your stay with us. I will be sure to pass on your kind words to our hardworking staff for a job well done. We hope to welcome you back...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Courtyard Rock Hill

Address: 1300 River Run Court, Rock Hill, SC 29732
Region: United States > South Carolina > Rock Hill
Price Range: RM535 - RM1,035 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Rock Hill 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Courtyard By Marriott Rock Hill Hotel Rock Hill
Rock Hill Marriott
Rock Hill Courtyard
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Questions & Answers

Questions? Get answers from Courtyard Rock Hill staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No real views here; try to avoid facing the expressway and take a top floor for quietest experience”
 of 5 bubbles TravelMommy1, 8 Jan 2017 | Read review
“Avoid the highway side.”
 of 5 bubbles PatN516, 28 Jun 2016 | Read review
“Try not to get a room overlooking the interstate. See how much it is to add a breakfast into your room package.”
 of 5 bubbles RickF316, 28 May 2016 | Read review
“201 faces the interstate and will have traffic noise”
 of 5 bubbles storm0926, 7 May 2016 | Read review
“The table and chairs on the balcony of room 324 had a great sunset view.”
 of 5 bubbles lasanto2002, 12 Mar 2016 | Read review
5 of 5