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We stayed overnight on the way home from Florida. We were exhausted. There was a situation that was handled very well and professionally by Daryl at the front desk. A true Gem. He was funny and very considerate. There were a few small things that...More
Management response:Responded 1 week ago
We appreciate your comments regarding your recent stay at the Red Roof Inn Rock Hill.We will make sure to share your comments with the rest of our team.
The owner or so call owner allowed a large trailer and truck park in a no parking zone long ways blocking my entire front door and view. I ask to have the vehicle removed however the management stated the company has been a higher paying...More
My stay was very pleasant and the staff was very accommodating. Varun, the manager, was very pleasant and helped me with any issues I had. I would recommend this hotel for anyone looking for an affordable place near the interstate.
Very budget and pricing is reflective. Check in was awkward with computer crashing. Room was very very musty and had a very heavy damp feeling. Old furniture. Staff was friendly. Thin walls. Free parking. Convenient and cheap, near lots of restaurants and exit to highway....More
Management response:Responded 2 weeks ago
Hello! Thank you for writing a review, we accept all feedback. We're sorry that your experience with Red Roof was unpleasant. Since your stay, we have replaced multiple A/C units that cause issues in times of high humidity. We hope this sways you to return...More
This place was one of the worst places I have EVER stayed. Dirty, filthy, bad area, old, outdated AND HORRIBLE MANAGEMENT! Have never had such a bad experience with management anywhere. EVER! It's a long drawn out story but the end result was I was...More
US$67 - US$85 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Smoking rooms available ,
Number of rooms
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Response from William-Kentucky | Reviewed this property |
NO (!). During may stay at the Rock Hill (SC) Red Roof Inn, I witnessed an episode in the lobby between an arriving guest (with a reservation) and the manager. As she was beginning the registration process, she said that... More
NO (!). During may stay at the Rock Hill (SC) Red Roof Inn, I witnessed an episode in the lobby between an arriving guest (with a reservation) and the manager. As she was beginning the registration process, she said that she had two small dogs; the manager said that that was un-acceptable; she quoted the Red Roof policy (as featured in their directory); as if he were doing her an enormous favor, he said that he would allow one dog, but that there would be a surcharge for that. Quite understandably, the women asked that her reservation be cancelled, and that she would seek accommodations elsewhere. (This, by the way was not the only time during the stay when the manager's policies were in direct conflict with stated corporate policy.) My advice is to give this Red Roof a miss; contact other motels in the vicinity personally (not through a 800 phone number or a website); verify with them directly what there policy is; make a note of the date/time of the call and who you spoke with; then go from there.