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Hampton Inn & Suites Spartanburg-I-26-Westgate Mall

Booking.comUS$113*
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Certificate of Excellence
GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Hampton Inn & Suites Spartanburg-I-26-Westgate Mall
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505 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Spartanburg-I-26-Westgate Mall
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Showing 496: English reviews
Spartanburg, United States
Reviewed 2 weeks ago

Beverly went the extra mile to help us when a Hotels.com reservation failed to correctly reserve a room for us. She got us an even nicer room for less cost and made us very happy with what could have been a bad situation. Thank you!

Review collected in partnership with Hampton
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Helpful?
Thank jeffrR4240FH
Management response:

Thank you for your kind words about Beverly. She truly is an asset to our hotel and we enjoy working with her everyday. I'm happy that you were able to experience her energy and attention to detail during your stay. Hotels.com can at times become a headache, but I'm glad to know we were able to get you all settled....

Manning, South Carolina
Reviewed 2 weeks ago

Great rooms, Great People..... I liked being able to check in using my phone. Close to Malls and eating establishments. Would stay in this hotel again. A great place for your family to stay. Very secure..

Review collected in partnership with Hampton
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Helpful?
Thank ruthw639
Management response:

I'm glad our e-checkin option was a benefit during your stay. Hilton is getting more innovative with the arrival process and we've seen some positive feedback thus far. I'm also glad your family enjoyed your stay while with us. We push a family atmosphere, so it's great to hear we achieved that goal. Thanks for your feedback. Brandon Davis

Auburndale, United States
Reviewed 2 weeks ago

My stay at this Hampton location far more exceeded my expectations and I would like to thank each of the staff members who made that experience an awesome one. I would definitely recommend this hotel to any of my family and friends who are traveling.

Review collected in partnership with Hampton
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Helpful?
Thank timpK7460AH
Management response:

I'm HAPPY to hear we exceeded your expectations. I'm very fortunate to have a team that enjoys what they do and takes pride in every interaction they have with our guest. More importantly, It's great to hear we created an experience that you're willing to share with your family and friends. We'd love to host you again the next time...

Fort Wayne, Indiana
Reviewed 3 weeks ago

Check in was easy and the staff very pleasant. This is a pet friendly hotel, and they catered to pet owners. There is a nice lake and park adjacent to the hotel, with a paved walking track around the circumference of the lake. The lake and track are a nice amenity whether or not you have pets.

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Helpful?
Thank Duane D
Winterville, Georgia
Reviewed 3 weeks ago

This is your typical Hampton inn. There were no surprises or complaints with the hotel. The rate was good and the hotel was clean and as expected. The free breakfast was decent. I would stay here again.

Review collected in partnership with Hampton
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Helpful?
Thank milleda
Management response:

I'm elated to know you had a great experience. We are currently finishing up putting new carpet in the rooms, so we're sure you'll love the new look. Thanks for your feedback! Brandon Davis

Atlanta,GA
Reviewed 3 weeks ago

Typically Hampton does not disappoint so imagine how I felt when one by one "things" started popping up .... First was the granddaddy of them all: a big stain right smack on the top of our comforter, very visible, the housekeepers should of seen it. Furthermore, this only deepened my grave concerns as to how often they wash their comforters,...

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Helpful?
Thank skibug8
Management response:

Hello, I'm sorry to hear about your experience at my hotel. We strive daily to offer clean and comfortable accommodations, but it's obvious we missed that opportunity during your stay. Please know this is an isolated incident that I personally will address. When you have a moment, please reach out to me so that we can speak further into detail...

Reynoldsburg, Ohio
Reviewed 3 weeks ago via mobile

I've never had an issue with a Hampton. This hotel was newly remodeled, clean, friendly staff, quiet, and close to the mall and restaurants. I stayed while visiting my daughter in Inman. Pool was nice and we had it all to ourselves. Free drinks and cookies in the lobby and free breakfast. :)

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Helpful?
Thank lorettag7
Management response:

I'm thrilled to hear you enjoyed the hotel. We are constantly making updates to the hotel to ensure we exceed our guests expectations, so it's great to hear things are working in our favor. We look forward to seeing you again in the future.

Wisconsin
Reviewed 4 weeks ago via mobile

We made an on the road choice to stay here on our way home from Cocoa Beach. When I looked online there were double rooms available but when we arrived at the hotel they were sold out but did have a studio suite available. With our AAA rate it came down to $129 a night. We went upstairs and we're...

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Helpful?
Thank casey101
Management response:

Thanks for your positive feedback about the property. My team truly strives to create a cheerful and comfortable experience for every guest that walks through our doors, so I'm elated to know we exceeded your expectations. Beverly truly is a great asset to our hotel. She loves what she does and it shows In every guest interaction I witness. We...

Conover, North Carolina
Reviewed 4 weeks ago

Very clean rooms, courtesy staff, not far from areas of interest. Overall excellent value for the money. Staff helpful to help with directions on how to get places. Let us know the good restuarants and the ones to stay away from. Had a wonderful trip.

Review collected in partnership with Hampton
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Helpful?
Thank Brent G
Management response:

I'm glad you had a great experience! We truly are fortunate to be centrally located to everything around town. I'm lucky to have such a seasoned staff that knows their way around the areas, so I'm happy their knowledge assisted with your navigation around town. We look forward to seeing you next time. Brandon Davis

Columbia, South Carolina
Reviewed 4 weeks ago

Why were we upgraded? Our room was not ready and we arrived 45 minutes AFTER check in. We arrived prepared to check in only to be directed to the lounge area. As I was walking in, I noticed a lobby full of agitated guests. I wondered why there were several guests sitting around the lobby area bags and suitcases in...

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Helpful?
Thank advisorfan
Management response:

I'm sorry to hear you had a less than desirable experience. There isn't an excuse for what you experienced, so please know I will personally investigate the room you occupied. What you experience as not a true representation of the hotel as a whole, so please know this is an isolated incident that you will not experience the next time...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
Our Hampton Inn & Suites Spartanburg I-26 Westgate Mall hotel is located just off I-26 in Spartanburg, SC next to the Summit Pointe Conference & Events Center. Guests enjoy our free amenities from free wi-fi, hot breakfast, to our airport shuttle. Enjoy Tyger River Park offering 12 tournament baseball and softball fields. ... more   less 

Additional Information about Hampton Inn & Suites Spartanburg-I-26-Westgate Mall

Address: 801 Spartan Blvd, Spartanburg, SC 29301-1372
Region: United States > South Carolina > Spartanburg
Price Range: RM532 - RM758 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Spartanburg-I-26-Westgate Mall 2.5*
Number of rooms: 136
Reservation Options:
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Also Known As:
Hampton Inn And Suites Spartanburg-i-26-Westgate Mall
Hampton Inn & Suites Spartanburg-i-26-Westgate Mall Hotel Spartanburg
Hampton Inn Spartanburg
Spartanburg Hampton Inn
Hotel Style:
#1 Green Hotel in Spartanburg
#1 Romantic Hotel in Spartanburg
#2 Best Value Hotel in Spartanburg
#3 Business Hotel in Spartanburg
#3 Family Hotel in Spartanburg
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Spartanburg-I-26-Westgate Mall staff and other travellers.
2 questions
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Plant City, United States
over a year ago

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Questions? Get answers from Hampton Inn & Suites Spartanburg-I-26-Westgate Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They seem to have lots of teams stay there; be sure to ask for a room away from any teams.... very noisy hallway...”
skibug8, 3 Apr 2017 | Read review
“Ask for assistance”
T672, 24 Mar 2017 | Read review
“Quieter floor”
693shaunf, 12 Mar 2017 | Read review
“You cannot go wrong with any room in this hotel. It is great.”
401deel, 18 Dec 2016 | Read review
“Stay away from ice machines and elevators, as with any hotel”
U5813HXchrisg, 20 Oct 2016 | Read review
5 of 5
Booking.com
US$113* /night
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TripAdvisorUS$113
Hampton.comUS$113
PricelineUS$113
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Prices are for 1 room, 2 adults
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