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    Country Inn & Suites By Carlson, Sumter

    2491 Broad Street, Sumter, SC 29150
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    May 14
    May 15
    1 room, 2 adults, 0 children
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    Traveller (47)
    Room & Suite (24)
    Dining (2)
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    Overview

    • Excellent26%
    • Very good21%
    • Average21%
    • Poor10%
    • Terrible20%
    5 days ago
    “I've had worse”
    4 weeks ago
    “Not up to Country Inn and Suites standards”
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Restaurant
    Fitness centre
    2.5 Star Hotel
    All hotel details
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    Hotel deals
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    #4 of 19 hotels in Sumter
     
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    Rooms
    14 May15 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (190)
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    11 - 15 of 190 reviews

    Reviewed 14 February 2017

    A sleeping attendant upon arrival, stained carpets, an air conditioning unit that roared like a tractor, and the bedbug in the morning did it in for me. There are other hotels in this vicinity (Holiday Inn, Comfort Inn, Springhill Suites) - stay at one of...More

    Review collected in partnership with Country Inns & Suites By Carlson
    Thank johnbJ5124OH
    Response from CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Sumter

    Thank you for taking the time to reach out to us. We understand how important a clean and quiet environment is and apologize for the multiple issues you experienced during your last stay. Your feedback helps us prevent situations such as this in the future....More

    Reviewed 9 February 2017

    It was the first time in Sumter,SC. Arrived very late after a very long and diffcult travel from Frankfurt. Receptionist is waityng for me even if ti was very late. I was very tired . Check in it was very fast , room clean and...More

    Thank Luca V
    Response from Harshad and Sar... D, General Manager at Country Inn & Suites By Carlson, Sumter

    Thank you so much for your time and the review. We are delighted to know that you have enjoyed your stay with us. We look forward to an opportunity to welcome you back soon. Harshad Desai

    Reviewed 14 January 2017

    The desk female clerk was wearing a man's shirt and vest that were dirty and three sizes too large for her, our first room had a broken door latch, the room we were reassigned had 1 bar of soap the size of a quarter, 1...More

    Review collected in partnership with Country Inns & Suites By Carlson
    Thank ToniSch
    Response from Harshad and Sar... D, General Manager at Country Inn & Suites By Carlson, Sumter

    We are very sorry for the inconvenience you experienced during your stay with us. The issues and concerns have been addressed appropriately. Thank you for your time and for giving us an opportunity and your patronage. Harshad Desai

    Reviewed 11 January 2017

    I felt like more should have been done to control the noise very early in the morning. After complaining, nothing was done. I wanted to sleep in but spent the mornings calling and complaining to the front desk. Left message with owner and he never...More

    Review collected in partnership with Country Inns & Suites By Carlson
    Thank Betty K
    Response from Harshad and Sar... D, General Manager at Country Inn & Suites By Carlson, Sumter

    We are sorry you were unhappy during your stay with us. The issues and concerns have been discussed with appropriate departments and corrective steps have been taken. Thank you so much for your time and the feedback. Harshad Desai

    Reviewed 2 January 2017

    Very clean hotel, and the BEST customer service. Everyone on staff was very pleasant, and helpful! I would recommend this hotel to everyone. Breakfast was wonderful well. Dinning area was spotless, and never ran out of food.

    Review collected in partnership with Country Inns & Suites By Carlson
    Thank hortenc2017
    Response from Harshad and Sar... D, General Manager at Country Inn & Suites By Carlson, Sumter

    Thank you so much for your time and feedback. We look forward to an opportunity to welcome you back soon to our RENOVATED facility. Harshad Desai

    Holiday Inn Express - Sumter
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Hot Tub
    Details
    • Price range
    • US$81 - US$124 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    Photos
    Traveller (47)
    Room & Suite (24)
    Dining (2)
    Pool & Beach (1)
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    Questions & AnswersAsk a question
    bikernurse29
    Is there a hot tub on the premises and is there bacon with breakfast.
    22 November 2014|
    Answer Show all 2 answers
    Response from Alice C | Property representative |
    We do not have hot tubs, and there is bacon on the menu.
    0
    Votes
    Room Tips
    "Don't stay here."
    Read review
    "Hope Denise isn't working second shift."
    Read review
    "Rooms face the street and you hear traffic on the front side"
    Read review
    "Anywhere but here."
    Read review