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Quality Inn

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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75 Reviews from our TripAdvisor Community

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Howell, New Jersey
Reviewed 14 March 2017

Ok, Its an inexpensive chain motel. Room was clean and decent. The breakfast buffet had a large variety of items but of low/uninspired quality. The best thing was a make-your-own waffle iron, but not many toppings.The breakfast room attendant had allergies (I think) and was snotting and sniffling and sneezing over everything, which was gross. They didn't clean our room...

Thank L P
South Carolina
Reviewed 20 January 2017

We were in town for New Years on business. We stayed in the back in a King room on the ground floor. The room was very clean, the bed was soft and the fridge was cold. Amenities were well stocked and the staff was very friendly and welcoming. The free breakfast was cold, well picked over by others with little...

Thank TnTfromSC
Rock Hill, South Carolina
Reviewed 19 October 2016

My wife and I stayed here for three days. The room was on the second floor at the rear of the hotel. The room presented as clean. However, it showed a great deal of wear. The water pressure was excellent. It was stocked with amenities.The staff was very friendly for our entire visit. I found that this hotel was under...

Thank andy54414
Shonda79, General Manager at Quality Inn, responded to this review

Dear Value Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!...

Reviewed 11 October 2016 via mobile

I wouldn't recommend this hotel because it seemed that the housekeeping staff just makes the beds and that is all. The room had a strong smell, the bathroom had mold and bugs in it, the toilet bowl was not clean, and the carpet was dirty and not vacuumed. There were dated rooms and the hallways carpets were ripped. The only...

Thank fricassee2000
Goldsboro, North Carolina
Reviewed 19 September 2016

The staff was great! The room smelled like old Chinese food and the chairs were stained. Most of the equipment in the fitness room did not work. The weight machines were broken, one of the treadmills worked, the bike did not work.

Thank Gill808Sep
South River, NJ
Reviewed 14 September 2016 via mobile

We visited my son who is in the Air Force stationed at Shaw AFB. My wife and I stayed 3 nights and were very pleased. The beds and room were clean and comfortable. The bathroom was small but clean and everything worked great including shower pressure and temp regulator. The a/c worked great but was a bit loud. For some...

Thank Jerry P
Springfield - Delaware County, Pennsylvania
Reviewed 5 September 2016 via mobile

If there werent a musky smell and carpets werent damp, then everything would be perfect. I was turned off by a guest who posted a bedbug during his stay recentlyZ However the bed was examined carefully and was really clean to me. We were very pleased and price was right. Breakfast was so good. Hot grits, cream of mushroom, etc......

Thank MommyTraveler2
Shonda79, Manager at Quality Inn, responded to this review

Dear Value guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!...

Brooklyn, New York
Reviewed 28 August 2016 via mobile

Had a birthday party in the ballroom for my grandma 90th it was nice the food was good the service was great but the bedrooms could have been a little more cleaner they need to have security on the premises we had the kids in the pool and some guy just walked up and was standing there and started taking...

Thank E5265FUmichellep
Reviewed 8 August 2016

I took 2 rooms for employees and I have a video of the bedbugs. Stay away from this hotel. It was dirty and dangerous. There is no low price to warrant staying here. If you have kids there's even more reason NOT to stay here. This is my first negative report!

1Thank Loonytuna
Shonda79, Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Mashpee, Massachusetts
Reviewed 31 July 2016

This hotel was excellent, especially considering the price. The desk staff was very friendly (shout out to Jordan Akers!) and helpful in guiding us to good restaurants in the area. The room itself was nice - clean, warm, and comfortable. This hotel also offers pet-friendly rooms for a nominal charge. The breakfast is really good! There are plenty of food...

1Thank Ash B
Management response:

Dear Ash, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about our front desk and our special hot breakfast. It gave us lot of encouragement. Thanks

16 photos of this hotel

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Hotel & Grounds (4)
Business Centre/Function Rooms (2)
Pool/Beach Area (1)
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Room/Suite (4)
Other (2)
04/06/2017 05/06/2017
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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
At the Quality Inn hotel in Sumter, located near Shaw Air Force Base, comfort and price come together. Family reunions, weddings, corporate meetings and government retirement parties all enjoy our elegant ballroom space for 150 people. Government per diem rate is always honored. Business travelers from BD, Pilgrims Pride, Kaydon and others enjoy our upgraded amenities to meet their needs. Leisure guests enjoy Swan Lake Iris Gardens and historic downtown Sumter. ... more   less 

Additional Information about Quality Inn

Address: 2390 Broad St, Sumter, SC 29150-1994 (Formerly Fairfield Inn Sumter)
Region: United States > South Carolina > Sumter
Price Range: RM281 - RM450 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Quality Hotel Sumter
Quality Inn Sumter
Sumter Quality Inn
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Questions & Answers

Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room doors on outside, in bad weather you might want one closer to the lobby”
180lp, 14 Mar 2017 | Read review
“ask for a first floor near the office due to distance from the farthest rooms”
andy54414, 19 Oct 2016 | Read review
“When I stayed there four years ago it was very pleasant. If it's under 'new management' then it needs to be renovated.”
Gill808Sep, 19 Sep 2016 | Read review
“Stay away.”
  • Bed bug! Crawling on the bed!!
Loonytuna, 7 Aug 2016 | Read review
“Twin room was great value.”
davidaG6260LU, 11 Apr 2016 | Read review
5 of 5
US$72* /night
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Prices are for 1 room, 2 adults
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