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Holiday Inn Express - Sumter

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112 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express - Sumter
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Showing 111: English reviews
Greenville, South Carolina
Reviewed 17 May 2016

Everything was clean and the staff was helpful. My room was efficient and comfortable. I will be staying again in the future. This hotel is convenient for shopping and visiting the sites of Sumter. This is an excellent motel.

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Helpful?
Thank anglermcdaniel
IHGHotelsSumterSC, Guest Relations Manager at Holiday Inn Express - Sumter, responded to this review

Thank you for your five star review anglermcdaniel! We take pride in keeping our property clean and comfortable, and it is always rewarding when it is appreciated. We look forward to welcoming you back in the future! Sincerely, Amanda Guest Services

Stafford, Virginia
Reviewed 8 May 2016

This hotel was quiet except that because it is on the main road - we heard emergency vehicles going by on occasion. It was not obnoxious - just present. Nice staff at front desk, but housekeeping staff were a bit rude. Elevators seemed to have a hot metal smell - and had a delay of opening when arriving on the...

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Helpful?
Thank LMD540
IHGHotelsSumterSC, Guest Relations Manager at Holiday Inn Express - Sumter, responded to this review

Dear LMD540: Thank you for your review! We value all feedback, as it allows us to better ourselves for your future stays. Your comfort is important to us, and we are sorry your experience was only a three star stay. We will be looking into the items you have described, particularly the tub safety and the elevator smell. We hope...

Suffolk, Virginia
Reviewed 23 April 2016

All in all this was a nice place to stay for 4 days. I slept very well and the bed was comfy. The room was very nice and I would stay here again. The free breakfast was good, hot scrambled eggs, sausage, bacon and biscuits and gravy. They have an indoor pool but I didn't try it out.

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Helpful?
Thank PaulM_VA
IHGHotelsSumterSC, Guest Relations Manager at Holiday Inn Express - Sumter, responded to this review

Thank you PaulM_VA for your review! We are happy that you enjoyed your stay with us. We value your input, and it is always great to see when a guest is pleased. Please let us know on your next visit what we can do to give you a five star stay. We looked forward to seeing you again in the...

Washington DC, District of Columbia
Reviewed 17 April 2016 via mobile

I stayed for a work trip. From first glance, the hotel looked very nice and relatively new or remodeled. Unfortunately the tile floors in the entryway and bathroom of my room did not look so clean. The floor was sticky (you could hear your shoes stick) and could see shoe prints all over it. It made me wonder the last...

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Helpful?
Thank wilsonkat
IHGHotelsSumterSC, Guest Relations Manager at Holiday Inn Express - Sumter, responded to this review

Thank you for your review wilsonkat. We value all feedback, both positive and negative, so that we can continue improving ourselves to make all future stays enjoyable. We will be looking into the product that is used on our entryway so that the stickiness and shoe prints can be resolved. Please let the front desk know during your next stay...

Haymarket, Virginia
Reviewed 30 March 2016

This place is actually very nice. It's in a good place in town, close to restaurants. The value was good for what we paid. The rooms are nice, beds are very comfortable. The breakfast in the morning looked better than what it tasted, but it was acceptable. We would go back.

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Helpful?
Thank John G
Alpharetta, Georgia
Reviewed 30 March 2016

My family and I came to town to attend a formal family event. We checked in close to 4:00. There were many people 'hanging out' in the loading area. We didn't think too much of it. We thought they were just checking in. We left the hotel at around 6:00 to head to our event. The people were still there...

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1Thank burnsb1
Bowie, Maryland
Reviewed 22 March 2016

This hotel is next to many restaurants and a shopping mall. The hotel staff was very friendly and the rooms were very clean. The room had a mini-fridge and microwave for convenience. The breakfast was ok but not that great. Their is an IHOP across the street so that was convenient. The beds and pillows were really comfortable. All in...

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Helpful?
Thank RollingAlong2011
Waldorf, MD
Reviewed 29 February 2016

We stayed three nights to visit friends and were very happy with the comfortable beds, but... the suite had a couch and chair that were very uncomfortably hard; like sitting on a board covered with fabric. The staff seemed like they were there just to do a job, not to please customers. Checkin was ok, but in the three days...

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Helpful?
Thank Bob M
Reviewed 31 January 2016 via mobile

There were really loud people on our hall and outside the front of the building which echoed into our room. I called the front desk, yet the noise still continued. If people would have the common decency to NOT talk/laugh at the top if their lungs in a public place, our stay might have been more peaceful. I just hope...

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Helpful?
1Thank Sophie W
Old Bridge, New Jersey
Reviewed 14 January 2016

My wife and I stayed at this hotel on our way back to NY from Florida. The people at the front desk were very nice, room was clean, bathroom was tastefully done and over all it was a good experience. The variety at breakfast was less than I expected in a Holiday Inn like this. The big problem we had...

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Helpful?
1Thank adnanshamsi

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to Sumter South Carolina. Our hotel in Sumter, SC is near Shaw Air Force Base, International Paper, Pilgrims Pride, McEntire Air National Guard, Sumter Palmetto Tennis Complex, Becton Dickenson, Caterpillar and Sumter Exhibition Center. The Holiday Inn Express is located right next to Outback Steakhouse and across from Wal-Mart Super Center. Our clean and comfortable accommodations in Sumter, SC include a full hot breakfast, sleeper sofa, micro-fridge, iron & board, hair dryer, coffeemaker, 27' television, two speaker phones, voicemail, alarm clock and free high speed Internet access. We also feature a fitness center, a business center, a guest laundry and to make your stay even more relaxing we offer an indoor heated pool and outside patio. Whether you are traveling for business or pleasure Stay Smart in Sumter, South Carolina and make the Holiday Inn Express Sumter Hotel your home away from home! ... more   less 

Additional Information about Holiday Inn Express - Sumter

Address: 2490 Broad St, Sumter, SC 29150-1858
Region: United States > South Carolina > Sumter
Price Range: RM421 - RM740 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express - Sumter 2.5*
Number of rooms: 79
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Also Known As:
Holiday Inn Express - Sumter Hotel Sumter
Holiday Inn Sumter
Sumter Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express - Sumter staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always prefer the non-smoking rooms.”
 of 5 bubbles lisaacuff, 18 Oct 2016 | Read review
“If smell is not right ask for another room.”
 of 5 bubbles Pacificpatience, 9 Aug 2016 | Read review
“We were in a suite (2 queens and a sofa bed) on the third floor. It was quiet.”
 of 5 bubbles MacM664, 3 Jun 2016 | Read review
“please check that your windows do not face a light in the parking lot”
 of 5 bubbles adnanshamsi, 13 Jan 2016 | Read review
“We went for the king suite & loved it”
 of 5 bubbles dieslgirl, 11 Sep 2015 | Read review
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