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Clerks at the front desk less than accommodating, didn't "have a key" to the milk fridge. She made sure she made a comment to her co-worker about our "crazy" request as we walked out:(. We won't be back!More
Response from ManagementBrookings, Public Relations Manager at Holiday Inn Express BrookingsResponded 4 days ago
Oh my, this is not the response we are looking for from a guest. Please accept our apology for our front desk staff rude comment and especially for not helping you. I'm not sure what happened but I assure you we will be looking into...More
Can't say enough good about this place. From the minute you enter to the time you leave. Very friendly and accommodating. They really strive to make sure you are comfortable in your stay there. The rooms are always clean and in order. Prices are reasonable...More
Thank Dan S
Response from ManagementBrookings, Public Relations Manager at Holiday Inn Express BrookingsResponded 12 January 2017
Thank you so much for your kind words about our hotel. We love making our guests happy, and their stay an enjoyable one.
We look forward to your next stay with us.
We travel to Brookings to be part of the Football Festivities! This is one of our go to locations. The location is awesome and the staff is welcoming each and every time!!! The service, attention to detail is consistent and part of what makes this...More
Response from ManagementBrookings, Public Relations Manager at Holiday Inn Express BrookingsResponded 27 March 2017
Wow, thank you for your positive feedback on our hotel. We love hearing that our staff is doing an excellent job of providing great customer service.
Love the fact that you can call our hotel "home" while staying in Brookings, Thank you again for staying...More
Clean property friendly staff. Some what aged. Breakfast not worth the effort. Unless you want to listen to every foot step above you I recommend staying on the top floor(3rd). Close to the interstate and fuel.More
Thank Bob P
Response from ManagementBrookings, Public Relations Manager at Holiday Inn Express BrookingsResponded 8 February 2017
Thank you for taking the time to respond to our survey. We just finished renovating the hotel last November 2016, maybe there was an area we overlooked. As far as the breakfast, is there something that you would've liked to have that we didn't have...More
We were arriving at hotel very late on a Friday night, actually ended up being early Sat morning. When I called to let them know this so they didn't give our room away, the front desk lady asked if we would like a late check...More
Response from ManagementBrookings, Public Relations Manager at Holiday Inn Express BrookingsResponded 19 October 2016
We are so glad you enjoyed your stay with us. As you said, we have a polite staff and want all of our guests to feel welcome. We will address the issue with the lifeguards, thank you for letting us know.
Thank you for your...More
US$126 - US$176 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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