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Black Hills Inn & Suites

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Black Hills Inn & Suites
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90 Reviews from our TripAdvisor Community

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Showing 90: English reviews
Casper, Wyoming
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 16 July 2014

I was looking forward to our trip to South Dakota as I am on a limited income and never get to do anything fun. I booked three nights in this economy motel and would do anything to take it back. The first night of stay, we discovered that our supposed queen bed is a very hard and old double bed... More 

Helpful?
5 Thank Catherine M
BHIS-Manager, Manager at Black Hills Inn & Suites, responded to this review

This guest was intoxicated when she checked in and still was three days later when she checked out. The person who was rude was the guest. As for interactions with the guest, I talked to her the morning after she checked in and the day she checked out. When checking their room, it was pretty much a disaster so when... More 

Tecumseh, Oklahoma
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 July 2014

We arrived here very late one night just needing a place to stay. Our children were tired and this was the only place in town available. If we had seen the room before we had paid, we probably would not have stayed. I do have to say that the beds were clean (that's always a plus) but the room was... More 

Helpful?
1 Thank DennisJr78
BHIS-Manager, Manager at Black Hills Inn & Suites, responded to this review

We realize the rooms are small and in fact we tell people making reservations that the rooms with 2 beds may not be suitable for 3-4 adults or adults with older children. As for guests on motorcycles using the canopy, it is a courtesy we provide for bikers which provides additional security for their vehicles. We do have larger rooms... More 

Rapid City
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 April 2014

We enjoyed a pleasant night here. Yes, it is an older establishment, but it was clean and comfortable. Shower water was nice and hot, bed was fine, and the television had a nice selection of channels. The room was small compared to some but certainly comfortable. The breakfast of cereal, juice, toast, bagels and coffee was more than enough for... More 

Helpful?
Thank Maryanne R
Casper, Wyoming
Level Contributor
5 reviews
Reviewed 14 March 2014

Room was clean and staff was friendly. Not a high dollar motel, but worth what we paid. The pool and hot tub are a nice bonus. Would stay again. Breakfast was not worth going down for, except for the coffee. Beds are a little hard also.

Helpful?
Thank Mary P
Townsville, Australia
2 reviews
Reviewed 29 January 2014

We have stayed there now on three occassions when visiting from Australia for Sturgis. Joe and his staff are great and only too willing to help. As others have said, not five star, but comfortable and friendly. Good transport into Deadwood. Will be back

Helpful?
Thank Terry W
Gibbon, Nebraska
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 December 2013

I have stayed many times at the Black Hills Inn. The place is quiet, has a large parking lot. Joe (the owner/manager) is a very nice person, so is his wife. Joe will help out in any way he can. Everything in the rooms always works well. I do not mind that the place is not a 5 star motel,... More 

Helpful?
1 Thank Doran S
Rapid City, South Dakota
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 October 2013

The owner/management needs to find a more isolated day job far far away from all people because he knows nothing about treating or keeping customers. I paid for a weekly rental and due to a winter storm we lost power for 5 of the 7 paid days. When I went in to discuss staying another week (because I wanted to... More 

Helpful?
2 Thank Nightengale316
BHIS-Manager, Manager at Black Hills Inn & Suites, responded to this review

This young lady signed an agreement, in exchange for a greatly reduced rental rate off the daily rate. In addition, for staying the proscribed time set by the state and local governments, she would not have to pay lodging tax. All utilities would be furnished and she would have access to the Deadwood Trolley and the pool and hot tub... More 

Vermillion
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 October 2013

I really think that the bad reviews for this place are uncalled for. I have kept coming back to this place for two years now and for many reasons. First I will say if you are looking for a 5 star Hilton then just leave the Black Hills. If you are looking for a good deal, quiet place to sleep,... More 

Helpful?
2 Thank Brian F
Worland, Wyoming
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 28 September 2013 via mobile

I had stayed here before in the suites, which were awesome. I decided to stay in the hotel part this time as the rooms were slightly more reasonable. Check in was simple and the counter person was friendly and speedy. We then went to our room which was in another building/mobile type structure. The room overall was clean, small and... More 

Helpful?
1 Thank Smllattnspn21
Fort Collins, Colorado, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 July 2013

Booked hotel so grandson could play in pool and hot tub. It looked like someone had puked in the hot tub. Did not notice it til we were in it. Very gross feeling. Tried to talk to manager about it. He yelled at me and said the guy we told looked at it. It wasn't even a guy we talked... More 

Helpful?
1 Thank Ronda M
BHIS-Manager, Manager at Black Hills Inn & Suites, responded to this review

This reviewer is merely out to slam the hotel. The hot tub is cleaned daily with samples submitted to a qualified laboratory on a weekly basis. The only issue with the hot tub is that some foam pieces from a pool toy were floating in the hot tub. This reviewer promptly started in by calling me a very bad name... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Free Breakfast
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Multilingual Staff
  • Free Parking
Official Description (provided by the hotel)
The Black Hills Inn & Suites is a motel located in Deadwood, SD. For easy access to Downtown Deadwood, Casinos, Fine Dining and Historical Sites, the Deadwood Trolley offers service. The Black Hills Inn & Suites offers a Free Continental Breakfast, Complimentary WiFi with Internet access, a heated Indoor Swimming Pool and Hot Tub and a computer for Guest use. The Black Hills Inn & Suites offers clean, quiet rooms. ... more   less 

Additional Information about Black Hills Inn & Suites

Address: 206 Mountain Shadow Lane, Highway 385 South, Deadwood, SD 57732
Region: United States > South Dakota > Deadwood
Price Range: RM188 - RM451 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Black Hills Inn & Suites 2*
Number of rooms: 47
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Also Known As:
Black Hills Hotel Deadwood
Black Hills Inn And Suites
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Questions & Answers

Here's what travellers have asked, with answers from Black Hills Inn & Suites staff and other travellers.
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Questions? Get answers from Black Hills Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The best view might well be the rooms near the bridge and stream. One can open the bedroom windows and listen to the stream running by.”
 of 5 bubbles dorans433, 23 Sep 2015 | Read review
“don't book a room here”
 of 5 bubbles midnite46, 3 Nov 2014 | Read review
“Choose a room in a different hotel.”
 of 5 bubbles 29catherinem, 16 Jul 2014 | Read review
“Noise is not noticed even in bike week”
 of 5 bubbles 774terryw, 29 Jan 2014 | Read review
“There isn't really a bad room and what's great is that it is entirely NON SMOKING.”
 of 5 bubbles ValerieS531, 27 Sep 2012 | Read review
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