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Silverado Franklin Historic Hotel & Gaming Complex

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230 Reviews from our TripAdvisor Community

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Showing 222: English reviews
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rapid city, sd
Reviewed 4 weeks ago

The doorman was rude, so that was not great. The casino is very clean, spacious, and bright. Compared to other casinos we saw, it was really nice. This IS a historic hotel, and the lobby and downstairs are very nicely refurbished, down to the ceilings in the lobby. The desk staff was nice. However, when we got in our room...

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Thank rpdmom
Rapid City, South Dakota
Reviewed 4 weeks ago

friendly check in staff! Rooms are decent for an older motel! Always a nice place to stay while in deadwood! The thing we didn't enjoy the most was the loud staff at 8am right outside of our door and their loud walkie talkies!

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Thank tricia_brown254
Reviewed 8 March 2017 via mobile

We came on a Saturday night and it was a hopping place! Table games were lively and the dealers were all very nice. It was my first time playing blackjack and they all helped me understand some strategy. Hubs played the slots and had a good time doing so. Cocktail waitress was kind and kept the beer plentiful!! We're hoping...

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Thank afubbting0
Redwood Falls, Minnesota
Reviewed 1 March 2017

The initial impression of this place is really a good one, especially if you are a fan of older buildings with character. The lobby has sparkling chandeliers, tons of warm woodwork throughout the lobby, an enormous fireplace, large, expansive stairway, marble pillars, great architectural features everywhere you look! And then we checked into our room. The bathroom was sufficient, but...

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Thank laurakV2114UF
Elena D, Marketing Director at Silverado Franklin Historic Hotel & Gaming Complex, responded to this review

Dear Laura, Thank you for your review, we appreciate your feedback. You're description of the lobby area is spot-on and so inviting. We are sorry, that we didn't meet all your expectations regarding your room. We have many different room types available and all are unique and differently furnished. Some of them have a great view overlooking Deadwood Main Street...

Reviewed 2 February 2017 via mobile

A bargain especially if you love old charm! New Television. Clean. Friendly staff. A short walk to the casino action! I'm sure I will stay there at the Silverado/Franklin again. Breakfast burrito was fantastic.

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Thank Orange1969Judge
Elena D, Marketing Director at Silverado Franklin Historic Hotel & Gaming Complex, responded to this review

Dear Orange1969Judge, Thank you for choosing the Silverado and Historic Franklin Hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as breakfast at Legends Steakhouse. We strive to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We...

Reviewed 31 January 2017 via mobile

The lobby is beautiful, the gentleman that hold the door are so sweet, and the restaurant (Legends) is outstanding. The rooms, however, are sooooo outdated, there's obviously issues with the maintenance of the rooms. Our bathroom ceiling was, literally, peeling off. It was quite noisy and super musty smelling (and, cherry on top, you can't open the window). For $30,...

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Thank MAXSMOM33
Elena D, Marketing Director at Silverado Franklin Historic Hotel & Gaming Complex, responded to this review

Dear Maxsmom33, Thank you for taking the time to review your stay with us. We are so pleased that you felt the lobby was beautiful and had a pleasant experience with our door greeters and at Legends Steakhouse. We aim to please our guests in every way. We are so sorry that you felt the rooms were not up to...

Minneapolis, Minnesota
Reviewed 28 January 2017

The good: The gentlemen that waited at the front door to great customers were some of the nicest people we met the entire weekend. The main lobby area was remodeled +10 years ago, however was the nicest portion of the hotel. The bad: When my husband and I checked in, I could tell walking down the hall that this wasn't...

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2Thank IslandLover1961
Elena D, Marketing Director at Silverado Franklin Historic Hotel & Gaming Complex, responded to this review

Thank you for taking the time to review your stay with us. We are truly sorry, that you were disappointed about the experience with our staff and your room. We will be using your review as an example in upcoming staff training programs so that our employees can better understand how their actions can impact the guest experience. Please be...

Bucyrus, Missouri
Reviewed 2 January 2017

We had an online reservation for a room in the historic hotel, however when we checked in they had us booked in the motor lodge across the street. All the regular rooms in the historic part were occupied. A suite was available so they give us that for the regular rate. We really enjoyed our stay and if we are...

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Thank dod65483
Elena D, Marketing Director at Silverado Franklin Historic Hotel & Gaming Complex, responded to this review

Dear dod65483, Thank you for the great review. I am so glad that we were able to make it up to you. We want everyone to have a pleasant stay. And, you're totally right - Wild Bill would choose to stay in one of our excellent suites! We'd love to welcome you back again soon! Elena Dagit Marketing Director

South Dakota
Reviewed 22 December 2016

First things first - this is a historic hotel. I love historic hotels. But these hotels have their very own quirks and issues. If you don't like historic hotels you won't like the Franklin. The issues I had on this particular trip had nothing to do with the hotel. It was an employee. One in particular. During my stay it...

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1Thank treasuredude
North Dakota
Reviewed 7 December 2016 via mobile

I have hesitated on reviewing this hotel... but if it helps someone else not to go through it....Here we go... The main floor and Legends Steakhouse are excellent...as is the gaming complex across the street. Unfortunately, that is where it ends...Hotel is old, beat up, modestly maintained, decorated with a hodgepodge of furniture from the last 100 years. Although the...

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1Thank Abner10
Elena D, Marketing Director at Silverado Franklin Historic Hotel & Gaming Complex, responded to this review

Hey Abner 10, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to upgrade some many of our rooms and facilities. I appreciate you...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Smoking rooms available
In your room
  • Air Conditioning
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The Silverado Franklin Historic Hotel and Gaming Complex is located at the Top of Main in the Historic town of Deadwood, SD. The Silverado & Franklin feature over 375 state of the art slot machines, 22-blackjack tables and 5 live poker tables in one of Deadwood's most elegant poker rooms. Callahan's Irish Pub and the Veranda (seasonal) serve all of your favorite spirits as does the lounge at the Silverado. All you can eat Crab and Prime Rib Buffet every Friday and Saturday. Deadwood's Premier Steakhouse - Legends Steakhouse serves breakfast and dinner daily. ... more   less 

Additional Information about Silverado Franklin Historic Hotel & Gaming Complex

Address: 709 Main St, Deadwood, SD 57732-1011
Region: United States > South Dakota > Deadwood
Price Range: RM145 - RM524 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Silverado Franklin Historic Hotel & Gaming Complex 2.5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Silverado Franklin Historic Hotel And Gaming Complex
Silverado Franklin Historic Deadwood
Historic Franklin Hotel
Hotel Style:
#16 Casino Hotel in Deadwood
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Questions & Answers

Here's what travellers have asked, with answers from Silverado Franklin Historic Hotel & Gaming Complex staff and other travellers.
2 questions
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Boonville, Indiana
8 months ago

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Questions? Get answers from Silverado Franklin Historic Hotel & Gaming Complex staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to get a room in the back, away from the main street”
rpdmom, 20 Mar 2017 | Read review
“Get the suite.”
dod65483, 1 Jan 2017 | Read review
“Rooms are named after famous people that stayed in the room like the John Wayne room.”
WestcliffRegular, 19 Oct 2016 | Read review
“Go to another Hotel!”
PeggyM612, 1 Sep 2016 | Read review
“It's pretty old so there's a lot of noise in the halls, and rooms next door. Have never stayed in a suite so not sure about them.”
jpete2016, 4 Aug 2016 | Read review
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