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All reviewsfront deskwalk in showerroom was cleanwaffleschoice hotelseasy accesshot breakfastrefrigerator and microwavethe breakfast areablack hillsgreat stayfitness centeroff the highwaymt rushmorethird floorpool and hot tubstayed nights
Check in was super easy! They actually had just found a lost dog so they brought him/her out for my niece and nephew to see and give a treat. We had to keep going back to check on the dog (the kids) and the staff...More
We love this motel. The front desk staff is always so nice and helpful. Makes you feel like family. Especially when you are a returning guest and the same staff are still there, and they remember you. We don't get there that often, about 2...More
After a 12hr drive we happened upon thus hotel. We were tired , hungry and just done. Thinking this hotel would be more than we wanted, but to our surprise it was abt $30 less. The room was spacious, very comfortable, cozy and well decorated....More
Thank Rainn T
Response from Tamra K, Manager at Sleep Inn & SuitesResponded 1 week ago
Thank you so much for your recent stay and 5 star review of your experience at the Sleep Inn & Suites of Rapid City! We work to provide our guests with an excellent experience, and I’m thrilled to see we were able to achieve this...More
Rooms are very large and comfortable. In the rooms they have cards with the name of the cleaning person on it. If you feel your room was cleaned to your expectation, you are asked to return the card to the front desk when you leave....More
My son and I stopped here overnight from our visit from Seattle to Wisconsin and couldn't have been more pleased. From the quality of service from the front desk (and restaurant recommendations) to the cleanliness and quality of the beds and bathroom, we couldn't have...More
Response from Tamra K, Manager at Sleep Inn & SuitesResponded 2 weeks ago
Thank you for taking time to let us know how your stay was! We appreciate your positive feedback. Our main goal is to provide great customer service as well as a clean, comfortable stay. We look forward to seeing you again in the future.
I apologize that was your experience, we certainly place a high priority on customer service. If you wish please contact me at the hotel directly (605-791-5678), and I would like to rectify the problem at your convenience.