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GrandStay Residential Suites Hotel Rapid City

Booking.comUS$119*
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Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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GrandStay Residential Suites Hotel Rapid City
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443 Reviews from our TripAdvisor Community

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There are newer reviews for GrandStay Residential Suites Hotel Rapid City
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Showing 441: English reviews
Crestview, Florida
Reviewed 6 June 2016

Family vacation! After a nightmare trip on United,they hotel staff made everything better! Friendly, helpful and very kind! Would stay here again and recommend to all! Clean safe and comfy! Great location!

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Thank 328sylvial
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning 328sylvial- Thank you for taking the time to review our property. We are very pleased you had a great experience during your stay. We take great pride in making our guests feel welcome and right at home. Thank you for making GrandStay your preferred hotel when traveling to Rapid City and the Black Hills. Thank You Sincerely, Gavin...

Worthington, Minnesota
Reviewed 6 June 2016

My only complaints are the beds were too soft and our 13-year olds had to be supervised in the pool area where the deepest water came to their chest. The kitchens were nice and the rooms are set up for good space. We had a few toilet issues that were resolved immediately and everyone that worked there was so nice....

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Thank 868heidil
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning 868heidil- Thank you for taking the time to review our property. We love to hear directly from our guests about there experience. We are very pleased that you enjoyed all aspects of our property from the room layout to the amenities we offer. Also, glad my staff took care of the toilet issues you encountered immediately, we do...

Viola, Tennessee
Reviewed 4 June 2016

Gavin was the most honest manager I have had the pleasure working with and he has proven to be a great host. The hotel was clean professional and well kept. The staff was more than curtiuis to our needs

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Thank Danny S
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning Danny S - Thank you for choosing GrandStay as your preferred hotel when traveling to Rapid City. Thank you for taking the time to review our property as we truly enjoy hearing from our guests. We take great pride in our customer service. Also, thank you for the kind words as well, we like to make our guests...

Stoughton, Wisconsin
Reviewed 31 May 2016

Generally very nice but found that having all the dishes in the dishwasher when I arrived a little weird. Also the floor in the kitchen area had not been swept. Rooms were generally spacious breakfast was Limited

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Thank Richard L
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Afternoon Richard L - Thank you for taking the time to review our property, we truly appreciate the feedback these reviews provide. All dishes are left in the dishwasher to ensure the guest the dishes have been cleaned. Every time a guest checks out all dishes are washed and cleaned for the next arrival. I want to apologize the...

Utica, Kentucky
Reviewed 30 May 2016

We really enjoyed our stay. We travelled with my mother-in-law and sister-in-law, and the room worked well for all of us. We saw the Black Hills and several attractions. We even were able to have a small BBQ the night before we left. The staff answered all our questions and made sure we had everything we needed.

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Thank andreaeT4874GJ
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Afternoon andreaeT4874GJ- Thank you for taking the time to review our property, and mention the great stay you had. We are very pleased you enjoyed all aspects of our property. We feel it is a nice touch to provide an grill for our guest to have a little BBQ while staying at the hotel. Thank you for making GrandStay...

Fredericksburg, Virginia
Reviewed 18 May 2016

Outstanding property and superb service. Our stay was very comfortable and enjoyable. The suites are well appointed, the beds very comfy and the staff extremely helpful. We highly recommend this property to folks traveling to the Black Hills area. Well done!

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Thank vincentw131
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Afternoon vincentw131- Thank you for the great review on our property. We take great pride in our customer service. We are very pleased to hear that you enjoyed all aspects of our property from guest rooms to our guest services. Thank you for making GrandStay your preferred hotel when traveling to the Black Hills area. We look forward to...

Cambridge, Minnesota
Reviewed 10 May 2016

This hotel is in a great central location for your Rapid City vacation. Close to highway. Close to several dining choices and downtown. Hotel was clean and services was great. I would stay here again when traveling to Rapid City.

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Thank CrossingsCambridge
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning CrossingsCambridge- Thank you for the kind words about our property. We strive to have each and every guest have a grand experience with us. We are pleased to hear that you had a great stay and we look forward to your next arrival. Thank you for making GrandStay your preferred hotel when traveling. Thank You Sincerely, Gavin Fawbush...

Palmyra, United States
Reviewed 3 May 2016

The room was clean, comfortable, and for the price, a suite! I couldn't have asked for more! Staff was exemplary and helpful. We were tired, and the clerk helped us find an excellent pizza joint that delivers. She also got me some milk from the breakfast, so I wouldn't have to run out to get some.

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Thank Stephen C
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning Stephen C- Thank you for the great review on our property. We love to hear from our guests about their experience during their stay. We are very pleased to hear that you had a great experience. My staff takes great pride in being able to assist and help our guests find whatever they are looking for. We look...

Pierre, South Dakota
Reviewed 1 May 2016

This hotel was a welcome respite after a busy day. The rooms were spacious and clean. The staff was very helpful and polite. The pool area was clean and well maintained, as well as the grounds, lobby, and rooms. More choices at breakfast would be welcome, but what I had was delicious; as well as the orange juice was real...

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Thank cathybB6263VH
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning cathybB6263VH- Thank you for taking the time to review our property. We take great pride in each and every guest having a grand experience with us. We are very pleased to hear that you enjoyed all aspects of our property. Thank you for providing great information about our property to other travels. We look forward to your next...

Maple Grove, Minnesota
Reviewed 25 April 2016

Everything was very good. The two bedroom suite was perfect for us. Clean comfy rooms. Breakfast was good. Only suggestion is to have ice water available along with the juice etc. Will definitely stay here again.

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Thank Mary D
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Afternoon Mary D - Thank you for the great review on our property. We truly pleased to hear that you enjoyed our two bedroom suite and all the amenities we have to offer. Thank you for the suggestion into adding ice water to our breakfast area, that is a great idea. We will look into adding that option. Once...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about GrandStay Residential Suites Hotel Rapid City

Address: 660 Disk Dr, Rapid City, SD 57701-7875
Region: United States > South Dakota > Rapid City
Price Range: RM387 - RM1,014 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — GrandStay Residential Suites Hotel Rapid City 2.5*
Number of rooms: 53
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Hotel Style:
#8 Business Hotel in Rapid City
#9 Romantic Hotel in Rapid City
#14 Family Hotel in Rapid City
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Questions & Answers

Here's what travellers have asked, with answers from GrandStay Residential Suites Hotel Rapid City staff and other travellers.
6 questions
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Questions? Get answers from GrandStay Residential Suites Hotel Rapid City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Parking is only on 2 sides of the building, so if you want to have your car close, choose a room in front.”
mariem2015, 6 Mar 2017 | Read review
“I liked being on the end by the back, easier to move luggage in and out, very quiet.”
Lescha, 2 Jul 2016 | Read review
“316 has a great Jacuzzi.”
  • Tub shower combo
  • Room 316 kitchen area
  • Room 316
Honeybun51, 27 Jun 2016 | Read review
“Wifi was free but didn't work well.”
499lel, 27 Jun 2016 | Read review
“Stayed in a suite. Would highly recommend.”
69jenp, 24 Sep 2015 | Read review
5 of 5
Booking.com
US$119* /night
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TripAdvisorUS$119
TravelocityUS$129
Expedia.comUS$129
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Prices are for 1 room, 2 adults
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