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All reviews the club lounge starbucks coffee open atrium attending an event nice hotel lobby bar hotel restaurant booked this hotel main floor stayed here for one night road trip bed was very comfortable nice room yogurt noise concert premier
We checked into this property on January 13, 2019. The facility looks and smells clean. We were in our room and had a bug (which security estimated to be a cockroach) crawling around on my wife's neck at the head of the bed in room...More
Date of stay: January 2019
Response from Alan B, General Manager at Sheraton Sioux Falls & Convention CenterResponded 2 days ago
I am so sorry to hear about your experience during your stay with us. I have been made aware of your room change but clearly the details from my staff of how it was handled were lacking. I would be glad to discuss this further...More
So disappointed this visit. This has been our favorite place to stay in Sioux Falls but that may change. Front desk couldn’t locate my rewards program number when we checked in so I had to call customer service to get it; large stains on carpet...More
Date of stay: December 2018
Response from Alan B, General Manager at Sheraton Sioux Falls & Convention CenterResponded 8 December 2018
Thank you for taking the time to write a survey. I do regret to see that my staff had challenges retrieving your rewards information. Since we have fully integrated with Marriott and the rewards program for SPG has been fully updated, there are times when...More
We stay here every year in November to and from hunting in SD. The staff is superb and goes out of their way to facilitate storing our game prior to catching our flights. The shuttle service is spot on and always willing to pick us...More
I worked with Adam P. the group room coordinator for months to set up a block of rooms and Karie A. to set up a catered dinner from what started with 25 people and ended with almost 5o people. They did a great job communicating...More
I'm quite disappointed with this hotel. Its supposed to be one of the top locations in the area. Simply because we're part of a conference going on in the connected event center and took advantage of a discounted room rate of $121/night, we got stuck...More
Date of stay: November 2018
Thank Shane P
Response from KarieSheraton, Guest Relations Manager at Sheraton Sioux Falls & Convention CenterResponded 5 November 2018
Thank you for responding to our guest satisfaction survey. We appreciate your honest response.
The Executive Wing features many benefits, one being that it is not off of the atrium area, so it is much quieter.
At times the lounge can be noisy in the...More
Connected to the Sioux Falls Convention Center, Denny Sanford Premier Center and Sioux Falls Arena by indoor walkway, our hotel in Sioux Falls provides a convenient location for easy access to the best Sioux …MoreFalls has to offer. With complimentary shuttle service to and from the Sioux Falls Regional Airport, and a variety of Fortune 500 companies nearby including Wells Fargo, Citi Bank, and Great Western Bank, our Sioux Falls hotel makes exploring South Dakota easy and exciting. After completing a $6.5 million renovation, our redesigned guest rooms provide you with all the comforts you need. All rooms and suites are equipped with our signature Sheraton Sweet Sleeper™ Bed, High Speed Internet Access, and much more. Our Sheraton Club Rooms provide exclusive access to our Sheraton Club Lounge, an upscale space to gather and enjoy complimentary breakfast, evening hors d’oeuvres, wireless High Speed Internet Access and more. Relax in our indoor heated pool and spa or join us in Water's Edge Lounge or Falling Waters Grille for classic bistro cuisine and cocktails. Our downtown Sioux Falls hotel is the ideal venue for your next corporate meeting, wedding or any special event. With our connection to the Sioux Falls Convention Center, featuring 97,400 square feet of modern event space, events are our specialty. Our attentive and experienced staff is here to help you every step of the way and ensure that your event is successful and unforgettable. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.