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Sheraton Sioux Falls & Convention Center

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386 Reviews from our TripAdvisor Community

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Showing 384: English reviews
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Marshall, Minnesota
Reviewed 4 days ago NEW

Check in was good, i even got to check in early. I stayed in a king suite. which is very spacious. Rooms walls were awesome i couldn't hear anyone. We had supper at the restaurant in the hotel. Very Good and prices were reasonable. I loved that it is connected to the convention center. i will stay here again!

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Helpful?
Thank SaraGraceO
KarieSheraton, Guest Experience Champion at Sheraton Sioux Falls & Convention Center, responded to this review

Thank you for taking the time to complete a guest satisfaction survey, your feedback is valuable to our goal of delivering a positive and memorable guest experience. We hope to see you again! Sincerely, Karie Arce

Stevens Point, Wisconsin
Reviewed 4 days ago NEW

Staff is fantastic. Rooms are great. I think I must have looked like I needed a break when I got to the Sioux Falls Sheraton, because they upgraded my Jr. Suite to the presidential suite. Despite travelling with my dog, Sheraton's are always pet friendly.

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Helpful?
Thank gleavit997
KarieSheraton, Guest Experience Champion at Sheraton Sioux Falls & Convention Center, responded to this review

Thank you for completing a satisfaction survey, your feedback is valuable to our goal of not only meeting but exceeding guest experience. We are delighted to hear your staff comments and hope you took a moment to check out out pet VIP area. We hope you visit us again if your travels bring you back to the area. Sincerely, Karie...

Reviewed 1 week ago

My husband and I travel together for business frequently. We ended up selecting the Sheraton next to the Sioux Falls Convention Center for convenience. We walked into the beautiful atrium style lobby with serene sounds of waterfalls. Staff greeted us upon arrival with a friendly smile. We were surprised with an upgrade to the Executive Floor, which was lovely. The...

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Thank Nicole A
Marion, Ia
Reviewed 1 week ago

Stayed here 4 nights while attending a trade show. Check-in & check-out went fine. The room was the typical large chain hotel room, nothing special. I did think the room smelled a little musty like it hadn't been aired out in a while. The bathroom was nice size, you didn't fine like you were in a closet. The shower flow...

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Helpful?
Thank John A
KarieSheraton, General Manager at Sheraton Sioux Falls & Convention Center, responded to this review

Hi John, Thank you for taking the time to complete a review of your recent stay at the Sheraton Sioux Falls. It is our goal to provide a positive and memorable guest experience. I apologize that we fell short of meeting your full expectations. I have reported the issues mentioned to the appropriate departments. I appreciate you taking the time...

Minneapolis, Minnesota
Reviewed 4 weeks ago

We are Starwood Preferred Guests. We were upgraded to 6th Floor Club level at no charge. Was nice to have the complimentary apps/drinks during happy hour in the 6th floor club level lounge. Stocked water and sodas. Ordered room service. Food was fine, nothing to write home about. Hotel overall was very nice. Would stay again.

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Helpful?
Thank susan b
Management response:

Susan, Thank you for sharing your experience at the Sheraton Sioux Falls & Convention Center through the Guest Satisfaction Survey. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral...

Mitchell, South Dakota
Reviewed 18 January 2017 via mobile

Our stay was nothing short of perfect. To start off the front desk to care if all of our needs and as I was late for a wedding so he had the bell hop take care of it. The room was clean and the beds were great. Everything you expect for a Sheridan and as it was New Year's Eve...

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Helpful?
Thank 420dan
Management response:

Thank you for staying with us and we are happy you enjoyed your room. I will share your feedback with our staff. Hope you visit us again.

Ord, Nebraska
Reviewed 16 January 2017

Good Hotel. Meet our expectations from start to end. Hotel was clean and rooms had space for people to hang out. Staff was very friendly and provided great advice on where to get some food. If were in an event in Sioux Falls again would no doubt try to stay here.

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Helpful?
Thank cornhusker34
Management response:

Cornhusker34, Thank you for staying with us and taking the time to complete a review. We depend on feedback from our guests to create a memorable experience for all. I will share your kind words with our staff. We hope to see you again on a future visit to Sioux Falls.

Duluth, Minnesota
Reviewed 10 January 2017

been going to sioux falls for two years now to watch hockey etc. originally this was an upscale hotel but now the exercise area tvs no longer work with cable or any broadcasts when i complained they said the tvs are for promo purpose only?????? what does that mean????? breakfast is very expensive $12 buffet and if you are in...

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Helpful?
Thank techstars54
Management response:

Techstars54, We apologize for any inconvenience you encountered during your stay. The TV's in the exercise room are a challenge due to their age but the good news is we are getting new equipment and doing an upgrade to our fitness center this year. I will provide feedback to our staff regarding your other comments. It is our goal to...

Reviewed 8 January 2017

The Sheraon has an atrium with a bar in the middle. The noise goes up and gets louder as the night goes on. There's not much the staff can do.(I'd recommend ...just joining the gang at the bar). If it's not a Saturday night in the summer, it's not an issue. Otherwise, it's a very nice place. Clean rooms. Nice...

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Helpful?
Thank Kathleen B
Management response:

Kathleen, Thank you for staying with us and taking the time to complete a review. We are happy to hear that you enjoyed your room and our friendly staff. We will take your comments regarding the Waters Edge Bar into consideration as we plan for future projects.

Reviewed 21 December 2016

Had a good experience - however there is a few issues that were not taken care of. Room rates way to expensive - No one should have to pay almost $100 a night of a room with no Microwave, but especially rooms with no vents & locked windows . We had some funny odor in the room (not necessarily hotels...

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Helpful?
Thank remotemstr2012 B
Kraig P, General Manager at Sheraton Sioux Falls & Convention Center, responded to this review

Thank you for staying with us and your review. We appreciate all comments and I wanted to be able to respond to some of your concerns. 1) We do not provide microwaves in our rooms as part of the Sheraton brand of hotels for business class properties such as ours. 2) Our windows are locked for safety reasons and most...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Connected to the Sioux Falls Convention Center, Denny Sanford Premier Center and Sioux Falls Arena by indoor walkway, our hotel in Sioux Falls provides a convenient location for easy access to the best Sioux Falls has to offer. With complimentary shuttle service to and from the Sioux Falls Regional Airport, and a variety of Fortune 500 companies nearby including Wells Fargo, Citi Bank, and Great Western Bank, our Sioux Falls hotel makes exploring South Dakota easy and exciting. After completing a $6.5 million renovation, our redesigned guest rooms provide you with all the comforts you need. All rooms and suites are equipped with our signature Sheraton Sweet Sleeper™ Bed, High Speed Internet Access, and much more. Our Sheraton Club Rooms provide exclusive access to our Sheraton Club Lounge, an upscale space to gather and enjoy complimentary breakfast, evening hors d’oeuvres, wireless High Speed Internet Access and more. Relax in our indoor heated pool and spa or join us in Water's Edge Lounge or Falling Waters Grille for classic bistro cuisine and cocktails. Our downtown Sioux Falls hotel is the ideal venue for your next corporate meeting, wedding or any special event. With our connection to the Sioux Falls Convention Center, featuring 97,400 square feet of modern event space, events are our specialty. Our attentive and experienced staff is here to help you every step of the way and ensure that your event is successful and unforgettable. ... more   less 

Additional Information about Sheraton Sioux Falls & Convention Center

Address: 1211 North West Ave, Sioux Falls, SD 57104
Region: United States > South Dakota > Sioux Falls
Price Range: RM459 - RM883 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Sioux Falls & Convention Center 3.5*
Number of rooms: 243
Reservation Options:
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Also Known As:
Sheraton Sioux Falls Hotel And Conference Center
Sheraton Sioux Falls Hotel Sioux Falls
Sheraton Hotel Sioux Falls
Sioux Falls Sheraton
Hotel Style:
#20 Business Hotel in Sioux Falls
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Sioux Falls & Convention Center staff and other travellers.
3 questions
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State College, Pennsylvania
Ames, Iowa
27 days ago
Sioux Falls, South Dakota

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Questions? Get answers from Sheraton Sioux Falls & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Join SPG, and ask.”
 of 5 bubbles gleavit997, 21 Feb 2017 | Read review
“check with ramkota hotel for best value nearby here”
 of 5 bubbles techstars54, 10 Jan 2017 | Read review
“Very easy access to Denny Sanford Premiere Center for Events”
 of 5 bubbles remotemstr2012b, 20 Dec 2016 | Read review
“The club lounge is on the 6th floor.”
 of 5 bubbles careerman17, 20 Oct 2016 | Read review
“We enjoyed staying on club level.”
 of 5 bubbles kathyr585, 25 Sep 2016 | Read review
5 of 5