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We arrived at this hotel at about 7:00 p.m. and went to dinner. We were on day seven of a 10 day road trip and needed to do some laundry. This hotel only has one washer and one dryer. They are located on the ground...More
Response from GMJoan, General Manager at Fairfield Inn & Suites SpearfishResponded 1 week ago
Dear Go2theZoo guest,
I appreciate you bringing your concerns to our attention. Our guest laundry closes at 10:00 p.m. so that the guests in the rooms surrounding it are guaranteed a quiet nights sleep as you received in your room. The vibrations from the washer...More
Upon checking into our room, there was some confusion regarding room size as I thought I booked a double queen instead of one queen. I was disappointed that front desk gal had the attitude she did when asking if we could be upgraded, etc. I...More
Response from GMJoan, General Manager at Fairfield Inn & Suites SpearfishResponded 3 weeks ago
Dear Valued Guest,
Without knowing details of when you stayed, it is hard to know what our actual occupancy was for the night of your stay. We have had many teams with buses lately that do not fill the parking lot, but do fill our...More
This is a relatively new motel, and there is a lot of road construction occurring nearby. But, the building is very well sound insulated. We could barely hear the road roller across the street. We were on the first floor. Our room was adjacent to...More
I would have to say that this property was a little below the usual Marriott standards that we've come to expect. The wifi was difficult to connect to. The walls were little thin, making it pretty noisy at times. The staff seemed confused at times....More
Response from GMJoan, General Manager at Fairfield Inn & Suites SpearfishResponded 19 September 2017
Dear Valued Guest,
I apologize for the issues you encountered during your recent stay. I hope you will give us a try if you are in the area again.
We made our reservations several months ago and always request a king bed or two queens. We also checked in 5 hours before arrival on their app. Upon arrival we were told the only room available was one queen bed and much to our surprise...More
Response from GMJoan, General Manager at Fairfield Inn & Suites SpearfishResponded 18 September 2017
Dear CarolH852, Without complete details of your stay, I can only say is that you must have booked a single queen as we do not change room types on any guest. If the only room available was a handicapped single then we must have been...More
US$81 - US$153 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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I'm sorry but the 2015 Sturgis Motorcycle Rally has a special event contract that needs to be paid directly through the hotel. You may call the telephone number on your contract and we would be more than happy to help you... More
I'm sorry but the 2015 Sturgis Motorcycle Rally has a special event contract that needs to be paid directly through the hotel. You may call the telephone number on your contract and we would be more than happy to help you personally.
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"all I can say is that Room 111 was a good room to stay in"