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Extended Stay America - Nashville - Brentwood - South

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Extended Stay America - Nashville - Brentwood - South
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148 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Nashville - Brentwood - South
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Showing 147: English reviews
Reviewed 2 August 2016

Overall my experience was average. I was not to impressed with the customer service when I did a late check in last week. I arrived around 11:20 pm and a sign on the LOBBY it said to used the phone located in the breezeway fro service. After I picked up the phone I was connected to an operator and I...

1Thank Garret M
Joplin, Missouri
Reviewed 10 June 2016

People at desk were both very nice at check in and check out. Room was nice,clean and comfortable. There are 2 extended stays across the street from each other,so that was a little confusing,and the place was hard to find but worth it!

Thank joplin74
Manager_11525, Manager at Extended Stay America - Nashville - Brentwood - South, responded to this review

Thank you for taking the time to write a review of our hotel. I am glad to hear that you enjoyed our great staff and your clean, comfortable room during your visit with us. Still, I apologize that you had a hard time finding our location. Your feedback will be useful as we continue to improve our guest experience. We...

Spruce Pine, Alabama
Reviewed 6 June 2016

First of all this property has two building . The one at 9020 church street had been remodeling within the last few years and the other building across the road has not. there were stain on the refrigerator door , lamp shade and pillow case. Hair on bathroom floor, tub and counter top. Booked through Priceline and tried to get...

Thank RSHA9268
Manager_11525, General Manager at Extended Stay America - Nashville - Brentwood - South, responded to this review

Thank you for providing us with details about your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that our accommodations did not meet your expectations. The site has been remodeled, but we are still working to replace older items, such as the refrigerators. In response to your feedback, I am...

California, Maryland
Reviewed 27 May 2016

It's nice to have a kitchenette when you're staying somewhere for awhile, so that's a plus at Extended Stay but the property and room itself isn't all that. Our room was a studio with uncomfortable furniture, and our bed was uncomfortable as well. And there are no real amenities. No pool, no fitness room. There is a laundry that needed...

Thank DeeJayGude
Manager_11525, General Manager at Extended Stay America - Nashville - Brentwood - South, responded to this review

Thank you for sharing your experience with us. I appreciate your comments about our fully equipped kitchens and friendly customer service; however, I sincerely apologize that we were unable to exceed your expectations. In an effort to guarantee proper sanitation of kitchen utensils and to allow our guests to customize their kitchen based on their needs, all kitchen utensils are...

Reviewed 26 April 2016 via mobile

The rooms May however have been "updated" sometime recently... But the filth is just gross. I never even turned my tv on because the remote looked like it had come in contact the with the plague. After 3 days I never had maid service, I suppose I needed to ask but, I felt it should be mandatory. The trash was...

1Thank Jill K
Reviewed 21 April 2016

Not so good an area, facility was unkempt and in dire need of updating....and WAY too expensive for what you get. Had to work real hard to convince my gf not to go somewhere else. She slept in her clothes...need I say more?

1Thank rehmer
Marietta, Georgia
Reviewed 12 April 2016 via mobile

Asked for a non smoking room, only to get a room that reeked with cigarette smoke. Got another room. Same but not as bad. People grilling and playing loud music in the parking lot. No coffee machine in the rooms. The breakfast was a joke. Packaged muffins and apples. Police arrested someone there. Just a shady place.

1Thank atens101
Cypress Inn, Tennessee
Reviewed 9 April 2016

The room was clean and comfortable. The staff was very professional and friendly. Room rates are very reasonable. Minimal noise. Enjoyed the good coffee in the morning. Close to popular eating and shopping facilities. This is where I stay when I come to Nashville.

Thank mishaii
Arnold Mo.
Reviewed 26 March 2016

Quick trip and on a budget. Very clean. Staff was wonderful. Don't depend on breakfast. It granola bars and muffins. Rooms were nicely appointed with kitchenettes. I would recommend especially for the price. Area is very clean and quiet.

Thank Diamonddave206
Newtown, Pennsylvania
Reviewed 17 February 2016 via mobile

I booked a few nights at this hotel. Then attempted to call the front desk to ask about amenities as I'd be traveling with my extended family. The first three times I called, no one answered. Finally on the fourth, someone picked but had no information to give about locations that are close to the hotel for restaurants, etc and...

Thank travelbicho

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  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Nashville - Brentwood - South

Address: 9020 Church Street East, Brentwood, TN 37027
Region: United States > Tennessee > Brentwood
Price Range: RM334 - RM486 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Nashville - Brentwood - South 2.5*
Number of rooms: 120
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Also Known As:
Extended Stayamerica Nashville-Brentwood Hotel Brentwood
Extended Stay Brentwood
Brentwood Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Nashville - Brentwood - South staff and other travellers.
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7 months ago

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Questions? Get answers from Extended Stay America - Nashville - Brentwood - South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great location, not far from anything you'd remotely want to do in Nashville.”
 of 5 bubbles katinakipper, 4 Aug 2016 | Read review
“Be sure to confirm your room is at the 9020 church street address , not across the road which has outer door entry.”
 of 5 bubbles RSHA9268, 6 Jun 2016 | Read review
“There is no elevator here and you'll have to lug your bags up stairs. If that's a problem, first floor would be the way to go.”
 of 5 bubbles DeeJayGude, 26 May 2016 | Read review
“the best way to pick a room is to go to another hotel”
 of 5 bubbles rehmer, 20 Apr 2016 | Read review
“Good accessible handicap rooms.”
 of 5 bubbles mishaii, 9 Apr 2016 | Read review
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