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Four Points by Sheraton Nashville-Brentwood

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Four Points by Sheraton Nashville-Brentwood
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480 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Nashville-Brentwood
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Showing 477: English reviews
Marietta, Georgia
Reviewed 18 November 2015

I stayed at this location for a girlfriends Nashville getaway. All staff from the reception desk to the bar were wonderful. I'm no gym rat, but the workout center was suitable for my needs. I thought having complimentary ear buds available was a nice touch. Airlines will even charge you for ear buds these days! The bed slept well, shower...

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Helpful?
Thank Travelbuglcsw
DavidN-GeneralMgr, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review

I greatly appreciate the nice review. Word of mouth is so important today, and I am always happy to see a person take the time to provide their positive impressions. we hope to have you back with us very soon.

Reviewed 18 November 2015 via mobile

Was able to stay at this gorgeous Four Points by Sheraton last weekend for my sons State Soccer tournament, rooms were great! Beds awesome, fridge in room for refreshments, the the manager left a nice welcome note and snack for our return as an SPG VIP, it had been over a year!! That's service. Best was, we left my sons...

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Helpful?
Thank Jim R
DavidN-GeneralMgr, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review

I am so glad you and your family enjoyed your time with us during the busy soccer weekend. I know this is a very rushed weekend for families and I am glad we were able to make it a pleasant and enjoyable experience. please come see us again very soon!

Indianapolis, Indiana
Reviewed 17 November 2015

Outstanding service began when we walked in the door. We were able to check in early, and even received a complimentary upgrade. Our room was no nice! Once we traveled back home, the next morning we realized we had left all of our hanging close in the closet. i called the hotel and they were able to ship our clothes...

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Helpful?
Thank Bethany J
DavidN-GeneralMgr, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review

Thanks so much for your review. I am glad we were able to have you check-in early so that you could begin your day as soon as possible. In addition, I am glad we got your lost & found item back to you quickly as I know such can be concerning. thanks again, and we look forward to having you...

Reviewed 12 November 2015 via mobile

This was our second stay at this hotel (booked through Priceline). A great place to stay. Very convenient to downtown without the high downtown hotel rates. Free parking. Will stay there again. Nice rooms with good amenities. Staff nice and helpful.

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Helpful?
Thank Cindy H
DavidN-GeneralMgr, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review

I appreciate your kind comments and we look forward to having you back with us again very soon!

Little Rock
Reviewed 11 November 2015

Average ..nothing special about it .. was clean, decent location, polite staff. Lobby is pretty and rooms are decent. Only stayed one night so I had no complaints. Got a double for two people and I wouldn't suggest any more than two people in there as the beds wouldn't be comfortable for more than one each.

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Helpful?
Thank Tracy D
DavidN-GeneralMgr, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review

I appreciate your review. Certainly our goal is to be above "average" and we strive to do so. If you have any additional feedback as to how we could have made your stay more enjoyable, I would live the opportunity to discuss at your convenience. I do hope to hear from you soon.

Reviewed 28 October 2015

This hotel was great. We came to Nashville to check out the city, not drink away our nights. The hotel is a 15 minute drive from all the madness downtown and is located in the Brentwood suburb. It's around "big box" everything and you will find your basic things within a few minutes that you find in any other American...

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1Thank Mikelogan2
DavidN-GeneralMgr, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review

Thanks so much for your review. I am glad you had such a great time at our hotel and your visit to Nashville. we hope to have you back with us again very soon!

Atlanta, Georgia
Reviewed 27 October 2015

Adequate nights sleep. The staff really tried to be nice, but for the price the rooms have seen better days. The rooms are very old feeling (gaps in-between floor and modling, hole where a door lock should go, etc). The staff constantly seemed confused when checking on things for my room. I had a spurious charge from the gift shop....

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Helpful?
1Thank JamesAX
DavidN-GeneralMgr, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review

I am so sorry to hear you experienced such difficulties while with us. Such is certainly not the norm for our hotel. I would very much like to discuss your concerns if you have a moment to contact me. I would also like to invite you back to stay with us a again at no charge so that we provide...

Feeding Hills, Massachusetts
Reviewed 27 October 2015

I arrived for my monthly week long stay and had to once again request a refrigerator for my room (I'm a diabetic and need to refrigerate medicine). My first request at 2pm was ignored, second request with maybe later, subsequent request met with none available, Fourth attempt they just ignored me. Ironically they provide free bottles of water with the...

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Helpful?
Thank Robert T
DavidN-GeneralMgr, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review

Thanks for your review. As discussed previously, I do apologize that we were unable to provide you a frig upon request due to our high business levels. It is my hope you will accept my offer to provide you a suite that is equipped with a frig on a return visit. I do hope you will contact me at such...

Reviewed 20 October 2015 via mobile

I couldn't of ask for a better place to stay at the price they offered. It was a spur of the moment mini vacation and we were lucky enough to get this executive king suite. The room was lovely we even extended our stay another night. I will definitely be staying at this hotel again. Also the service was great....

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Helpful?
1Thank Jasmine H
DavidN-GeneralMgr, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review

Thanks so much for the kind words! Needless to say I believe we have a great group of associates at the hotel who truly care about the guest experience. I appreciate you recognizing their efforts. Come see us again soon.

Reviewed 19 October 2015

My wife and I got away for a long weekend in Tennessee. It was for our 30th in July but took till October to get away. The hotel manager found out it was our anniversary and upgraded our room to a suite. I'd definitely go back. Rooms were clean, staff were very helpful and polite.

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Thank Kevin M
DavidN-GeneralMgr, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review

Thanks for your review and hope to see you back with us very soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Four Points by Sheraton Nashville-Brentwood, just 9 miles south of downtown, is by the Grand Ole Opry, LP Field, and corporate offices. Our hotel has 3,500sq ft of meeting/event space and free wifi ... more   less 

Additional Information about Four Points by Sheraton Nashville-Brentwood

Address: 760 Old Hickory Blvd, Brentwood, TN 37027-4500
Region: United States > Tennessee > Brentwood
Price Range: RM544 - RM874 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Nashville-Brentwood 3*
Number of rooms: 212
Reservation Options:
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Also Known As:
Four Points By Sheraton Nashville Hotel Brentwood
4 Points By Sheraton Nashville
Arte Hotel Brentwood
Hotel Style:
#5 Family Hotel in Brentwood
#5 Business Hotel in Brentwood
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Nashville-Brentwood staff and other travellers.
3 questions
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Bolingbrook, Illinois
over a year ago
Temple Hills, Maryland

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Questions? Get answers from Four Points by Sheraton Nashville-Brentwood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room in back (not on Old Hickory”
 of 5 bubbles BT20812, 23 Nov 2016 | Read review
“stay close to the stairs and use them instead of the elevators.”
 of 5 bubbles tb7855, 6 Nov 2016 | Read review
“Microwaves are provided in king rooms. There are two bathrooms and a sleeper sofa.”
 of 5 bubbles ClariceW585, 12 Oct 2016 | Read review
“Enjoy the added versatility of the suite arrangement”
 of 5 bubbles donsI8124WY, 5 Oct 2016 | Read review
“Make sure they pick up your meal ticket for the morning breakfast!”
 of 5 bubbles Rose_quartz0911, 26 Sep 2016 | Read review
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