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Residence Inn Chattanooga Downtown

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Residence Inn Chattanooga Downtown
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234 Reviews from our TripAdvisor Community

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Showing 233: English reviews
Georgia
Level Contributor
72 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 4 weeks ago

Location: The downtown Residence Inn is perfect for walking - especially with kids - to the aquarium, children's museum, Walnut Street Bridge, restaurants and shopping. The ball park is directly behind the hotel, which is super convenient if you're attending a game, but it might be noisy if you aren't. (There was an event on the morning of our checkout... More 

Helpful?
Thank amtedrow
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 October 2016 via mobile

The location in downtown is excellent- quiet but only one block away from the action. The rooms are spotless although ours seemed a bit small for this type of all- suite concept. We chose this hotel because it allows dogs but were a bit taken aback at the extra $100 fee. Otherwise, we would stay here again.

Helpful?
Thank Kim M
Morristown, TN
Level Contributor
132 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 17 October 2016

Not their best weekend but hope they get everything worked out. Yes they had a boiler on the hot water go out; and it did take 2 days to get fixed. Here is the issue with that. They did not let the rooms know this was happening so lots had to find out by calling or at the desk. Yippee!... More 

Helpful?
Thank cruisingrightalong
Renee M, Manager at Residence Inn Chattanooga Downtown, responded to this review

Thank you for continuing to choose the Residence Inn Downtown for your stays in Chattanooga! We appreciate your patience as we worked to fix and unfortunately re-fix our hot water issue. I am pleased to say our team stayed dedicated to finding a permanent solution to avoid any lack of hot water in the near future. We look forward to... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 October 2016 via mobile

The hotel was nice overall but the bottom floor was extremely noisy. The rooms were big, well furnished, and comfortable. The big reason for 2 stars is - no hot water! The gentleman at the front desk told me it was a hotel-wide problem so I'm not sure what the problem was. This was a one night getaway for the... More 

Helpful?
Thank Brentnovinger
Renee M, Manager at Residence Inn Chattanooga Downtown, responded to this review

Brentnovinger, Our sincerest apologies for the hot water issue during your stay. We do realize how much of an inconvenience it is for our guests and assure you our team worked as quickly as possible to get it corrected. Should your travels bring you back to Chattanooga in the future, we would love another opportunity to serve you....hot water included! More 

Nashville, Tennessee
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 October 2016 via mobile

This is my second stay at this property and I can't say enough positive things about it! The location is great because you can walk or ride the free downtown shuttle to so many attractions and restaurants. The rooms are so clean and comfortable. The breakfast every morning is good and filling and the evening reception Monday- Wednesday is a... More 

Helpful?
Thank MsNicole1979
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 30 September 2016 via mobile

We stay at Residence Inns whenever we can. Great properties. This one was one of our favorites. Conveniently located walking distance to downtown Chattanooga major attractions like aquarium, IMAX & Childrens museum. Staff very friendly and helpful. Decent breakfast. Comfy clean quiet room. Will stay here again

Helpful?
Thank Marian S
blackhawk ms
Level Contributor
6 reviews
4 hotel reviews
Reviewed 28 September 2016

Stayed at the Residence Inn downtown during the Ironman competition. Hotel was full but front desk staff were always helpful, and working hard to keep the athletes happy. Room was ready as promised, and the late check out very helpful. Nice size to the room internet worked well, and the features of the kitchen very helpful with cold drinks, water... More 

Helpful?
Thank f J
Chattanooga, Tennessee
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 September 2016

My husband and I ended up in this hotel in my own hometown due to a house fire. We have been here going on three months. We absolutely think that we could not have found a more comfortable place to call home. The units have all been updated. The people who work here are so very friendly and go OUT... More 

Helpful?
Thank Pamela F
Van Buren, Arkansas
1 review
Reviewed 14 September 2016

I am retired military and have over 300% disability rating, although you would never know being i work out every day but have had every part of my body busted up bad, no big deal i live with and by my choices. Anyways i now own two gov. contract companies and work with the military and VA, Both of wich... More 

Helpful?
Thank Jay H
Renee M, General Manager at Residence Inn Chattanooga Downtown, responded to this review

Jay H. - Thank you for staying with us at the Residence Inn Downtown Chattanooga. I am sorry to hear of your frustration in regards to our pet fee. Our goal is to ensure all guests have a positive experience whether they are here for a few hours or a few weeks. While I too am a pet owner and... More 

Columbia, Tennessee
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 September 2016 via mobile

The location was perfect for our planned activities, rooms were spacious, comfortable bed, great decor, however every staff member we encountered throughout the hotel (aside from front desk) were loud, miserable, used foul language, complained... The ladies in the breakfast area clearly couldn't wait for breakfast to be over, no order with the waffle makers. I feel there should be... More 

Helpful?
Thank ladewey
Renee M, General Manager at Residence Inn Chattanooga Downtown, responded to this review

ladewey, Thank you for taking the time to provide feedback from your stay with us at the Residence Inn in Chattanooga. We have much higher standards for staff service then what you experienced, and I apologize that your stay was less than positive. I appreciate the specific feedback you gave, so that each of these concerns can be properly addressed.... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Residence Inn Chattanooga Downtown

Address: 215 Chestnut Street, Chattanooga, TN 37402
Region: United States > Tennessee > Chattanooga
Price Range: RM671 - RM1,134 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Chattanooga Downtown 3*
Number of rooms: 76
Reservation Options:
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Also Known As:
Residence Inn Chattanooga Downtown Hotel Chattanooga
Chattanooga Residence Inn
Hotel Style:
#21 Family Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Chattanooga Downtown staff and other travellers.
2 questions
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Myrtle Beach, South Carolina
14 days ago

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Questions? Get answers from Residence Inn Chattanooga Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on a higher floor and it is said those are quieter”
 of 5 bubbles fJ072, 27 Sep 2016 | Read review
“4th floor with a view of the IMAX; it gets sunlight throughout the day, but not the west sun beating in the windows in the late afternoon.”
 of 5 bubbles pamelaf258, 22 Sep 2016 | Read review
“Our room was on first floor, and it was quiet and lovely.”
 of 5 bubbles Iowa_is_my_home, 28 Aug 2016 | Read review
“Great location!”
 of 5 bubbles 199nakiar, 5 Aug 2016 | Read review
“Room 308 looked at the ball stadium and was close to the elevator”
 of 5 bubbles mpeacock_10, 5 Jul 2016 | Read review
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