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Comfort Inn

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308 Reviews from our TripAdvisor Community

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Showing 301: English reviews
Reviewed 10 December 2016

Really clean , comfortable hotel. Close to the interstate and a great breakfast. Would highly recommend to family and friends. Great linens and service. We needed a pet friendly hotel and they were very accommodating. We highly recommend,

Thank Wldcelt
Reviewed 27 November 2016 via mobile

Hotel was very clean ( in appearance and smell ) and up to date. Great location for all the attractions in town. Breakfast offered both hot and cold choices in a spacious dining room. We had two rooms and would stay there again.

Thank jsmitherman
Reviewed 23 October 2016 via mobile

Me and my wife stayed here for two days. We simply loved it. Great staff,great service ,clean and neat all around. Very cozy. It's close too downtown and Ruby falls. At Ruby falls we enjoyed a great day outdoors going zip lining..

1Thank Lucian G
Reviewed 5 October 2016

Having stayed at several Comfort Inns previously, I came to this hotel with realistic expectations. I was disappointed for several reasons: the location, the room, the fitness center and the breakfast. The hotel is located a distance from the central city. The room had a mini-fridge with several problems, the lighting was faulty (lamps that didn't work), and the bathroom...

Thank Nicoise1948
Killen, Alabama
Reviewed 29 September 2016 via mobile

This hotel is very clean and comfortable. This was a welcome surprise concidering it is in a terrible location. Access off and on the interstate is confusing and leaving the property after dark alone is unadvised.

Thank bamagirl9788
Rakia H, General Manager at Comfort Inn, responded to this review

We definitely want to thank you for taking the time to review us. We hope that you will come back and spend a few more nights and enjoy the city. The area is safe, and to ensure the safety and peace of mind for our guests, we have an armed security guard at night, so no worries there. Rakia Haynes...

Atlanta, Georgia
Reviewed 17 September 2016

After reading reviews, At first we were little reluctant to book to this hotel but we did and it was a good choice. We thoroughly enjoyed our stay at the hotel. Everything was clean and was set at the right place. Bfast was good too. What else a visitor needs.

Thank Amit K
Rakia H, Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I have shared your comments with our wonderful staff, and we are looking forward to your next stay Sincerely, Rakia Haynes General Manager Comfort Inn-Chattanooga 423-265-0077

Reviewed 7 September 2016 via mobile

Stayed one night over Labor Day. Friendly check-in. Comfortable bed (would prefer a better mom-down pillow). No extra blanket or pillow in the room. Housekeeping was available when needed. Breakfast was great for continental. Cold water was available at check-in area. Clean. Convenient location to downtown & Ruby Falls.

Thank grays2001
Rakia H, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to review us. If you enjoyed Ruby falls, you would love some of our other attractions. Yall come on back down to Chattanooga and enjoy the city. Rakia Haynes General Manager Comfort Inn Downtown 2420 Williams Street Chattanooga, TN 37408 423.265.0077 Office 423.267.6700 Fax rhaynes@3hgrouphotels.com

Reviewed 5 September 2016 via mobile

Rooms seemed clean although I never saw a vacuum the 3 days we were there. They never cleaned the tables in the breakfast room. Guests were doing hair at the breakfast tables at night. They left their comb. The next morning, the comb was still on the table. Breakfast was hard, rubber like eggs, make waffles or cereal. The only...

Thank Donna G
Rakia H, General Manager at Comfort Inn, responded to this review

I would like to apologize about your breakfast experience. I have shared this with the breakfast staff, so that we can get a few more egg options. I guarntee all of our housekeepers have vacuums on their carts. They do a really good job. Thanks for staying and most of all leaving a review. Rakia Haynes General Manager Comfort Inn...

Saint Paul, Minnesota
Reviewed 4 September 2016

This is not well run. The pool is very noisy and stays occupied past 10:00. People came knocking on our room late, having been directed to the room we occupied. It's too bad because it is in a nice location for access to attractions and resteraunts. Trying to get onto the property is a challenge too. Needs some work.

1Thank Greg12342014
Rakia H, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing the noise at the pool and the mix up with the keys. we will be using the feedback you provided to make improvements to ensure we offer an exceptional...

Mashpee, Massachusetts
Reviewed 3 September 2016

My husband and I were passing through town for an overnight stay, and this establishment suited us perfectly. The room was very clean and contained all expected amenities. The Wi-Fi is free and fast, and the rooms come with basic cable. The room was also very quiet...perfect for a good night's sleep! The continental breakfast was more robust than at...

Thank Ash B
Rakia H, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to leave us a review of your recent stay. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you and the dog again soon! Sincerely, Rakia Haynes...

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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Comfort Inn

Address: 2420 Williams St, Chattanooga, TN 37408 (Formerly Hotel Chattanooga - Downtown / Lookout Mountain)
Region: United States > Tennessee > Chattanooga
Price Range: RM436 - RM840 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Hampton Inn Chattanooga - Downtown / Lookout Mountain Hotel Chattanooga
Downtown Chattanooga
Chattanooga Hampton Inn
Hotel Style:
#27 Family Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
3 questions
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Chicago, Illinois
over a year ago
Alabama Mountain Lakes, Alabama
over a year ago

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Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the Freeway side.”
Murphyflyer, 17 Apr 2017 | Read review
“Car park side at rear”
Monkeysoxnorthwest, 9 Apr 2017 | Read review
“We took pool facing room and it was quiet.”
amitkG1149FZ, 17 Sep 2016 | Read review
“Stay away from the pool students.”
Greg12342014, 3 Sep 2016 | Read review
“Pets are allowed on the 3rd floor.”
Hrdeva, 31 Aug 2016 | Read review
5 of 5