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GuestHouse Inn Chattanooga Hamilton Place

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GuestHouse Inn Chattanooga Hamilton Place
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19 Reviews from our TripAdvisor Community

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Showing 19: English reviews
Reviewed 28 April 2016

This place smells like poop! The room was supposed to be non-smoking. the toilet seat has a mark from cigarette butts, worst of all the bed sheets were not changed! The door had a crack so smoke from people going by outside the doors are going in the room. I did not stay for the night, they said the charges...

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Thank Marita D
Cumming, Georgia
Reviewed 21 October 2015 via mobile

So I'm traveling for work. I need a cheap place. Had stopped in Cleveland Tennessee at some of the cheaper places they were horrible. So I came down to Chattanooga. And stopped in here. There are no cars parked outside or on the side I thought they had closed or out of business, but the doors were open so I...

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Thank James T
Reviewed 14 September 2015 via mobile

Omg ! My husband and I stopped there on our way to Florida. We were coming from Montreal. Staff is friendly, can't deny that. But on our way to our room my husband and I got stung multiple times by hornets!! There was a nest of them in each corners and I am allergic so I spend the next two...

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Thank SarahElkady
Reviewed 14 March 2015

My children and I checked in and got to our room it was a complete disaster! There was a hole in rhe wall. My son wanted to take a bath. The tub was dirty and missing the stopper. I found blood on a box spring, went to get another room and got the same results. Then my son found a...

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1Thank snowwolf_0401
Ashok P, Manager at GuestHouse Inn Chattanooga Hamilton Place, responded to this review

snowwolf_0401, I want you to know that I apologize for your recent stay with us. I offered to move you rooms and ended up taking care of your stay which you did not point out in your review. I want to assure you and everyone else that there was no evidence of bed bugs in the room. We have made...

Cleveland, Tennessee
Reviewed 19 November 2014 via mobile

Rooms were clean service was good not a bad place to stay and it was close to the county fair it's really an ok place to stay not anything spectacular but it was ok for the money I would recommend someone to stay there if they are looking for a less expensive hotel but not run Down

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Thank craig s
Ashok P, General Manager at GuestHouse Inn Chattanooga Hamilton Place, responded to this review

Craig S, I would like to thank you for your recent stay with us here at the GuestHouse International Inn Hamilton Place Mall. I am pleased to see you enjoyed our friendly staff and clean rooms. I also hope that you enjoyed our complimentary wifi and breakfast during your visit. We do offer a great value to our guest and...

Huntsville, Alabama
Reviewed 1 August 2014

It is in a pretty nice location, just across the interstate from Hamilton Place shopping complex, and close to the airport. We were not sure what to expect. While unloading our car, there was a man in a car who was sitting in the parking lot staring the whole time. We found the front desk lady to be very nice....

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Thank NorthALTideFan
Ashok P, General Manager at GuestHouse Inn Chattanooga Hamilton Place, responded to this review

NorthAlTideFan, Thank you for taking the time to give us your feedback. I'm happy to see you enjoyed your suite room and our friendly front desk staff. Our property is very convenient to the Chattanooga Airport, Hamilton Place Mall, and just minutes from Downtown Chattanooga. I am proud to see that our staff sufficiently accommodated you and your family. We...

Cincinnati, Ohio
Reviewed 29 June 2013

Check in with a coupon found at the TN Welcome Center - We are staying on the 2nd Floor behind the hotel. Clean room and bathroom. A/C doesn't appeared to work does not cool and already contacted the front desk who told me to let the room cool for a few hours. Even though I already contacted front desk they...

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Thank Travelone_intl
Ashok P, General Manager at GuestHouse Inn Chattanooga Hamilton Place, responded to this review

Travel_intl, Thank you for taking the time to fill out your review of our property and submitting your feedback. I want to apologize for the issues that you encountered with your A/C unit and want you to know that we have worked hard the last two years to maintenance our AC units. I am glad that your room and bathroom...

Mechanicsburg
Reviewed 12 September 2012

Read this review before booking. We stopped here on our way from Ohio to Georgia because it was a halfway point and we had reservations at the Guesthouse Inn in Nashville later in the week. Worse mistake I have made in awhile. I should have read the reviews, but I didn't. I hope this will stop people from making the...

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2Thank Joan B
Ashok P, General Manager at GuestHouse Inn Chattanooga Hamilton Place, responded to this review

Joan B, I want to apologize for the stay that you had with us back in 2012 and want you to know that our property has made significant improvements since that time. We pride ourselves on providing friendly service and clean rooms to all guests that stay with us. Our location is in a great area with several commercial businesses,...

Mableton, Georgia
Reviewed 11 August 2012

room was clean ,cool,and comfortable. Handicapped accesslble room was exactly what we needed. Will stay again.Location near expressway.Friendly front desk.Typical coffee and pastries for breakfast........

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Thank Bernice0434
Ashok P, General Manager at GuestHouse Inn Chattanooga Hamilton Place, responded to this review

Bernice0434, Thank you so much for you stay at the GuestHouse Inn International Hamilton Place Mall. We have renovated the rooms in recent years and even more since your visit in 2012. I am happy to see that your room met your handicap accessible needs along with being clean, cool, and comfortable. We are happy to service you with our...

Newnan, Georgia
Reviewed 20 June 2011

They have bed bugs..................They are infested. We stayed in room 208....I am suing to fullest exstent...................What a nightmare..I never have never exsperienced anything like this.. This is awful thing. Oh my God this is horrible.I will be notifying the local health department...

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6Thank lyndatatum321
Ashok P, General Manager at GuestHouse Inn Chattanooga Hamilton Place, responded to this review

lyndatatum321, I want assure you that this property does not have bed bugs and did not have a case of bed bugs in 2011. I apologize for this guest experience, but it was not due to what the guest mentioned. We strive for our property to be clean and our staff friendly. Once again, I apologize that you felt this...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast

Additional Information about GuestHouse Inn Chattanooga Hamilton Place

Address: 2201 Park Drive, Chattanooga, TN 37421
Region: United States > Tennessee > Chattanooga
Price Range: RM281 - RM438 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — GuestHouse Inn Chattanooga Hamilton Place 2*
Number of rooms: 31
Also Known As:
Guesthouse International Inn Hamilton Place Mall Hotel Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from GuestHouse Inn Chattanooga Hamilton Place staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Use coupons located at the Welcome center.”
 of 5 bubbles Travelone_intl, 28 Jun 2013 | Read review
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 of 5 bubbles JoanB796, 12 Sep 2012 | Read review
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