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Howard Johnson Chattanooga Lookout Mountain

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139 Reviews from our TripAdvisor Community

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There are newer reviews for Howard Johnson Chattanooga Lookout Mountain
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Showing 139: English reviews
Cumberland Furnace, Tennessee
Reviewed 4 September 2016

Booked online for 2 nights, pictures are deceiving. Ended up only staying one night. Yes, the hotel is old but no excuse for mold on the bathroom ceilings and overall dirtiness throughout the whole room.

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Thank _michellewoodall
Morganton, NC
Reviewed 2 September 2016 via mobile

Dirty room. Black stains on bedspread and hairs in the bathroom. Very damp . We were just too tired to go any further. Then they didn't honor discount after they said they would. Rotting fruit at breakfast, complete with fruit flies. Desk clerk was obviously I'll so I called national customer service. They are looking into it.

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Thank bnbpen
Mansfield, Illinois
Reviewed 26 August 2016

Clean, comfortable and the staff was friendly and professional. Breakfast was quick and simple and I was back on the road without delays.

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Thank williamsB4003PR
Reviewed 25 August 2016 via mobile

The front staff was friendly but our room wasn't even cleaned and all the bedsheets were strewn across the floor. I complained and immediately got my husband and I into a new room, but the new room has stains on the bed and floor. Very disgusting place to stay.

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Thank Brooke S
Saint Louis, Missouri
Reviewed 16 August 2016

This was the perfect place to stay en route from FL to MO. Beds were comfortable (loved the pillows, which is rare) and our room was clean.

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Thank Elizabeth A
Hasu P, General Manager at Howard Johnson Chattanooga Lookout Mountain, responded to this review

Thank you for the awesome review, Elizabeth! I am so pleased to see that you enjoyed your stay with us. We love to hear that our guests are happy!

Auburn, Indiana
Reviewed 14 August 2016

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Thank Pippyanna
Hasu P, General Manager at Howard Johnson Chattanooga Lookout Mountain, responded to this review

Houston, Texas
Reviewed 12 August 2016

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Thank tandme2016
Hasu P, General Manager at Howard Johnson Chattanooga Lookout Mountain, responded to this review

Reviewed 6 August 2016 via mobile

I wish I would have read the reviews before we booked the room. We checked in late, around 11 pm. Got everyone settled and when I went to lay down I slipped my hand under the pillow and felt something. Upon pulling up the pillow, I saw what looked to be a blood stain on the sheet! So gross!!! My...

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Thank tonipat
Hasu P, General Manager at Howard Johnson Chattanooga Lookout Mountain, responded to this review

Thank you for sharing your feedback with the TripAdvisor Community. I want to apologize for the issues that you experienced during your stay. We will be working with your our housekeeping department to get all your issues resolved.

Rolling Meadows, Illinois
Reviewed 28 June 2016

OMG! What did we do? This stay was one of the worse places we stayed. We were told we would have a king bed, got 2 queens. Walked into the room and had a huge stain on the carpet, it was gross. We were so upset. Went to front to complain and waited forever for someone to arrive. Girl at...

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Thank gpeterson49
Hasu P, General Manager at Howard Johnson Chattanooga Lookout Mountain, responded to this review

I want to thank you for posting your review on Tripadvisor. We were in the middle of a franchise change during your stay; and it was a hectic period for our staff. This is no excuse for the confusion you incurred though. We want to insure you that we take this very seriously and everything is finally complete. We would...

Muskegon, Michigan
Reviewed 17 April 2016 via mobile

This motel looks decent from the outside, but it was the dirtiest place I've ever stayed. We were on our way home from Florida and needed a quick 6 hours of sleep, so we stayed, otherwise we would have left. Beds and bathroom were ok, but all mirrors and surfaces were disgusting.

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Thank Rosemary O
Hasu P, General Manager at Howard Johnson Chattanooga Lookout Mountain, responded to this review

Thank you for taking the time to post your feedback with the TripAdvisor community. Let me begin by apologizing for the issues you experienced during your stay with us. We do our best to ensure that all rooms are very clean. I will be bringing this up at our next Team Meeting to use this as a coaching opportunity for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Pool
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access

Additional Information about Howard Johnson Chattanooga Lookout Mountain

Address: 3109 Parker Ln, Chattanooga, TN 37419-1708 (Formerly Quality Inn - Lookout Mountain)
Region: United States > Tennessee > Chattanooga
Price Range: RM244 - RM355 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Howard Johnson Chattanooga Lookout Mountain 2.5*
Number of rooms: 58
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Also Known As:
Quality Inn Lookout Mountain Hotel Chattanooga
Quality Inn Chattanooga
Chattanooga Quality Inn
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Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“you can hear the interstate from one side of the hotel.”
 of 5 bubbles Treybutler, 23 Sep 2016 | Read review
“Make sure to read reviews and not depend on pictures alone.”
 of 5 bubbles _michellewoodall, 4 Sep 2016 | Read review
“Do not stay here”
 of 5 bubbles gpeterson49, 27 Jun 2016 | Read review
“Stay away, heard noise thru the night from some kind of rumbling overhead.”
 of 5 bubbles richiehvac, 8 Jan 2016 | Read review
“Ps I think staff posts here, these good reviews can not be of same hotel”
 of 5 bubbles U522FDelizabeths, 10 Nov 2015 | Read review
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