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Holiday Inn Express Hotel & Suites

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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites
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246 Reviews from our TripAdvisor Community

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Showing 246: English reviews
Detroit, Michigan
Reviewed 3 July 2012

Their map online made it look like the hotel was near I-75, but it was far away. When I called for direction while I was driving, they put me on hold for a long time. When I called back later to complain they did not apologize or try to help. I have not yet and never will stay there just...

1Thank A E H
Atlanta, GA
Reviewed 25 June 2012

We spent two nights at this hotel as we were in town for a softball tournament. From the first call to set up a room block, for our check in plus several additional requests, the front desk staff was nothing but friendly, accommodating and professional. The room & lobby areas were clean and comfortable. We were allowed to use the...

1Thank gracie068
Macon, Georgia
Reviewed 16 June 2012

We arrived late to this hotel. Traveling on Business. I had not stayed here, but thought it would be fine since it was a Holiday Inn Express. The front desk was very friendly. The room was not what I was expecting. I could tell by my walk down the hall that the carpet was not very clean or needed vacuuming....

1Thank Rita B
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Rita B, We appreciate that you took the time to review our hotel. I am grateful for your positive comment about our Front Desk staff. Thank you for alerting us and bringing these unsatisfactory room conditions to our attention. I apologize for any inconvenience and discomfort it caused you. I want to assure you that this is not our...

Franklin, West Virginia
Reviewed 25 May 2012

I am used to higher end hotels such as Hiltons, Marriotts, etc. with my business travels. This trip was just for a couple days for family purposes but it seemed just as nice as the higher priced places. I would recommend this hotel to anyone needing a nice place to stay, no matter how long. Clean. Great condition. Big room...

1Thank DaninWV
Blue Ridge, Georgia
Reviewed 16 May 2012

Wanted to be close to downtown. This hotel is a 5 minute drive from the aquarium and surrounding attractions. It was inconvenient not to be able to check in until 3:00PM but not a "deal killer". The local hotel and motel tax seems exhorbitant. The cable TV sound was not working properly and made it impossible to watch. It seems...

Thank UGAly1
Management response:

Dear UGAly1, Thank you for staying with us and leaving your feedback. We are pleased you liked the convenient location of our hotel. Our hotel is very proud of its level of service, cleanliness and quality of its product. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to...

Reviewed 6 May 2012 via mobile

This hotel was very clean and the staff was friendly. Definitely would stay here again.

1Thank am19999
Reviewed 23 April 2012

I have stayed her 3 yrs in a row for a VW show excellent everytime we have been there.

1Thank happytravels35
Springfield, Illinois
Reviewed 3 April 2012

The location near the interstate made this site quite convenient. Unfortunately, the absence of nearby dining choices, absent fast-food establishments, caused a bit of an inconvenience. Desk staff were both pleasant and helpful. The entire facility, including our room, appeared clean and properly care for throughout. Breakfast buffet was disappointing as everything seemed pre-packaged, pre-prepared and/or pre-warmed; simply not very...

1Thank anglophile066
Reviewed 1 April 2012

We stayed here for a night on our way home. Our room was clean. The bathroom could have been cleaner but I am very picky, my husband thought it was fine. The hotel was full but the staff was professional & friendly. The breakfast buffet was a nice touch & the coffee wasn't bad.

1Thank antsneversleep
Harrisburg, Pennsylvania
Reviewed 30 March 2012

I don't know what some of these reviewers are saying, but for ANYTHING LESS than positive is exactly WRONG! I had to "visit" Chattanooga because I had to have surgery by a specialist (only 10-13 in the country). My surgery does not require long term hospital stay, however, after extensive surgery like mine, you're not allowed to travel for about...

1Thank PandaMia

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Dining (1)
Hotel & Grounds (5)
Bathroom (7)
Room/Suite (3)
Pool/Beach Area (3)
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Other (32)

Management photos: Courtesy of the property manager

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Pool/Beach Area (2)
Room/Suite (13)
Hotel & Grounds (5)
Business Centre/Function Rooms (4)
Dining (4)
Other (5)
07/05/2017 08/05/2017
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  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Hotel in Chattanooga offers the best in service and Southern Hospitality, with convenient access off the Interstate 75 at Exit # 1. You are just minutes away from Chattanooga's business and industrial area and centrally located for a visit to area attractions and shopping including Lookout Mountain, Ruby Falls, Rock City, Incline Railway, Tennessee Aquarium, Creative Discovery Museum, Imax Theater, Chattanooga Choo Choo, Lake Winnepesaukah Amusement Park, Hamilton Place Mall and Warehouse Row Outlet Mall. Enjoy the complimentary Deluxe Express Start continental breakfast bar in our spacious Great Room while catching up on news from around the world on CNN and around the country with the Atlanta Journal-Constitution. All our rooms are equipped with free high speed internet access, or use our 24-hour business center to stay caught up on your work while on the road. Also, local calls are free to all guests. Trying to relax? Enjoy our year round indoor heated pool. If it's a good workout that you are looking for, all guests have access to our on-site fitness room. For that special occasion we also offer hot tub suites. The Holiday Inn Express Hotel & Suites East Ridge looks forward to your next visit to our area. Make the smart choice, Stay with us at Holiday Inn Express Hotel & Suites in East Ridge. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites

Address: 1441 N. Smith St., Chattanooga, TN 37412
Region: United States > Tennessee > Chattanooga
Price Range: RM505 - RM815 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel Chattanooga
Holiday Inn Express Hotel And Suites
Holiday Inn Express Chattanooga
Holiday Inn Chattanooga
Chattanooga Holiday Inn
Hotel Style:
#17 Family Hotel in Chattanooga
#21 Romantic Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites staff and other travellers.
1 question
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Mosinee, Wisconsin, United States
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pets allowed ONLY in certain rooms.”
Virgil1944, 27 Apr 2017 | Read review
“Stay away from the street”
777drews, 12 Apr 2017 | Read review
“A different hotel!!”
LindsayJ157, 14 Jan 2017 | Read review
“We had an upgrade to a jacuzzi room and it was nice!”
marbar17, 27 May 2016 | Read review
“Tip... don't stay here unless you must”
rhetttrimm, 5 May 2016 | Read review
5 of 5
US$102* /night
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Prices are for 1 room, 2 adults
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