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Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain

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Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain
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489 Reviews from our TripAdvisor Community

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Greencastle, Indiana
Reviewed 3 days ago NEWvia mobile

First time at this facility. The staff is nice, room was clean excluding the dead mouse smell, staff gave me Febreeze which helped. The facilities need help. Treadmill not operational, tile cracked in elevator, room is showing date. No microwave in room. Decent but not to my standards of a typical Holiday Inn Express. It was at capacity on a...

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Helpful?
Thank RockwoodTravel
Oklahoma
Reviewed 1 week ago via mobile

Our family stayed one night at this hotel. I made our reservation by calling the holiday inn system. When we arrived, we found out that the reservation system had overbooked them and our room wasn't available. But Peyton was so sweet and helpful. Their computer system was down but she made sure we had the rooms that we needed. It's...

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Helpful?
Thank OkMom
Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear OkMom, Thank you so much for taking the time to leave a positive review of our hotel. We truly appreciate your input. I am very pleased to read that you had a great stay with us. Thank you for your comments about Peyton, who is a fantastic addition to our team. I will be sure to pass along your...

Harpersfield
Reviewed 3 weeks ago

Nice Holiday Inn Express. Room was clean and beds were good. AC and heat was good. Nice HD tv with good selection. Breakfast was very good and assortment was plentiful. This is a good place if you don't want to be downtown. We visited the Lookout Mtn. attractions and then went downtown for dinner and some sightseeing. Was not disappointed...

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Helpful?
Thank GarySHarpersfield
Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear GarySHarpersfield, Thank you for your positive review of our hotel! We truly appreciate your feedback. We always strive to go above and beyond the expectations of our guests, so I am extremely happy to read that you had a great stay with us. I also love our location in respect to the downtown area and local attractions. We hope...

Eugene, Oregon
Reviewed 3 weeks ago

We arrived here after a very long drive. It took a very long time to get checked in even though my husband had booked the room ahead of time. We booked a king bed and the host told us none were available......uhmmmm.....already paid for it in advance. We finally got a room and got settled. The hotel is right next...

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Helpful?
Thank Oregontraveler477
Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Oregontraveler477, Thank you so much for taking time to leave a candid review of our hotel. I am pleased that you enjoyed sleeping on our luxurious full size pillows. Please rest assured that I will be discussing your other comments with our team in order to provide a better service in future. We hope that you will give us...

Arkansas
Reviewed 3 weeks ago via mobile

In town on business and stayed at this HIE for three days. Check in was quick even though they was very busy. The room was clean and the bed was comfortable. The only thing I would say is that I think they should clean the room every day. They made the bed and give me more towels, but did not...

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Helpful?
Thank SJOE69
Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear SJOE69, Thank you so much for your positive review of our hotel! We truly appreciate your input. I am pleased to read that you found our rooms to be clean and comfortable. We always strive to go above and beyond the expectations of our guests, so your comments help to keep us on the right track! We hope to...

Cumming, Georgia
Reviewed 12 February 2017 via mobile

No funky smell, no dirty linens, no hair in the bathroom. Bed was soft. Friendly enough staff. Breakfast was decent, a typical hotel hot breakfast. Didn't have any issues worthy to mention in a review. Would book a room here again.

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Helpful?
Thank Louames
Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Louames, Thanks so much for the awesome review! We are pleased that you enjoyed your stay and it would be our pleasure to welcome you back for future stays. Sincerely, Alicia L. Hotel Staff

Seymour, Tennessee, United States
Reviewed 7 January 2017

We stayed on the train car for one night in September 2016. No, they're not big rooms and they're a little old, but it's a train car. It was very enjoyable and something different. They were clean and had a small fridge. We had wanted to do this for a while, so we finally did. You could get out and...

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Helpful?
Thank PattyStieber
Melissa C, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear PattyStieber, Thank you for taking the time to leave feedback regarding your recent stay. With your mention of the train car, it looks like you may have stayed elsewhere at the Chattanooga Choo-Choo, since that is one amenity that we do not offer. However, we hope to see you at our location soon, so that we can offer you...

Hoffman Estates, Illinois
Reviewed 7 January 2017 via mobile

Every employee here was very nice and hardworking. The hotel though, is dated compared to the many, many new hotels out there. We would have not stayed if we knew this was an older building. For example, the new Holiday Inn Express' all have hot tubs (no hot tub here); after a long day of driving, it would have been...

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Helpful?
1Thank kirkvw1972
Melissa C, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear kirkvw1972, Thanks so much for taking the time to provide feedback regarding your hotel stay with us. I apologize that you were not pleased; please be rest assured that our location is about to undergo a complete refresh and remodel. We hope to have the opportunity to offer you a superior experience after the completion. Sincerely, Melissa Coates Guest...

Reviewed 2 January 2017 via mobile

Stayed here one night on our way south to Florida. The room itself was clean and comfortable but... The bed felt comfortable, but everyone woke with a sore back. Traffic noise from the nearby highway was quite loud, even though traffic was rather light. Breakfast didn't offer too many healthy choices.

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Helpful?
Thank Jeff K
Melissa C, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Jeff K, Thank you for taking the time to provide feedback regarding your recent stay with us. I would like to offer my apologies that we failed to meet your expectations during your visit. It is my hope that we have another opportunity to impress you the next time your travels bring you to the area. We hope to...

Saint Louis, Missouri
Reviewed 8 December 2016

We enjoyed our one-night stay. Oversized rooms, high ceilings, very comfortable beds and pillows. Apples, cookies and hot coffee to greet you in the lobby. Very efficient front desk. Cracker Barrel right across the street. We will definitely be staying again whenever the opportunity arises.

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Helpful?
Thank SemperFi47
Melissa C, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear SemperFi47, Thanks so much for taking the time to provide valuable feedback regarding your recent stay with us. I am so pleased to see that we exceeded your expectations during your visit. We hope to be able to offer you a similar experience the next time your travels bring you to the area! Best Regards, Melissa Coates Guest Relations...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy Breathtaking Views at Our Hotel in Chattanooga, TN Nestled at the foot of the mountain, our Holiday Inn Express® hotel in Chattanooga, TN - Lookout Mountain is just five minutes from the exciting downtown area. Our location is perfect for travelers who want to be close to attractions while enjoying a peaceful atmosphere. Corporate travelers may utilize our business center, featuring print, fax and copy services. We also offer free wi-fi to make staying in touch easy. While visiting Chattanooga, TN, families enjoy spending the day at the nearby Tennessee Aquarium and then hopping aboard the Southern Belle for a cruise along the Tennessee River. Raccoon Mountain Caverns, Rock City and Ruby Falls all offer great outdoor adventures, too. Guests may want to see the site of a Civil War battle at Point Park, just minutes from our location. Our hotel's friendly and knowledgeable staff works hard to ensure your stay a positive experience. We invite you to enjoy our complimentary Express Start breakfast featuring our signature cinnamon rolls and 100% Arabica bean coffee. Our property also has a heated, indoor pool, so that the kids can go for a swim, as well as a fitness center so you can keep up with your workout routine. ... more   less 

Additional Information about Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain

Address: 3710 Modern Industries Pkwy, Chattanooga, TN 37419-2380
Region: United States > Tennessee > Chattanooga
Price Range: RM571 - RM859 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Holiday Inn Express Chattanooga
Holiday Inn Chattanooga
Hotel Style:
#8 Green Hotel in Chattanooga
#16 Family Hotel in Chattanooga
#29 Business Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain staff and other travellers.
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over a year ago

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Questions? Get answers from Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As far away from the highway as possible”
 of 5 bubbles Oregontraveler477, 2 Mar 2017 | Read review
“Not at the terras”
 of 5 bubbles Jopu31, 12 Nov 2016 | Read review
“Close to the highway for easy access”
 of 5 bubbles NOregrets-Traveler, 31 Oct 2016 | Read review
“Pick a room that doesn't face the freeway noise.”
 of 5 bubbles Loves-A-Deal-2-Eat, 22 Oct 2016 | Read review
“3rd floor corner room near the steps, super quiet & 2 windows!”
  • Room with king-size bed (facing the window)
  • Bathroom with convenient shelves
  • Room with king-size bed (facing the door)
 of 5 bubbles DJB2012, 15 Sep 2016 | Read review
5 of 5