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Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain

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Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain
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484 Reviews from our TripAdvisor Community

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Showing 481: English reviews
Reviewed 26 May 2013 via mobile

We arrived about 2:20 pm on the 25th. Even though check in time is not til 3:00 pm Ms Rhonda had us checked in within a few minutes. She was also very kind to take time and give us some directions to some of the local attractions. Hotel is very Quiet at Night. Great parking. Property very well Kept and...

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Helpful?
1Thank Jesusinmyheart
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Jesusinmyheart, Thank you so much for choosing the Holiday Inn Express Chattanooga Lookout Mountain for your recent stay! I am so pleased that you enjoyed your stay, our beautifully renovated hotel, and awesome hospitality team! I will be sure to give kudos to Rhonda and we truly appreciate the 5 star rating!

Mobile, Alabama
Reviewed 17 May 2013

We stayed at this HIE in early May for three nights. Our room was a little late in being ready; however, they more than made up for that when we received a very large and newly renovated suite. We did book a suite, but didn't expect what we got for the money. We had three adults in the room, and...

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Helpful?
1Thank disney73
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear disney73, Thank you so much for choosing the Holiday Inn Express Chattanooga Lookout Mountain and for your wonderful feedback on TripAdvisor! We love to hear feedback from our guests! I am pleased to read that you enjoyed our spacious suite, our newly renovated, modern accommodations, and our warm and welcoming staff! It bring us great delight when we are...

southern IN
Reviewed 17 May 2013

We stayed here both on the way down to FL and the trip back. It was very clean, it is newly remodeled, and the staff was extremely nice. In fact, I was really impressed with every staff person we encountered from the front desk to housekeeping to the ladies that were in charge of the breakfast. On our way down...

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Helpful?
Thank m0mt0five
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear m0mt0five, Thank you so much for choosing the newly redesigned Holiday Inn Express Chattanooga Lookout Mountain for you recent travels through the Chattanooga area! I am so glad that you enjoyed your spacious suite, our delicious Express Start hot breakfast, our Priority Club goody bag! I hope that should your travels bring you through the Scenic City in the...

Reviewed 15 May 2013

I have stayed at Holiday Inn Express hotels in other areas for business purposes as they suit my needs perfectly. The rooms & bathrooms are pristine & the moment you enter, it's an "ahhhh" moment. Lovely HDTVs, coffee pot, cups, ice bucket all readily handy. The staff is friendly & accommodating & the daily breakfasts give you what you need...

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Helpful?
Thank Meeewsic
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Meeewsic, Thank you so much for choosing the Holiday Inn Express Chattanooga Lookout Mountain. I am so pleased to read of your positive impressions of our newly renovated hotel! It is our goal to accommodate both the business and leisure traveler and we are glad that we were able to meet your expectations. I hope should your business travels...

Newark, New Jersey
Reviewed 9 May 2013

My family stayed here 1 night on our road-trip back from FL. We chose it because of the Holiday Inn brand and its close proximity to Ruby Falls & Rock City. As for the room itself, it was clean. But the room heater was very loud, affecting sleep quality; wish we could have turned it off but it was still...

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Helpful?
Thank Runster
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Runster, I am glad that you were satisfied with the comfort and cleanliness of your room, as well as the friendliness and helpfulness of our staff. We go above and beyond to ensure that we provide comfort and hospitality. Lookout Mountain is one of the prime tourist areas in Chattanooga because of its picturesque mountain landscape, and close proximity...

Deering, New Hampshire
Reviewed 4 May 2013 via mobile

Nice clean rooms, comfortable beds and pillows, quiet and WOW breakfast was the best continental I have ever had. Hot, fresh and well maintained. Staff was friendly and helpful along with providing us qith toothbrushes and tooth paste :-) Stay here and you'll be happy!

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Helpful?
Thank SamanthaW6
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear SamanthaW6, Thank you so much for choosing the Holiday Inn Express Chattanooga Lookout Mountain for you recent visit to the Chattanooga area, and for providing feedback regarding your stay! We truly value every opportunity that we hear back from our valued guests! I am so pleased that you enjoyed the clean and comfortable newly renovated rooms as well as...

Smyrna, Tennessee
Reviewed 25 April 2013

Iok my Grandaughter to Lookout Mountain for a short Spring Break trip. Not my first trip to Chattanooga, but first time staying at this hotel. First it was within 10 minutes of all the places we visited. Great breakfast and a number of nice places to eat our other meals. The staf was very helpfull when I needed to print...

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Helpful?
Thank Karen E R
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Karen E R, Thank you so very much for your positive review detailing your experience with us at the Holiday Inn Express Chattanooga Lookout Mountain. We are also delighted to read that you would stay with us again if visiting the Chattanooga area. This, in itself, is the ultimate goal. On behalf of our team, we look forward in...

Kansas City, Kansas
Reviewed 19 April 2013

It seemed adequate from the outside. But the housekeeping staff had sticky fingers. Management sided with housekeeping, told me my wedding rings must have fell down the drain. Rather odd considering my rings were on the opposite wall, they must have grown legs and walked across the room and jumped down the sink. Had to fill a police report was...

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Helpful?
Thank Rmccarty
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Rmccarty, A thorough investigation regarding your concerns has been conducted and we have found no evidence that the housekeeping staff was involved in the misplacing of your rings. Our staff's reputation, as indicated by previous reviews, conducts themselves with the utmost professionalism and exceptional customer service so it is very disturbing to think that they were involved in any...

Cold Spring, Kentucky
Reviewed 17 April 2013

I stayed here on my last trip to Chattanooga and returned this year as well. They have made some improvements in the last year that look great. Everyone was very nice and accommadating and the location was great for my three days here. Plus Cracker Barrel is next door so I was in Heaven !!!!!! I will return here on...

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Helpful?
Thank Dale S
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Dale S, Thank you so much for taking time to share feedback regarding your recent stay at the Holiday Inn Express Chattanooga Lookout Mountain. We truly value all feedback from our guests! I am so glad to hear that you had a wonderful stay, and I thank you for your loyalty to our hotel. I hope that we will...

New Jersey
Reviewed 15 April 2013

We stayed here for one evening and our stay couldn't have been better. Quick, efficient check in, spotless rooms, and a fabulous staff. We were told when making the reservation that the hotel was under construction but you would never know! Nice job!!! We would definitely stay here again.

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Thank kdfb75
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear kdfb75, Thank you so much for staying with us at the Holiday Inn Express Chattanooga Lookout Mountain. We are so pleased to hear about your pleasant experience. I will be sure to pass along your great comments to our team. We look forward to having you stay with us again the next time you are in town.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Enjoy Breathtaking Views at Our Hotel in Chattanooga, TN Nestled at the foot of the mountain, our Holiday Inn Express® hotel in Chattanooga, TN - Lookout Mountain is just five minutes from the exciting downtown area. Our location is perfect for travelers who want to be close to attractions while enjoying a peaceful atmosphere. Corporate travelers may utilize our business center, featuring print, fax and copy services. We also offer free wi-fi to make staying in touch easy. While visiting Chattanooga, TN, families enjoy spending the day at the nearby Tennessee Aquarium and then hopping aboard the Southern Belle for a cruise along the Tennessee River. Raccoon Mountain Caverns, Rock City and Ruby Falls all offer great outdoor adventures, too. Guests may want to see the site of a Civil War battle at Point Park, just minutes from our location. Our hotel's friendly and knowledgeable staff works hard to ensure your stay a positive experience. We invite you to enjoy our complimentary Express Start breakfast featuring our signature cinnamon rolls and 100% Arabica bean coffee. Our property also has a heated, indoor pool, so that the kids can go for a swim, as well as a fitness center so you can keep up with your workout routine. ... more   less 

Additional Information about Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain

Address: 3710 Modern Industries Parkway, Chattanooga, TN 37419
Region: United States > Tennessee > Chattanooga
Price Range: RM468 - RM789 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain 2.5*
Number of rooms: 92
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Travelocity and IHG so you can book your Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Chattanooga
Holiday Inn Chattanooga
Hotel Style:
#8 Green Hotel in Chattanooga
#16 Family Hotel in Chattanooga
#29 Business Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not at the terras”
 of 5 bubbles Jopu31, 12 Nov 2016 | Read review
“Close to the highway for easy access”
 of 5 bubbles NOregrets-Traveler, 31 Oct 2016 | Read review
“Pick a room that doesn't face the freeway noise.”
 of 5 bubbles Loves-A-Deal-2-Eat, 22 Oct 2016 | Read review
“3rd floor corner room near the steps, super quiet & 2 windows!”
  • Room with king-size bed (facing the window)
  • Bathroom with convenient shelves
  • Room with king-size bed (facing the door)
 of 5 bubbles DJB2012, 15 Sep 2016 | Read review
“We loved our view of the mountains and top floor room”
 of 5 bubbles 573nant, 3 Sep 2016 | Read review
5 of 5