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Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain

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Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain
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480 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain
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Showing 477: English reviews
northeast
Reviewed 29 March 2013

I like to book hotels ahead of time and read the reviews, but when I'm on the road don't have that luxury. Thank goodness I happened upon this Holiday Inn Express. The staff was friendly and went above and beyond, giving us a quiet room since we'd spent the night before in a hotel that put us right beside the...

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Helpful?
Thank t j
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear t j, Thank you for taking the time to post a review of your recent experience at the Holiday Inn Express Chattanooga Lookout Mountain on TripAdvisor for other potential guests to read. I am very pleased to read your positive comments about your stay and the wonderful service you received by our staff. This truly means the world to...

Reviewed 27 March 2013

The staff made the stay. Renovations are really coming along but the entire staff was amazing. From the front desk, housekeeping, breakfast attendants , everyone we came into contact with was friendly and courteous. Jeremiah at the front desk goes above and beyond. They will be the reason we return.

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Helpful?
Thank EvvFams
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear EvvFams, We are humbled and very thankful by you compliments of our team! We greatly appreciate your business and I am very pleased that you had a wonderful stay. I will be sure to pass on your compliments to Jeremiah! Thank you again for choosing our hotel and the next time your travels bring you to the Scenic City...

Reviewed 26 March 2013

We know that you all were striving for excellence and you achieved it! The cleaning manager and her crew was excellent and always catering to us. The breakfast manager and her crew was always making sure we received plenty of food . Thanks for every thing!

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Helpful?
Thank toby3564
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear toby3564, Thank you for your heartfelt acknowledgement and for complimenting and recognizing that our professional service team goes above and beyond to roll out the red carpet for our guests. This, in itself, is the ultimate goal we are looking for from guests like yourself. Your kind words are appreciated by all of our team and management that works...

Scotch Plains, New Jersey
Reviewed 26 March 2013

Nice newer hotel with indoor pool, exercise room, large free breakfast. Close to all the Lookout Mtn attractions, and the rest of Chattanooga is very close too. Biggest drawback is that it's set on a high hill- need a car to get anywhere or anything - but that's relatively minor.

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Thank DaveT889
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear DaveT889, We are delighted to learn of your positive impressions after your stay with us at the Holiday Inn Express Chattanooga Lookout Mountain. It is very pleasing to read that our efforts to ensure a wonderful stay are so warmly acknowledged. Thank you kindly for your kind words and for taking the time out of your day to post...

Alapaha, Georgia
Reviewed 23 March 2013

I was just there for one night. The hotel was being renovated. Because of this there were workers coming and going. Also after checking a couple of floors, I couldn't find an ice maker that was working. The room was nice and comfortable. Would stay again after the renovations are over.

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Helpful?
Thank jgaskins43
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear jgaskins43, Thank you for choosing the Holiday Inn Express Chattanooga Lookout Mountain for your recent stay and for sharing your experience on TripAdvisor. I am pleased that you enjoyed the convenience of your room, and I happy to know that you will be staying with us once renovations are complete! Please accept my apology for the difficulties and inconvenience...

Odon, IN
Reviewed 23 March 2013 via mobile

Although they are working on remodeling, this is a wonderful hotel! Our room is very nice and they had the best continental breakfast I have had so far! It is conveniently located along I24 and Ruby Falls is maybe 5 minutes away. Highly recommend.

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Thank tsheetz
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear tsheetz, Thank you for your valuable time in posting a review of your experience at the Holiday Inn Express Chattanooga Lookout Mountain! It is such a great feeling to read that you had a great experience during your stay with us. I am so glad that you enjoyed the convenience of the location of our hotel. Our location is...

House Springs, Missouri
Reviewed 21 March 2013

The Hotel is currently undergoing reservations but the Hotel is kept surprisingly clean. The front desk staff is very friendly and helpful. In summary I would recommend this hotel to anyone who wants to stay close to Chattanooga, TN but not downtown.

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Thank Tim H
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Tim H, Thank you for choosing to stay at the Holiday Inn Express Chattanooga Lookout Mountain and for taking the time to post a review of your experience with us on TripAdvisor. I am very pleased to read your positive comments about your stay in spite of our renovation, and the wonderful service you received! It is very pleasing...

Reviewed 20 March 2013

The motel's location provides easy access to Lookout Mountain and downtown Chattanooga. (Park at the Shuttle Park South all day for $3 and take the free shuttle downtown.) The staff went out of their way to make my stay enjoyable. They always had a smile, a friendly word, and information and suggestions about what to see in Chattanooga. The room...

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Helpful?
Thank highmileage05
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear highmileage05, On behalf of all the staff at the Holiday Inn Express Chattanooga Lookout Mountain, thank you! We appreciate the kind feedback and love reading posts like this one. It is positive reinforcement for our team to keep doing what they do best, and that is provide above and beyond customer service. We hope to see you again soon!...

Indianapolis, Indiana
Reviewed 19 March 2013

We were traveling last September when we were lucky enough to find this Holiday Inn Express. The staff were very helpful, especially one young man by the name of Jeremiah, (at least I hope I have his name right)! It was helpful to have a Cracker Barrel within walking distance. Jeremiah gave us a list of popular places to go...

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Thank S_martin62_12
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear S_martin62_12, We are pleased to know we could accommodate you and spouse so comfortably. It is so great that several months after your stay your experience was memorable enough for you to take the time to write such a wonderful review about your stay and our team, specifically Jeremiah! (I will be sure to give him kudos on your...

Park Ridge, Illinois
Reviewed 19 March 2013

WE loved it here , we got to the hotel around 10 pm from driving all day . the staff was very helpful. The room was clean and spacious. With free cable and internet it was a great place to unwind from drinving all day, Not to mention the hot breakfast we enjoyed the next morning. They have a pancake...

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Helpful?
Thank YaniraEulogia
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear YaniraEulogia, Thank you for taking the time to provide us with your feedback regarding your stay at the Holiday Inn Chattanooga Lookout Mountain! It was our pleasure to provide you the comfort you deserve after a long day on the road. We greatly appreciate your business and I am very pleased that you had a wonderful stay. Should your...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy Breathtaking Views at Our Hotel in Chattanooga, TN Nestled at the foot of the mountain, our Holiday Inn Express® hotel in Chattanooga, TN - Lookout Mountain is just five minutes from the exciting downtown area. Our location is perfect for travelers who want to be close to attractions while enjoying a peaceful atmosphere. Corporate travelers may utilize our business center, featuring print, fax and copy services. We also offer free wi-fi to make staying in touch easy. While visiting Chattanooga, TN, families enjoy spending the day at the nearby Tennessee Aquarium and then hopping aboard the Southern Belle for a cruise along the Tennessee River. Raccoon Mountain Caverns, Rock City and Ruby Falls all offer great outdoor adventures, too. Guests may want to see the site of a Civil War battle at Point Park, just minutes from our location. Our hotel's friendly and knowledgeable staff works hard to ensure your stay a positive experience. We invite you to enjoy our complimentary Express Start breakfast featuring our signature cinnamon rolls and 100% Arabica bean coffee. Our property also has a heated, indoor pool, so that the kids can go for a swim, as well as a fitness center so you can keep up with your workout routine. ... more   less 

Additional Information about Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain

Address: 3710 Modern Industries Pkwy, Chattanooga, TN 37419-2380
Region: United States > Tennessee > Chattanooga
Price Range: RM461 - RM643 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Holiday Inn Express Chattanooga
Holiday Inn Chattanooga
Hotel Style:
#8 Green Hotel in Chattanooga
#16 Family Hotel in Chattanooga
#29 Business Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain staff and other travellers.
1 question
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Questions? Get answers from Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not at the terras”
 of 5 bubbles 998JohnP998, 12 Nov 2016 | Read review
“Close to the highway for easy access”
 of 5 bubbles NOregrets-Traveler, 31 Oct 2016 | Read review
“Pick a room that doesn't face the freeway noise.”
 of 5 bubbles Loves-A-Deal-2-Eat, 22 Oct 2016 | Read review
“3rd floor corner room near the steps, super quiet & 2 windows!”
  • Room with king-size bed (facing the door)
  • Room with king-size bed (facing the window)
  • Bathroom with convenient shelves
 of 5 bubbles DJB2012, 15 Sep 2016 | Read review
“We loved our view of the mountains and top floor room”
 of 5 bubbles 573nant, 3 Sep 2016 | Read review
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