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Hilton Garden Inn Chattanooga Downtown

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Hilton Garden Inn Chattanooga Downtown
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755 Reviews from our TripAdvisor Community

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Showing 751: English reviews
Start your review of Hilton Garden Inn Chattanooga Downtown
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Nashville, Tennessee
Reviewed 1 week ago

great hilton garden inn- downtown - so convenient to walk to restaurants bars and other attractions. Lovely outdoor seating area with small gas fireplace. parking can be a challenge and they charge for it- pretty usually for downtown.

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Helpful?
Thank newlifechapters
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. Was nice to read that you were able to enjoy the patio area during your visit. Please know that the exterior patio/entrance refinishing project has been completed. Look forward to seeing you on your next visit to Chattanooga! -Andrea

HOTEL’S FAVOURITE REVIEW
Reviewed 8 August 2016

My wife and I wanted a little get-a-way for our anniversary close to home so we decided on Chattanooga, just 2 hours away. We were treated wonderful from the moment we arrived right up to the last minute when we left. Our room faced the AT&T Ballpark and we were able to watch the postgame fireworks at 10:20 the first...

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Helpful?
1Thank Brian R
About Hotel's Favourite Review
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, WOW! Thank you so much for posting your comments regarding your recent stay. Your descriptive of your time in Chattanooga and the property read like a travel writer. So glad you enjoyed your time at the hotel & in the city. Look forward to seeing you on your next visit. -Andrea

Johns Creek, Georgia
Reviewed 2 weeks ago

Parking was extremely frustrating. You have to wait to pull up to the door to go in and get a parking voucher to use in a deck owned by a competitor. Once parked, we didn't dare to move our cars. We walked to great restaurants in a very pedestrian friendly city.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank GR1SS
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for comments regarding your recent stay. Please accept our apologies regarding the parking situation you experienced. Unfortunately, during the summer season and weekend events the parking lot becomes in high demand due to the fact that it is a public parking lot everyday from 6a-6p. After these hours, the lot is for hotel guests only. Hope...

Chattanooga, Tennessee
Reviewed 2 weeks ago

The door was difficult to open, I suspect the frame is warping or the door itsself is slightly misshapen. The jacuzzi had dirt and hair along the sides, had to clean it my self before use. The on/off button was stuck all the way in. The shower tile looked old and stained.The room, as a whole, just felt shabby. Paint...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank James G
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. We apologize that your recent experience at the property did not meet your expectations. Please know that this is not what we strive for on a daily basis with our guests. Also, due to challenges that you experienced, $100 has been rebated. If your travels bring you back to...

Longmont, United States
Reviewed 2 weeks ago

Staff treats you like family, and are willing to do what it takes to make your stay very pleasant! I ask for milk in the evening for a breakfast drink in the morning, and they are happy to get two cartons for me. At breakfast, they will make a custom order, or you have the buffet to choose from. I...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 360julieah
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. So glad that the property and team exceeded your expectations--this is our goal every day! Look forward to seeing you on your next visit to Chattanooga! -Andrea

Reviewed 2 weeks ago via mobile

We had adjoining rooms for my wife and 3 kids. We arrive at 4:15 for a 4:00 check-in only to be told our rooms aren't ready. Amy from the front desk tells me to wait as she's going to check on the rooms. After 15 minutes, she never returns. The other lady looks in the computer to tell us both...

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Helpful?
1Thank Cdemrow
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. We apologize for the experience that you incurred during your visit. Please know that this is not acceptable operations by our team. Unfortunately, due to the hotel being sold-out, there were limited rooms that your family could be relocated to and there was no connecting room availability. Also, the...

Reviewed 3 weeks ago

We had a great time on this trip. We wanted a weekend break for my daughter and her friend. We visited Rock City, Ruby Falls, the Incline, High Point, took in an IMAX movie. We also shopped at Hamilton Place mall and ate at Big River and Lupi's Pizza. We were glad to be able to walk to most of...

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Helpful?
Thank Andrea T
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. WOW! Your family was able to enjoy so much of what our city has to offer! So glad you enjoyed your time at the hotel and Chattanooga. Look forward to seeing you on your next visit! -Andrea

Alabama
Reviewed 3 weeks ago

This hotel is located within walking distance to all of downtown Chattanooga's charm. It is across the street from the CARTA, which will take you to other districts. The hotel was clean, modern, and very comfortable. I slept like a baby. The staff was very friendly. I will stay here again on my next trip.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank debrad343
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. So glad to know that you enjoyed your time not only at the hotel but also all that the downtown area has to offer. Look forward to seeing you on your next visit to Chattanooga! -Andrea

Nicholson, Georgia
Reviewed 4 weeks ago

Great weekend starts at a great location. In walking distance of everything we wanted! We are lite sleepers so A/C was a little loud but other than that everything was excellent. Looking forward to going back and we will stay here again. Parking wasn't an issue but it was mid March. Not real crowded.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank russellsI1977MY
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. So glad that you enjoyed your time on property and that the staff met your expectations. Look forward to seeing you on your next visit to Chattanooga! -Andrea

Deatsville, Alabama
Reviewed 4 weeks ago

If you say you can provide things like a pull out bed, then provide it. We would have stayed somewhere else if we knew we would all be crammed into one bed. We were told a pullout bed would be given to us for 10 extra dollars .. guess what they were out??? Hotel was great location though, wouldn't recommend...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 790damienj
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. Please accept our apologizes for the miscommunication regarding availability of roll-away beds. Unfortunately, during high occupancy weekends, we may not be able to honor all requests for roll-away beds. Also, please know that there is no additional charge if a roll-away bed is delivered to your room. If you...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Chattanooga, Tennessee hotel is conveniently located on the city's state-of-the-art complimentary electric shuttle route; take a ride from the riverfront to the Chattanooga Choo Choo and Warehouse Row for some afternoon shopping.Deluxe accommodations, friendly service and a relaxed southern atmosphere await guests at our Hilton Garden Inn hotel in Chattanooga. Certain to please the busy executive or leisure Tennessee traveler are the Hilton Garden Inn's array of special amenities including complimentary high-speed Wi-Fi Internet access, in-room hospitality center with a microwave, refrigerator and coffee maker, dual-line phones with voicemail and data ports, large work desk, ergonomic chairs, and complimentary HBO(R). Hotel guests can also enjoy a complimentary USA Today(R) each weekday morning, our indoor swimming pool and whirlpool, fitness center with state-of-the-art equipment, our premiere fitness center and a 24-hour complimentary business center with secure remote PrinterOn(R) printing. ... more   less 

Additional Information about Hilton Garden Inn Chattanooga Downtown

Address: 311 Chestnut St, Chattanooga, TN 37402-4902
Region: United States > Tennessee > Chattanooga
Price Range: RM726 - RM1,259 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chattanooga Downtown 3*
Number of rooms: 94
Reservation Options:
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Also Known As:
Hilton Garden Inn Chattanooga Downtown Hotel Chattanooga
Chattanooga Hilton Garden Inn
Hilton Chattanooga
Hotel Style:
#5 Business Hotel in Chattanooga
#7 Romantic Hotel in Chattanooga
#7 Green Hotel in Chattanooga
#11 Family Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Chattanooga Downtown staff and other travellers.
8 questions
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Louisville, Tennessee
1 month ago
CINCINNATI, OHIO
4 months ago
over a year ago
Naples, Florida

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Questions? Get answers from Hilton Garden Inn Chattanooga Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would request a room on the top floor and away from the elevator.”
MEGANS271, 21 Mar 2017 | Read review
“Rooms that face the front and are away from the elevator are quieter.”
Y5975CIbarbarag, 16 Jan 2017 | Read review
“Upper rooms have better view of city.”
587artr, 31 Dec 2016 | Read review
“Rooms on the top floor are a little louder when the rooftop air conditioner is running”
Eiregirl, 2 Dec 2016 | Read review
“They are doing night construction on the hillside above the hotel facing the baseball stadium.”
donfanone, 26 Oct 2016 | Read review
5 of 5