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Hilton Garden Inn Chattanooga Downtown

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Hilton Garden Inn Chattanooga Downtown
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700 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Chattanooga Downtown
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Showing 696: English reviews
Nashville, Tennessee
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 October 2016 via mobile

The property is located downtown, right in the middle of the Chattanooga fun. Parking is behind the property and you can walk to most places. The hotel is clean and updated. The staff is extremely nice and helpful.

Helpful?
Thank Kacy T
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. So nice to read that the staff and accommodations met your expectation during your time on property. The entire team strives to ensure each & every guest has a memorable experience. Looking forward to seeing you on your next visit to Chattanooga! -Andrea More 

Dunedin, Florida
Level Contributor
104 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 27 October 2016

Stayed here for one night. It's right next to the ballfields and close to the aquarium and everything else at that end of town. Front desk staff was helpful when I asked for advice and let me know that I could park in the lot until midnight.

Helpful?
Thank donfanone
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. So glad to know that you enjoyed your time at the hotel and that the team met your expectations. Looking forward to seeing you on your next visit to Chattanooga! -Andrea More 

Atlanta, United States
1 review
Reviewed 23 October 2016

Very convenient to aquarium, kids museum, restaurants, shops. Could walk to everything. My granddaughter loved the pool and we all enjoyed the breakfast buffet. Excellent staff, efficient and very friendly. Great experience. Would eagerly go back there again.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Donald M
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. So glad to know that the entire family enjoyed their visit not only to the hotel but also to the city. And, that the team met your expectations during your time on property. Looking forward to seeing you on your next visit to Chattanooga! -Andrea More 

Chicago, United States
1 review
Reviewed 21 October 2016

Fraudulent overcharges for parking. Beware and review your receipt. Charges posted for parking even when you don't park here. Review your receipt and check for parking, it is added as a default, and you have to ask the desk to remove the charges after the stay.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Terry S
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. Please accept our apologizes for the parking charged that occurred during your visit. Please know that this was a miscommunication by our staff due to a separate reservation that was made after your initial 1-night stay at the property. Also, please know that the circumstances that surrounded your particular... More 

Cartersville, Georgia
Level Contributor
5 reviews
Reviewed 18 October 2016

Staff was professional and courteous. The room was clean and well arranged. Internet worked. The hotel was in an excellent location. Parking was convenient. The breakfast was good. Water, tea and cookies were available in the lobby.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank charles s
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. So glad to know that you enjoyed your visit and that it met your expectations. Look forward to seeing you on your next visit to Chattanooga! -Andrea More 

Milwaukee, Wisconsin
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 October 2016

No guaranteed parking, yet they charge $8.00 per night to park. Parking lot space is rented from another company and shared with a children's museum next door. Waited long to get our room even though we had a reservation. We did arrive early (3PM) and check in time was 4PM. We were told to come back in 45 minutes, which... More 

Helpful?
Thank Jingles2005
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. Please accept our apologizes for the challenges that occurred during your visit. In response to your comments, please know that the parking lot that is used by the hotel is a public parking lot and is not owned by our property. From 6p until 6a, daily, the parking lot... More 

Lexington TN
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 October 2016

No luggage carts; no parking near hotel-shared lot with business next door; staff a bit indifferent & not particularly helpful; need updating. I would probably look for other accommodations if this comes up again.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Cahollis
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. Please accept our apologizes for the challenges that occurred during your visit. Please know that the parking lot that is used by the hotel is a public parking lot & is not owned by our property. From 6p until 6a, daily, the parking lot is maintained by the hotel,... More 

Nashville, United States
2 reviews
Reviewed 12 October 2016

If the Hampton Inn up the street is booked, this is a good back up. The building is a bit older than nearby hotels but it is clean and feels contemporary. The staff is polite and helpful. Easy to walk around downtown attractions.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Sean M
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. It was nice to read that you enjoyed your time on property and that the staff met your expectations. Hope to see you on your next visit to Chattanooga! -Andrea More 

Dalton, Georgia
Level Contributor
5 reviews
Reviewed 12 October 2016

We booked this hotel to celebrate our wedding anniversary. The room was very spacious and comfortable. There was some interstate noise, but it did not interfere with our sleep when we went to bed. The hotel staff were very welcoming and friendly. They also gave us the type of room that we requested when we made our reservation.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank MissySack
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. So glad to know that everything went well during your visit and that the team met your expectations. Hope to see you next year as you celebrate your next anniversary! -Andrea More 

Anderson, South Carolina
1 review
Reviewed 11 October 2016

We stayed here many years ago and then again this past week. It was wonderful. The bed was a little too firm for us, but we still slept fine. We love Chattanooga and how centrally located this hotel is. We will be back.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank noelm334
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. So glad to read that you enjoyed your visit back to Chattanooga! Also, that the hotel & staff met your expectations. Look forward to seeing you on your next visit! -Andrea More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Chattanooga, Tennessee hotel is conveniently located on the city's state-of-the-art complimentary electric shuttle route; take a ride from the riverfront to the Chattanooga Choo Choo and Warehouse Row for some afternoon shopping.Deluxe accommodations, friendly service and a relaxed southern atmosphere await guests at our Hilton Garden Inn hotel in Chattanooga. Certain to please the busy executive or leisure Tennessee traveler are the Hilton Garden Inn's array of special amenities including complimentary high-speed Wi-Fi Internet access, in-room hospitality center with a microwave, refrigerator and coffee maker, dual-line phones with voicemail and data ports, large work desk, ergonomic chairs, and complimentary HBO(R). Hotel guests can also enjoy a complimentary USA Today(R) each weekday morning, our indoor swimming pool and whirlpool, fitness center with state-of-the-art equipment, our premiere fitness center and a 24-hour complimentary business center with secure remote PrinterOn(R) printing. ... more   less 

Additional Information about Hilton Garden Inn Chattanooga Downtown

Address: 311 Chestnut St, Chattanooga, TN 37402
Region: United States > Tennessee > Chattanooga
Price Range: RM612 - RM1,135 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chattanooga Downtown 3*
Number of rooms: 94
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Orbitz, Priceline, Hotels.com, Travelocity and Odigeo so you can book your Hilton Garden Inn Chattanooga Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Chattanooga Downtown Hotel Chattanooga
Chattanooga Hilton Garden Inn
Hilton Chattanooga
Hotel Style:
#5 Business Hotel in Chattanooga
#7 Romantic Hotel in Chattanooga
#7 Green Hotel in Chattanooga
#11 Family Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Chattanooga Downtown staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Chattanooga Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They are doing night construction on the hillside above the hotel facing the baseball stadium.”
 of 5 bubbles donfanone, 26 Oct 2016 | Read review
“Balcony suite are nice to sit outside and have a drink”
 of 5 bubbles MissyG287, 19 Sep 2016 | Read review
“Use Hilton HHonors”
 of 5 bubbles K7614FJjohns, 16 Aug 2016 | Read review
“Parking is an additional $8 per night”
 of 5 bubbles E6505URbrianr, 7 Aug 2016 | Read review
“The backside rooms of hotel have a view of baseball stadium and front have view of buildings.”
 of 5 bubbles tammyb448, 16 Jul 2016 | Read review
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