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Hilton Garden Inn Chattanooga Downtown

Booking.comUS$159*
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Certificate of Excellence
GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hilton Garden Inn Chattanooga Downtown
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766 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Chattanooga Downtown
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Showing 762: English reviews
Athens, Alabama
Reviewed 3 May 2016

Stayed for a couple of nights with wife and 9 month old daughter. A little bit loud outside of the hotel room especially since the Lookouts were playing right up the hill. The junior suite was enough room to have the pack-n-play separate from the main bedroom but the price was a bit steep for especially for middle of the...

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Helpful?
Thank evanpe
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for taking the time to post your comments regarding your recent stay. Glad you enjoyed your visit to the property & the city. Upon your return visit, please call me directly regarding the best available rate--possibility, based upon occupancy levels, a better rate can be offered. Enjoy your Day! -Andrea

Atlanta, Georgia
Reviewed 1 May 2016

My first room flooded because of the AC while I was out at dinner. When I returned to my very wet room, I packed all my belongings back up and went to the front desk to request a dry room. I was provided a new room promptly. However, I would expect an upgrade for my troubles as other hotels have...

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Thank zf1911
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for sharing your comments regarding your recent stay. Unfortunately, due to the high level of occupancy, there were no upgrades available on Saturday evening. We do apologize for the inconvenience that occurred with the PTAC unit "freezing" & then leaking in your first guest room. And, so glad to learn that the staff did provide you...

Winterville, North Carolina
Reviewed 25 April 2016

No surprises found here. The staff was great, friendly, helpful. James was great at remembering what I liked at the bar. Jordan was awesome at helping everyone. I would stay here again if we are ever back in Chattanooga. The only thing I wasn't thrilled with and why I didn't give 5 stars, is the outrageous price of breakfast: $10.99...

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Helpful?
Thank Patti K
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you so much for sharing your comments regarding your recent stay. Was nice to read that not only James exceeded your expectations but also the entire staff. Look forward to seeing you on your next visit to Chattanooga! Enjoy your day! -Andrea

Johnson City, Tennessee
Reviewed 21 April 2016

This was a nice hotel with friendly staff. We enjoyed our stay as a large group. It is located right in the middle of downtown. It's within walking distance of many downtown attractions and restaurants. This hotel is beautiful. Clean, average-sized rooms. The pool was also great. However, this was a pretty expensive hotel. There was no breakfast either, which...

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Thank USAtemples
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. It was nice to read that you enjoyed your time not only at the hotel but also in the city. And, was great to read that the staff met your expectations. Look forward to seeing you on your next visit to Chattanooga. Enjoy your day! -Andrea

Nashville, Tennessee
Reviewed 18 April 2016 via mobile

This is probably our 5th stay in this specific Hotel and as always we had a great time. It is convenient to everything. Great room, great breakfast, great customer shove. Special thanks to the manager Jordan T who made our stay even more enjoyable.

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Thank BWWM
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for taking the time to post your comments regarding your recent stay. So glad to read that you are still enjoying each & every visit to the property. And, the staff is ensuring you have a memorable experience. We look forward to seeing you on your next visit to Chattanooga! -Andrea

Knoxville
Reviewed 17 April 2016

The staff was beyond friendly and helpful. We had a wonderful experience. The room was clean and comfortable. The location was perfect. It is beside the children's discovery museum and only a block from the aquarium and IMAX theatre. I would stay here again and I would recommend this property to anyone.

Review collected in partnership with Hilton Garden Inn
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Thank whitneym137
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. Was great to read that the staff exceeded your expectations and all aspects of your stay was great. Look forward to seeing you on your next visit to Chattanooga! -Andrea

Reviewed 6 April 2016

This is probably the nicest HGI I've stayed in. The property is very clean and located in a convenient area. My group walked to dinner the evening we stayed, the aquarium the next morning, and Coolidge Park across the river that afternoon. Our kids enjoyed the pool though it's a little smaller than you might expect. I thought that was...

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Thank WGCx2
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. Was great to read that you enjoyed your visit to Chattanooga & to the property. So glad that we exceeded your expectations. Look forward to seeing you on your next visit to Chattanooga! -Andrea

Murfreesboro, United States
Reviewed 1 April 2016

The hotel is close to downtown - very convenient. Staff is very professional. Pool had way too many chemicals. Mini Fridge on setting as we arrived froze drinks solid. Air conditioner was very noisy. Check-in and check-out was easy. Staff was helpful with both.

Review collected in partnership with Hilton Garden Inn
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Thank Craig J
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. Please know that the issues that you mentioned have been addressed in your guest room and in the pool area. Unfortunately, we did have an exhaust fan become inoperable in the swimming area which has been corrected. Look forward to seeing you on your next visit to Chattanooga! -Andrea

Lafayette, IN, United States
Reviewed 28 March 2016

The mattress was hard. The pillows were very flat. No neck support so I woke up with a headache and still neck. Got kicked off the wireless a couple of time and had to keep logging into it. No bathroom fan so fogged up mirror was annoying. Stay was otherwise fine.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank James M
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. I apologize for the challenges that you incurred while at the property. Please know that every effort is made to ensure that guest is comfortable and has a great experience. If your travels bring you back to the Chattanooga area, please call me directly to ensure your needs are...

Atlanta, United States
Reviewed 27 March 2016

Courteous staff, great service, clean room, great selection of TV channels, reasonable rate, great restaurants and attractions within walking distance. Hard to think of how the experience could be better!

Review collected in partnership with Hilton Garden Inn
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Thank David S
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, WOW! Thank you for the kind remarks regarding your recent stay. We are so glad that you enjoyed your time at the property & look forward to seeing you again in the future. Enjoy your day! -Andrea

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Chattanooga, Tennessee hotel is conveniently located on the city's state-of-the-art complimentary electric shuttle route; take a ride from the riverfront to the Chattanooga Choo Choo and Warehouse Row for some afternoon shopping.Deluxe accommodations, friendly service and a relaxed southern atmosphere await guests at our Hilton Garden Inn hotel in Chattanooga. Certain to please the busy executive or leisure Tennessee traveler are the Hilton Garden Inn's array of special amenities including complimentary high-speed Wi-Fi Internet access, in-room hospitality center with a microwave, refrigerator and coffee maker, dual-line phones with voicemail and data ports, large work desk, ergonomic chairs, and complimentary HBO(R). Hotel guests can also enjoy a complimentary USA Today(R) each weekday morning, our indoor swimming pool and whirlpool, fitness center with state-of-the-art equipment, our premiere fitness center and a 24-hour complimentary business center with secure remote PrinterOn(R) printing. ... more   less 

Additional Information about Hilton Garden Inn Chattanooga Downtown

Address: 311 Chestnut St, Chattanooga, TN 37402-4902
Region: United States > Tennessee > Chattanooga
Price Range: RM709 - RM1,213 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chattanooga Downtown 3*
Number of rooms: 94
Reservation Options:
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Also Known As:
Hilton Garden Inn Chattanooga Downtown Hotel Chattanooga
Chattanooga Hilton Garden Inn
Hilton Chattanooga
Hotel Style:
#5 Business Hotel in Chattanooga
#7 Romantic Hotel in Chattanooga
#7 Green Hotel in Chattanooga
#11 Family Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Chattanooga Downtown staff and other travellers.
8 questions
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Louisville, Tennessee
2 months ago
CINCINNATI, OHIO
6 months ago
over a year ago
Naples, Florida

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Questions? Get answers from Hilton Garden Inn Chattanooga Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would request a room on the top floor and away from the elevator.”
MEGANS271, 21 Mar 2017 | Read review
“Rooms that face the front and are away from the elevator are quieter.”
Y5975CIbarbarag, 16 Jan 2017 | Read review
“Upper rooms have better view of city.”
587artr, 31 Dec 2016 | Read review
“Rooms on the top floor are a little louder when the rooftop air conditioner is running”
Eiregirl, 2 Dec 2016 | Read review
“They are doing night construction on the hillside above the hotel facing the baseball stadium.”
donfanone, 26 Oct 2016 | Read review
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Prices are for 1 room, 2 adults
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