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BEST WESTERN PLUS Arbour Inn & Suites

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BEST WESTERN PLUS Arbour Inn & Suites
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542 Reviews from our TripAdvisor Community

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Showing 536: English reviews
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Atlanta, Georgia
Reviewed yesterday NEWvia mobile

I didn't have high expectations but stayed here because the group we were with had reserved a block a rooms so we went with it. The hotel is gross. It's just a low budget hotel charging the price of a nicer hotel trying to compete with Fairfield Inns and Hilton Gardens. The room was big and had a lot of...

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Helpful?
Thank COgirlinGA
Chattanooga, Tennessee
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

Before I started trucking, I spent 15 years in this industry with another chain so I'm very hard to impress. Mary checked me in on Sunday 3/12/17 and was completely delightful. She called me by name each time we passed one another. Then on Monday I got to meet the charming Tavia on 2nd shift. She was so outgoing. Conversation...

Review collected in partnership with Best Western
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Helpful?
Thank TruckerClayton
About Hotel's Favourite Review
Alicia L, Guest Relations Manager at BEST WESTERN PLUS Arbour Inn & Suites, responded to this review

Dear TruckerClayton. Thank you so much for taking the time to review our hotel. We truly appreciate your input. Wow! I am so glad to hear that you enjoyed your recent stay with us. We always strive to go above and beyond the expectations of our guests, so hearing great feedback helps to keep us on the right track. We...

Camillus, New York
Reviewed 2 days ago NEW

We have stayed at this Best Western a few times and it is always clean and quiet. Mary at the front desk makes everyone feel very welcome. The beds are always comfortable and we always feel relaxed here. Great place to stay.

Review collected in partnership with Best Western
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Helpful?
Thank hello2665
Whitefish Bay
Reviewed 2 days ago NEW

Best Western should be ashamed of this place. OK, it was clean. But the most basic things were missing. For example: no waste basket in the bathroom, no luggage rack. And it's an unfriendly place, giving no BW loyalty points for rooms booked through a third-party, such as Expedia. Where is it written that loyalty is not loyalty if the...

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Helpful?
Thank Jim53217
Dallas
Reviewed 4 days ago NEW

We found the beds at the hotel to be comfortable and the room was quiet, offering a good nights sleep. Though recently renovated, the furniture arrangement was poor. No desk or mirror except in the bathroom. The most important issue is the bathtub/shower. The tub is very curved at the bottom and very slippery. Breakfast was good.

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Helpful?
Thank retired42
Alicia L, Guest Relations Manager at BEST WESTERN PLUS Arbour Inn & Suites, responded to this review

Dear retired42, Thank you so much for taking time out of your day to write a candid review of our hotel! We truly appreciate your input. I am very pleased to read that you found our beds to be comfortable and our rooms to be quiet. I will be sure to discuss your comments regarding our room layout with our...

Houston, Texas
Reviewed 6 days ago NEW

Great stay. convenient to a lot of good restaurants and mall. Staff was extremely helpful and very pleasant. highly recommended if you are in the area. I really enjoyed my stay, I'm glad my conference was here the hotel was very accommodating

Review collected in partnership with Best Western
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Helpful?
Thank Adrienne A
Alicia L, Guest Relations Manager at BEST WESTERN PLUS Arbour Inn & Suites, responded to this review

Dear Adrienne A, Thank you so much for taking the time to leave a positive review of our hotel! We truly appreciate your input. I am very pleased to read that you had a great stay with us! I will be sure to pass along your kind comments to our Front Desk team. We hope to see you again soon...

Reviewed 1 week ago via mobile

Booked this through a third party name your price for a great price but boy were we disappointed. Allergies flared up the minute we walked in. Couldn't figure out why at first glance but after looking at the ac vents it became clear. Shortly after checking in we found bugs in our beds. Yes both double beds had bugs. The...

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Helpful?
Thank Aubrey T
Alicia L, Guest Relations Manager at BEST WESTERN PLUS Arbour Inn & Suites, responded to this review

Dear Aubrey T, Thank you so much for your candid review of our hotel. We truly appreciate your input. Please accept our sincerest apologies regarding the issues you experienced during your recent stay with us. That is not the normal state of our rooms and clearly we dropped the ball. Rest assured I will be discussing your comments with our...

Kansas City, Missouri
Reviewed 1 week ago

First, to Best Western Hotels World-Wide Management (Corp): Just to make sure we are using the same language, does the word "Plus" mean the same to you as it does to me and perhaps many other travelers as well? To me, it means simply better, in any number of those expressions-- fresher, cleaner, newer, a little more innovative or original,...

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Helpful?
Thank william m
Alicia L, Guest Relations Manager at BEST WESTERN PLUS Arbour Inn & Suites, responded to this review

Dear William M. Thank you so much for taking the time to review our hotel. We truly appreciate your input. Please accept our sincerest apologies regarding the issues that you experienced during your recent stay with us. Rest assured that I will be discussing your comments with our team in order to improve our service for future guests. We hope...

Winnipeg, Canada
Reviewed 2 weeks ago

Lots of room with a bedroom, a big comfy bed and a TV plus attached room with another TV, chair, loveseat and computer desk. Friendly reception. ok breakfast, wish they had hot oatmeal instead of packets and wish they had bananas! Look for walk-in coupon on hotel coupons.com or at rest areas for better price $69.99

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Helpful?
Thank rocky1895
Alicia L, Guest Relations Manager at BEST WESTERN PLUS Arbour Inn & Suites, responded to this review

Dear rocky1895, Wow! Thank you so much for leaving a five star review of our hotel! We truly appreciate your input. I am very pleased the read that you enjoyed your recent stay with us. I also love how comfy our beds are! We hope to see you again soon the next time you visit the Chattanooga area. Sincerely, James...

Chicago, Illinois
Reviewed 3 weeks ago via mobile

We stayed here as a half way point on our way to Disney. We were exhausted after a long drive and found the lobby to be welcoming, despite a long check in process. The first room we entered was in the back half of the building and had a terrible odor. The gentlemen at the front desk was super helpful...

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1Thank C M
Alicia L, Guest Relations Manager at BEST WESTERN PLUS Arbour Inn & Suites, responded to this review

Dear C M, Thank you for your candid review of our hotel. We truly appreciate your feedback. I am extremely sorry to hear that you encountered some issues in regards to your recent stay with us. We always strive to go above and beyond the expectations of our guests, and we clearly dropped the ball. Please accept our sincerest apologies....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Welcome to the Best Western Plus, Arbour Inn & Suites, the newest Best Western Plus in the Chattanooga area! Relax in our oversized guest rooms or spacious 2-room suites. Easy interstate access and you are just minutes from all of the attractions Chattanooga has to offer. Start the day with our hot breakfast buffet, relax by the outdoor pool, or stay productive using our free wireless internet or 24-hour business center. ... more   less 

Additional Information about BEST WESTERN PLUS Arbour Inn & Suites

Address: 6710 Ringgold Road, Chattanooga, TN 37412
Region: United States > Tennessee > Chattanooga
Price Range: RM337 - RM678 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Arbour Inn & Suites 2.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Comfort Hotel Chattanooga
Comfort Inn Chattanooga
Chattanooga Comfort Inn
Hotel Style:
#8 Best Value Hotel in Chattanooga
#10 Business Hotel in Chattanooga
#18 Romantic Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Arbour Inn & Suites staff and other travellers.
3 questions
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Questions? Get answers from BEST WESTERN PLUS Arbour Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in other hotels are preferred”
 of 5 bubbles Jim53217, 24 Mar 2017 | Read review
“The only downside to this hotel is that parking is a bit of a walk, but you can pull up to the hotel to unload.”
 of 5 bubbles ArlaFP, 5 Jan 2017 | Read review
“Ask for a garden view.”
 of 5 bubbles 69samn, 26 Sep 2016 | Read review
“Don't select a bottom room going out to the pool area”
 of 5 bubbles OhioKathy1566, 21 Aug 2016 | Read review
“I had rm 209 suite and it was nice and quiet.”
 of 5 bubbles VET1849020, 20 Aug 2016 | Read review
5 of 5