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The Chattanoogan

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The Chattanoogan
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1,192 Reviews from our TripAdvisor Community

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Showing 1,182: English reviews
Atlanta, Georgia
Reviewed 3 January 2016

Well, The Chattanoogan is rated as the only 4 Star hotel in Chattanooga, and it is certainly one of the best, but it is beginning to age and getting a little rough around the edges. That said, the rooms are in very good condition and the personnel are very friendly! However - please be warned - the bar has live...

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Helpful?
Thank JAGCGA
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for taking the time to write a review and your helpful feedback. We are disappointed to read that your recent stay did not impress you in every way, please accept our sincere apologies for any inconveniences you experienced during your visit. Again, thank you for taking the time to provide your thoughts, we do hope you’ll consider a...

Trussville, Alabama
Reviewed 3 January 2016 via mobile

Our 2 night stay was wonderful. The customer service here is outstanding. We enjoyed the drinks at the Foundry and we were in walking distance to most places we wanted to go. The breakfast buffet at the Broad Street Grille was good too. I would definately recommend this place and would stay here again.

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Helpful?
Thank TFulford
TomCupo1, General Manager at The Chattanoogan, responded to this review

To read that you completely enjoyed your visit to The Chattanoogan Hotel from the moment you arrived in town to when you departed means a great deal to us! It is great to hear that you were able to enjoy the hotel's amenities as well as our location. We’re delighted our staff provided outstanding customer service, thank you for your...

Nashville, Tennessee
Reviewed 2 January 2016

We love this hotel and have such fond memories, that we just keep going back. It's tucked away behind trees and has a secluded feel even though it's in a city. The hotel lobby is exceptional and the staff is always friendly and very helpful. The rooms are beautiful and beds are very comfortable. We love the hotel bar, and...

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Helpful?
Thank U7111RRjeffreyb
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you for sharing about your stay at The Chattanoogan Hotel, we’re so glad you continue to find our location convenient and amenities pleasing. We appreciate the kind words about the staff and The Foundry bar and the weekend entertainment. My team truly cares about helping create a memorable time here in Chattanooga. We look forward to seeing you again...

Athens, Georgia
Reviewed 1 January 2016

I would like to start by saying that your staff were incredibly friendly. Everyone greeted us with a smile and a word of welcome. The facility was not the level I expected for the price and star rating. While not a disaster of a trip, I was expecting more from the facility. 1. I could hear people talking and closing...

Review collected in partnership with this hotel
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Helpful?
Thank F1469AYannc
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you for providing such detailed feedback from your recent visit. We were disappointed to read about the numerous issues and extend our sincerest apologies for the inconvenience and frustrations you encountered. Your comments have been shared with our entire team to make certain that our staff is committed to delivering top-notch service to our valued guests, which has always...

Ft Myers, FL
Reviewed 1 January 2016

We had had a very long trip in rain and traffic and the lobby was so welcoming! Then the lovely lady at the front desk was so helpful and even upgraded us to a deluxe room. The furnishing were beautiful and very comfortable. They saw us carrying in our own pillows and someone appeared at our door with two more...

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Helpful?
Thank mpt33905
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for taking the time to write a review. Thank you for the great review and for providing details from your recent visit. We’re thankful that you shared your appreciation for our facilities and the friendliness of our staff. We were thrilled to be a place where you could relax and enjoy yourself. We hope your travels bring you...

Conyers, Georgia
Reviewed 29 December 2015

Great hotel away from the hustle and bustle of the downtown area. Staff and hotel is always a refreshing getaway for me and my family. Rooms are quality and since we've been going up, (6 years now), rooms are being renovated. Great for a couple or the family!

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Helpful?
Thank trentn3
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your loyalty and taking the time to write your review. It's nice to know that we continue to provide you with great customer service and a clean comfortable stay. Thank you, for noticing that updated rooms. We are continually updating and changing throughout the hotel to provided the best to our guest. We look forward to your...

Reviewed 28 December 2015

Incredible customer service from entire staff & they handle issues promptly. I arrived several hours early but was still able to check in without any problems. Nice rooms and great food choices from hotel eating establishments. Convenient to just about everything downtown as well as just off the expressway. This will be my go to location in Chattanooga for sure.

Review collected in partnership with this hotel
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Helpful?
Thank HeatherS080105
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for taking the time to review our hotel. We know that you have many options and we appreciate that you chose our hotel. To know that your expectations were met and that you had an enjoyable stay from the time you arrived to the time you left means a great deal to us. It is nice to know...

Tennessee
Reviewed 27 December 2015

Last weekend I was treated to a nice stay at the Chattanoogan. It was a great experience all the way around. :) I can't wait to go back, soon! The staff was super friendly and helpful. The food was wonderful. The room was cozy.

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Helpful?
1Thank Butterflyxoxoxxx
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review.The team we have at this hotel is what makes it such a special place. They make all the difference in your stay. Friendly, helpful, and eager to please. I am proud to have such a great team. I am delighted to hear of your great stay. There is a lot to like about our location...

Reviewed 26 December 2015

A beautiful hotel! Lots of space, comfortable rooms and a fabulous staff. The Broad Street Grille was excellent. The room was spacious and the bed was very comfortable. Our room had a fabulous view of Look-out Mountain as well!

Review collected in partnership with this hotel
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1Thank 640haroldm
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. We are delighted that you enjoyed your stay. We’re thankful that you shared your appreciation for our facilities and the friendliness of our staff. We are truly pleased you enjoyed everything about your recent visit, from the room views and helpful staff to dining in The Broad Street Grille. For a truly relaxing experience, next...

Alabama
Reviewed 20 December 2015 via mobile

We stayed in a king bed suite. It was very worthy of the price. The view of the mountain was great. The fire pit was cool. The lunch buffet was good. We appreciated the bar giving us coffee at night to warm up with. We will definitely be back.

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Helpful?
1Thank Lori G
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. Congratulations on your recent wedding. Thank you, for spending such a memorable time in your life at The Chattanoogan. We know that you have many options and we appreciate that you chose us. Please come back to Chattanooga anytime and please stay with us again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
The Chattanoogan offers upscale amenities and service. Decor and interiors are Post-modern industrial, playing up on the unique industrial heritage of Chattanooga in a modern, eclectic fashion. The property features all-original, regional art, specifically commissioned for The Chattanoogan. ... more   less 

Additional Information about The Chattanoogan

Address: 1201 South Broad Street, Chattanooga, TN 37402
Region: United States > Tennessee > Chattanooga
Price Range: RM735 - RM1,182 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Chattanoogan 3.5*
Number of rooms: 199
Reservation Options:
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Also Known As:
The Chattanoogan Hotel Chattanooga
Chattanoogan Hotel Chattanooga
Chattanoogan Chattanooga
Hotel Style:
#1 Green Hotel in Chattanooga
#2 Business Hotel in Chattanooga
#9 Family Hotel in Chattanooga
#14 Romantic Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from The Chattanoogan staff and other travellers.
8 questions
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Jacksonville, Florida
Minneapolis, Minnesota
over a year ago
Milton, Georgia
13 days ago
Atlanta
2 months ago

See all questions (8)

Questions? Get answers from The Chattanoogan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It's a large hotel that accomadates conferences etc. If it's important to you and family, might consider looking into rooms closer to the pool and spa on the second floor.”
 of 5 bubbles Vizsla66, 28 Feb 2017 | Read review
“only one elevator was working on Saturday, water damage on the night stand, wall paper peeling in the bathroom, sink drained very slow. staff was good, but it looks like no one cares about the upkeep of the rooms.”
 of 5 bubbles joebE2949LL, 28 Feb 2017 | Read review
“The room was a little warm that night, we had to turn the thermostats fan from "auto to "on" to cool the room down some. Other than that, the room experience was great. Soft comfortable beds and very clean room throughout. We stayed on the 4th floor.”
 of 5 bubbles brandont510, 16 Feb 2017 | Read review
“Floor 4 was very quiet”
 of 5 bubbles rivergirl25, 1 Feb 2017 | Read review
“try to get a room on 4th or 5th floor overlooking downtown”
 of 5 bubbles carolyng936, 31 Jan 2017 | Read review
5 of 5