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Country Inn & Suites By Carlson, Chattanooga at Hamilton Place Mall

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Country Inn & Suites By Carlson, Chattanooga at Hamilton Place Mall
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518 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Chattanooga at Hamilton Place Mall
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Showing 517: English reviews
Goodlettsville, Tennessee
Level Contributor
6 reviews
4 hotel reviews
Reviewed 4 October 2016

This is a very nice property. It's very close to lots of good dining and lots of shopping at Hamilton Place Mall. Check in and check out worked seamlessly. I'll be staying here again in the near future.

Helpful?
Thank shanncom33
Management response:

Thank you very much for staying with us and, of course, for the wonderful "5 star" review. I will be sure to pass your comments along to both my staff and corporate offices. This property was recently acquired by a company that is committed to excellence in customer service. We have added more staff and are working hard to continuously... More 

2 reviews
Reviewed 2 October 2016

We booked a 3 night stay on our way through Chattanooga in order to visit our son. We wanted a King suite with a separate bedroom so he could stay with us on a sofa bed one of the nights. The person taking our reservation could not tell us what a king suite was. Couldn't tell us if they had... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Julie R
CarlsonRezidor, Online Support Specialist at Country Inn & Suites By Carlson, Chattanooga at Hamilton Place Mall, responded to this review

Julie, Thank you for taking the time to share your experience with us. While we were pleased to hear that you were provided with the room you were requesting, we apologize for the issues you encountered with the overall cleanliness of that room along with the issues you encountered with the parking and the pool area. Your comments are valued... More 

Pittsburgh, Pennsylvania
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 October 2016 via mobile

After driving 10 hours from Pennsylvania, it was wonderful to receive a lovely southern welcome. We had a sparkling clean and neat queen size suite with perfect comfort beds. The living room was in the front and when we closed the door to the bedroom it was so quiet, we slept straight through the night. Lots of big fluffy towels... More 

Helpful?
Thank Grandma7T7
Panama City, Florida
Level Contributor
141 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 28 September 2016

checked in with the group (42) beds were great and rooms spacious - great breakfast included the next morning - eggs-bacon-potatoes-rolls-toast-pastries-fruit-coffee - tea and juices - staff were very friendly and helpful

Helpful?
Thank cheryl1402016
Level Contributor
3 reviews
Reviewed 25 September 2016 via mobile

Ms. Janelle is AWESOME!!! She is a very informative, kindhearted, nice. She has very good people person skills and great with customer service. My son loved her and wouldn't leave without giving her a big hug.

Helpful?
Thank mzmeme1121
2 reviews
Reviewed 25 September 2016 via mobile

While on a family trip driving from Kc to Orlando we stopped here to sleep for the night. This place was great we stayed a suite with 2 queen beds which included a pull out couch. For about $120 we were able to have enough room for 5 people to sleep and have breakfast before hitting the road. The room... More 

Helpful?
Thank Andrea B
Demotte, Indiana
1 review
Reviewed 21 September 2016 via mobile

We arrived around 1:30 am. The first room they gave us we walked in and there was a $5 bill, empty water bottles and brochures on the counter. The bed was unmade. We went back downstairs and complained. They upgraded us to the honeymoon suite. The room appeared clean until we went into the bathroom. There were dead roaches on... More 

Helpful?
Thank kejost2001
1 review
Reviewed 12 September 2016

Our stay was on 9/9/16. The wife and I went out last night celebrating our Anniversary. A dinner and movie. Then a night out, away from home. We checked in at Country Inn & Suites (Hamilton Place). What a dissapointment! to say the least!! Place is showing some age, dusty with cob webs, carpet stains, etc. Our room was OK... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Clark C
Crestwood, United States
1 review
Reviewed 8 September 2016

The room was fine overall. The bed was very comfortable. The sink faucet leaked a lot when used and had to have been noticed when the room was cleaned, but had not been repaired. The bath towels were a little rough. The breakfast area had a stopped up sink that looked to have been that way for a while, by... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Kenneth P

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
The Country Inn & Suites Chattanooga Hotel at Hamilton Place Mall provides fresh decor, comfortable suites and a welcoming atmosphere for business and leisure travelers alike. Country Suites offers premium amenities like free high-speed Internet access, two pools and a Fitness Center to make guests feel right at home. Our hotel near Chattanooga Metropolitan Airport (CHA) is also convenient to exciting shopping and excellent restaurants, making it the ideal home base for exploring the area.This hotel in Chattanooga is an all-suite property featuring modern décor that makes guests feel comfortable and relaxed. All of our suites feature separate living and sleeping areas, 32" flat-panel HDTV's, large business desks, complimentary high-speed Internet access and more.Our indoor pool and our fitness center will be undergoing renovations beginning July 15, and are expected to be out of service until the end of August. The outdoor pool will be in full service through this time. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Chattanooga at Hamilton Place Mall

Address: 7051 McCucheon Road, Chattanooga, TN 37421
Region: United States > Tennessee > Chattanooga
Price Range: RM431 - RM516 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Chattanooga at Hamilton Place Mall 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Country Suites By Carlson - Chattanooga At Hamilton Place Mall Hotel Chattanooga
Country Hotel By Carlson
Country Inn Chattanooga
Hotel Style:
#19 Romantic Hotel in Chattanooga
#19 Business Hotel in Chattanooga
#23 Family Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Chattanooga at Hamilton Place Mall staff and other travellers.
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Questions? Get answers from Country Inn & Suites By Carlson, Chattanooga at Hamilton Place Mall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always request a room that an animal has not been in. If you have allergies, you might want to do the same.”
 of 5 bubbles 266ShirleyM, 29 Nov 2016 | Read review
“ask for a suite”
 of 5 bubbles cheryl1402016, 28 Sep 2016 | Read review
“Top floor is best.”
 of 5 bubbles johngI2296BQ, 11 Jul 2016 | Read review
“each room I have either visited in or stayed in was very nice. The property is very quiet and comfortable.”
 of 5 bubbles laneya2016, 6 Jun 2016 | Read review
“West side 2nd floor was very quiet”
 of 5 bubbles ConnieB109, 14 Oct 2015 | Read review
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