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Comfort Inn & Suites - Lookout Mountain

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Comfort Inn & Suites - Lookout Mountain
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229 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn & Suites - Lookout Mountain
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Showing 229: English reviews
Whitwell, Tennessee
Reviewed 23 April 2016

room was great staff friendly sharron checked us in very helpful elane in breakfast is very nice michell at checkout was pleasant and good at direction would stay again room was clean pool also clean and warm kids loved it

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Helpful?
Thank seachell1234
Hasu P, General Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

Thank you for taking the time to share your review on Trip Advisor! I am glad that you and your family enjoyed your stay with us. I appreciate the compliments regarding our property and my team. We look forward to seeing you on your next trip to our city! Thank you for your business!

Elkhart Lake, Wisconsin, United States
Reviewed 11 April 2016

We decided to spend the night here on our trip to Florida. After spending the afternoon at Lookout Mtn., we took the short drive to our hotel. Check-in was a breeze. We got our room and was very surprised at how nice our hotel room was. The room was very clean, very big for a 2 queen bed room and...

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Helpful?
Thank Jill Z
Hasu P, General Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

Thank you for taking the time to share your experience on Trip Advisor! We are a popular midway spot for travelers on their way to and from from Florida. I am glad you found our location to be a convenient stopping place before continuing your trip. I appreciate the compliment regarding our comfy beds, and I am happy you were...

Central Illinois
Reviewed 11 April 2016

our family stayed 1 night here on our way thru to Georgia; exterior of facility is well-maintained, well-lit; common areas were clean and nicely furnished; I would consider the hot breakfast above average; room had plenty of space, was nicely decorated and clean; all our encounters with staff were good ones; we did use the pool (indoor) -- it is...

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Helpful?
Thank CentILMatt
Hasu P, General Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

Thank you for sharing your experience on Trip Advisor! I appreciate the great review and I am glad to hear that your experience was great. I am glad our property suited your needs on your way back from your destination. It's great that you were able to enjoy our breakfast before hitting the road to complete your trip. I hope...

Holloway Minnesota
Reviewed 7 April 2016 via mobile

The room was quite comfortable, clean and quiet. The elevator was rather slow. The pool was too cold and smallfor swimming. The breakfast was great. All staff was friendly and accommodating. Easy on and off access to I24.

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Helpful?
Thank lesajot
Hasu P, General Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

Thank you for taking the time to share your review of our property with the Trip Advisor community! I am glad you felt our service was great. We pride ourselves on being friendly and making people feel welcome at our property and our beautiful city. I apologize for the cold pool; we have already had our chief engineer look into...

Reviewed 30 March 2016 via mobile

Check in was fine, staff was pleasant. Elevator is painfully slow. Pool area smells so strongly of chlorine that it made my eyes water. We turned on the heat in the room and it started to smoke and smell burnt and set off the rooms smoke detector. Every time I returned to the room my key wouldn't work so I...

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Helpful?
Thank Kathleen H
Hasu P, General Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

I appreciate you being one of our guests, and thank you for taking the time to share your experience. I want to apologize for the issues you experienced with your room and breakfast. I hope you brought these issues to the attention of our team. The Spring season did have an impact on the delivery of some of our supply...

Reviewed 29 March 2016 via mobile

Many issues, too many. Rooms weren't clean. The reason I say rooms is because the first room was awful, the phone there wasn't even a cord hooked to the receiver and there was urine on the toilet. We were moved to a different room which was better but the phone still didn't work and the cleanliness albeit better still left...

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Helpful?
Thank Chris H
Hasu P, General Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

Thank you for choosing to stay with us. I want to apologize for the experience you had with our room cleanliness. I appreciate your feedback and will be monitoring our housekeeping team to ensure that no other guests have this type of experience. I hope you brought this to the attention of our front desk staff. We take our service,...

Saint Paul, Minnesota
Reviewed 21 March 2016

We stayed at this location after a long day of travel. The woman at the desk was pleasant and helpful. Assured us, several times, that the bedding was in the "chest next to the tv". Of course, when we got in the room, put our suitcases down, got ready for bed and looked for the bedding for the pull-out, there...

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Helpful?
Thank ryaneliz
Hasu P, General Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

I want to apologize for your stay being disappointing. We pride ourselves on guest service and I apologize for the experience you describe. I have addressed the issue you mentioned with my housekeeping team. This is not what you would expect from a top hotel brand. I will be using your review as an example during my next team meeting....

Oklahoma
Reviewed 16 March 2016 via mobile

I had mixed feelings about our stay. The blond woman in the breakfast area was extremely friendly. The room felt clean. They have an indoor pool. However, there was a slight odor in our room when we arrived. We didn't notice anything after we got the heat and air unit running, though. We were told when we called ahead of...

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Helpful?
Thank drwatson32
Hasu P, General Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

Thank you for choosing to stay with us. I want to apologize for the experience you had with our pool facilities. I appreciate your feedback and will be further monitoring our indoor pool to ensure that no other guests have this type of experience. I hope you brought this to the attention to our front desk staff. Thank you for...

Jefferson City, Missouri
Reviewed 9 March 2016

Only spent enough time here to sleep and eat breakfast. Standard accommodations. Basic room was quite. Stopped here because I thought the name was cool: Lookout Mountain. Never saw a mountain. Breakfast was ok. Coffee was hot.

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Helpful?
Thank JetPlt
Hasu P, General Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

I want to thank you for sharing your feedback with me and my team. I am glad that you found our hotel clean and quite. However, I want to extend my sincerest apologies for the breakfast being okay. We try to insure that all guests have an ample selection of breakfast items to meet most all demands. Also we are...

Des Moines, Iowa
Reviewed 26 February 2016

The hotel is in the midst of renovations & we didn't find it as nice as the last time we were there. We had to go next door to the Quality Inn for breakfast & the Quality Inn desk clerk was also in charge of refilling the food area. Not necessarily the best arrangement. It was still a good stay,...

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Helpful?
Thank Sandy821
Hasu P, General Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

Thank you for sharing your feedback. I appreciate the compliment regarding our property and our team members. I do want to apologize for the renovations and breakfast arrangements that occurred during your stay. Our lobby tile was in the process of getting replaced. I am terribly sorry that this situation occurred during your stay. We take situations like this very...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Comfort Inn & Suites - Lookout Mountain

Address: 3117 Parker Ln, Chattanooga, TN 37419-1708 (Formerly Sleep Inn & Suites)
Region: United States > Tennessee > Chattanooga
Price Range: RM393 - RM621 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites - Lookout Mountain 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Comfort Inn And Suites Lookout Mountain
Comfort Inn & Suites Lookout Mountain Hotel Chattanooga
Comfort Inn Lookout Mountain
Comfort Inn Chattanooga
Chattanooga Comfort Inn
Hotel Style:
#25 Business Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites - Lookout Mountain staff and other travellers.
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Questions? Get answers from Comfort Inn & Suites - Lookout Mountain staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay on 1st floor because of odor.”
 of 5 bubbles 901DebbieW, 26 Sep 2016 | Read review
“Back rooms quieter, Stay on second floor to get away from musty / moldy smell (there's an elevator)”
 of 5 bubbles 855nanim, 14 Sep 2016 | Read review
“I'm sure they are all the same.”
 of 5 bubbles 347deirdrem, 2 Aug 2016 | Read review
“4th floor room is quiet with no one above you. 2nd floor laundry is convenient and easy to reach at the hallway's end.”
 of 5 bubbles matthewfS1706GY, 12 Jul 2016 | Read review
“don't stay here”
 of 5 bubbles 51Ruth51, 31 May 2016 | Read review
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