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Comfort Inn & Suites - Lookout Mountain

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Comfort Inn & Suites - Lookout Mountain
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229 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn & Suites - Lookout Mountain
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Showing 229: English reviews
Prior Lake, Minnesota
Reviewed 18 August 2015

We requested a non smoking room but what we got was a room that smelled of smoke. Even the sign in the hallway by the door indicated "Non Smoking" but it was obvious that this rule was not followed. There was even a cigarette burn on the chair in the room! We were able to change rooms, but when checking...

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Helpful?
Thank Phyllis C
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

I am terribly sorry that you had this experience while staying with us. You are right in that we are a fully non-smoking hotel and are trying to find a way to stop this from happening inside the hotel. We encourage our guests to let us know if they smell smoke so that we fix the issue so it does...

New Lenox
Reviewed 9 August 2015 via mobile

My family and I spent one night at this hotel on our way to Orlando Florida. When we walked in the room it smelled as if someone was smoking in there mind you this is a smoke free hotel. Just a very unpleasant smell. I called the lady at the front desk and she said they didn't have any more...

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Helpful?
Thank Laurie C
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

I am terribly sorry that you had this experience while staying with us. We are a busy hotel in the summer with a lot of families staying with us, but this is not the type of experience we want any of our guests to have. I appreciate you taking the time to give your feedback. You are right in that...

Reviewed 7 August 2015 via mobile

I'm writing this review from the free breakfast. We checked in around midnight and were pleasantly greeted by the front desk staff. Our room was clean and comfortable. Nothing special, but it was clean and to me, that's the most important feature. Our room was on the 4th floor, facing the road. There was some road noise, but we were...

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Helpful?
Thank jenninpenn
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

Thank you for taking the time to share your review with the TripAdvisor Community! I am so glad to see that you had great things to say about our property all around. Our team as a whole strives to make a lasting impression on our guests and it looks like we accomplished that. We try to have a good variety...

Reviewed 29 July 2015 via mobile

Nice hotel Breakast was very nice for a hotel would stay there again Only complaint was lock on room was difficult to operate Apparently it was that way for awhile because housekeeper could open without difficulty She showed me right time to pull on handle to open and when I spoke to front desk they seemed to be aware

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Helpful?
Thank Michael R
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

Thank you for choosing our property for your stay while in Chattanooga! I appreciate the kind words about our property, and you taking the time to share them on TripAdvisor. We are glad you got a great breakfast prior to beginning your day. I would like to apologize for the issue with the lock, we only have one door in...

Reviewed 29 July 2015 via mobile

The rooms are clean and the staff is wonderful. We have stayed here multiple times and just keep gravitating back here on our travels. It is a pleasure. Non smoking rooms and a pool. Coffee pot and dryer in the rooms. Close to all kinds of stuff. Will stay again on next time through.

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Helpful?
Thank Elizabeth A
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

Thank you so much for coming back to see us! We appreciate you being one of our loyal Choice guests. I appreciate you choosing our property for a chance to rest and recharge before finishing your trip. Thank you also for sharing the compliment regarding my team and property. Its great to hear feedback from our regular guests. We will...

Gainesville, Florida
Reviewed 29 July 2015

We spent one night here while travelling. This hotel is a little older and is beginning to show just the slightest bit of wear. However, everything was clean and comfortable and the staff was friendly, helpful, competent, and professional. The breakfast buffet had a variety of food and was kept well stocked. We stayed at 4 different hotels on this...

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Helpful?
Thank MakeMineWaterfront
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

Thank you so much for sharing your review! Its great to hear that you were able to spend some time with us here in Chattanooga. Chattanooga is a great city and I love to hear about great guest experiences from our town and surrounding areas. Thank you for the compliments regarding our team and property! We were happy to have...

Reviewed 27 July 2015 via mobile

We were really pleased with our stay at Comfort Inn & Suites and the receptionist Bhumi was very nice and professional. She made our stay a pleasant one along the hotel accommodations. The free breakfast had several things to choose from as well. I would highly recommend this hotel to anyone.

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Helpful?
Thank Amy B
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

We love getting great feedback from loyal guests. Thank you for the wonderful compliment regarding your stay with us. It's great to hear that you feel our property is up to par with your expectations. I will surely pass along your comments on our receptionist (Bhumi). We're looking forward to seeing you again on your next visit! If you liked...

Somerset
Reviewed 27 July 2015

We booked 3 rooms for our 2 days and 2 nights family getaway. The check-in process was seamless. Bhumi at the front desk had spoken with me several times on the phone and had everything ready for us when we arrived. She was there for us throughout our stay. She is absolutely wonderful! The staff was very friendly and always...

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Helpful?
Thank David B
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

My thanks to you and your family for choosing to stay with us during your recent vacation - we are truly grateful and thank you for your business. I am glad you all enjoyed your overall experience. Thank you for the feedback regarding our staff; we strive to always want everyone to feel at home. We are actually in the...

Houston, Texas
Reviewed 25 July 2015

We stayed at this Hotel on July/24/15. People here are we good and treated us very nice. Receptionist 'Bhumi' helped us in getting the room as soon as we get in and made us feel very comfortable and explained about the place to visit near by. We cannot forgot the morning Break Fast served by Elian and Haasu.

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Helpful?
Thank Madhunakar G
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

Thank you for taking the time to share your feedback regarding your recent visit with us here at the Comfort Inn & Suites - Chattanooga; I am happy to know that you and your family enjoyed our offerings and felt we took good care of you.I will most definitely pass along your comments on our staff at the next meeting....

Thompsons Station, TN
Reviewed 24 July 2015

We were hit by another car on the Interstate near the hotel. We limped over to the Comfort Inn with the help of the Chattanooga Police Department. We were able to get a room even on a Holiday evening and the staff could not have been nicer. The next morning, Elaine made sure we had breakfast and was exceptionally helpful....

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Helpful?
Thank Juju784
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

Thank you very much for your kind feedback: We are sorry to here about your mishap. It was certainly our pleasure to have hosted you in your time of need. I am very pleased to know you felt we exceeded your expectations given the previous experiences you mention as this is always our mission. I will be sharing your comments...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Comfort Inn & Suites - Lookout Mountain

Address: 3117 Parker Ln, Chattanooga, TN 37419-1708 (Formerly Sleep Inn & Suites)
Region: United States > Tennessee > Chattanooga
Price Range: RM390 - RM612 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites - Lookout Mountain 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Comfort Inn And Suites Lookout Mountain
Comfort Inn & Suites Lookout Mountain Hotel Chattanooga
Comfort Inn Lookout Mountain
Comfort Inn Chattanooga
Chattanooga Comfort Inn
Hotel Style:
#25 Business Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites - Lookout Mountain staff and other travellers.
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Questions? Get answers from Comfort Inn & Suites - Lookout Mountain staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay on 1st floor because of odor.”
 of 5 bubbles 901DebbieW, 26 Sep 2016 | Read review
“Back rooms quieter, Stay on second floor to get away from musty / moldy smell (there's an elevator)”
 of 5 bubbles 855nanim, 14 Sep 2016 | Read review
“I'm sure they are all the same.”
 of 5 bubbles 347deirdrem, 2 Aug 2016 | Read review
“4th floor room is quiet with no one above you. 2nd floor laundry is convenient and easy to reach at the hallway's end.”
 of 5 bubbles matthewfS1706GY, 12 Jul 2016 | Read review
“don't stay here”
 of 5 bubbles 51Ruth51, 31 May 2016 | Read review
5 of 5
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