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Hilton Garden Inn Chattanooga / Hamilton Place

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Hilton Garden Inn Chattanooga \/ Hamilton Place
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527 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Chattanooga / Hamilton Place
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Showing 522: English reviews
Salina, Kansas
Reviewed 28 October 2016 via mobile

This hotel is a bit pricy (as is many of the hotels now in Chattanooga). It does offer a very nice property with large, clean rooms and many nice amenities (workout, business center, bar, restaurant - for light meals). They do offer shuttle to the airport (which many local properties do not do).

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Helpful?
Thank Kevin P
Ian H, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you for the feedback and the compliments! We are happy to hear you enjoyed the convenience of our many guest amenities. We try to make sure our hotel comes fully stocked with almost anything our guests could need. We hope you will come back to see us again next time you are in the area! Safe travels, Ian Hines...

Birmingham, Alabama
Reviewed 27 October 2016

Staff, location, cleanliness, service, were all excellent. We will definitely stay here again soon. Breakfast was superb as was the breakfast service staff. Even the cleaning staff issued greeting and smiles. Smiles all around.

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Helpful?
Thank 481dewayned
Ian H, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you for the feedback, and the great review! We are happy to hear you had such a wonderful time staying with us, and that you were well taken care of by our staff. We hope you will come back to see us again in the near future! Safe travels, Ian Hines Guest Service Manager Hilton Garden Inn at Hamilton...

36541
Reviewed 26 October 2016

The hotel is nice. But it doesn't live up to the price we were charged. Next night we stay at another hotel for half the price and the hotel was as good and better in some area. .... So the vale was not worth the price...

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Helpful?
Thank O1752ZZfrancism
Ian H, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you for taking the time to leave your feedback. We are sorry to hear that you felt unsatisfied with the value of your experience. We work hard every day to ensure that our guests are well taken care of, in a comfortable and clean room with facilities to match. We hope you will consider coming back to stay with...

Atlanta, Georgia
Reviewed 25 October 2016

Very nice property. Great location. Would definitely recommend. Friendly staff and nice workout facility. Close to shopping and restaurants. Close to downtown Chattanooga and a short car ride to ruby falls.

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Helpful?
Thank michelew197
Ian H, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you for the feedback, and the great review! I am so happy to hear you had such a wonderful time staying with us. We hope you will come back and see us again next time you are in the area! Safe travels, Ian Hines Guest Service Manager Hilton Garden Inn at Hamilton Place

Reviewed 22 October 2016

First off I'd like to start off with how friendly the staff, Our check in was a breeze and fast. Our room was spacious and clean. My only complaint is with the poor water pressure in the bathroom shower. It was very weak and made taking a shower an all day event. Granted we requested a handicap room, at a...

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Helpful?
Thank Larry B
Ian H, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you for the feedback and the compliments! We apologize for the difficulties you encountered with your amenities. In regards to breakfast, please keep in mind that all Hilton Garden Inns offer a paid for made to order hot breakfast. We hope you will come back to see us again in the near future! Safe travels, Ian Hines Guest Service...

Lilburn, Georgia
Reviewed 21 October 2016

We enjoyed everything from the hot tub in the room to the very nice comfortable mattress. I even have a herniated disc and most hotel beds hurt but this one was perfect to sleep. It was a nice weekend away with my sweetie! We enjoyed everything from the room to service. We didn't have a chance to eat anything but...

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Helpful?
Thank 279tamrah
Ian H, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you for the feedback and the great review! We are happy to hear you had such a wonderful experience at our hotel! We look forward to seeing you next time you are in the area! Safe travels, Ian Hines Guest Service Manager Hilton Garden Inn at Hamilton Place

Florence, Kentucky
Reviewed 19 October 2016

Had been driving for a while and needed good nights rest. This served the purpose. Rooms were clean, desk staff was friendly. HGI is just a cut above. Full breakfast is always a plus instead of continental fare. A good selection of restaurants within walking distance of hotel.

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Helpful?
Thank FlorenceYall3030
Ian H, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you for the feedback, and the wonderful compliments! We are happy to hear you enjoyed our breakfast spread, and smiling welcome. We hope you will come back to see us again in the near future! Safe travels, Ian Hines Guest Service Manager Hilton Garden Inn at Hamilton Place

Reviewed 18 October 2016

Front desk staff was very welcoming, however we did not feel the room was clean. The carpet was dirty or stained, the bathroom was not properly cleaned and the tissue box had one tissue in it. We would not stay at this property again. Hilton Garden Inns have higher standards than those at this one.

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Helpful?
Thank Susan B
Ian H, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you for taking the time to leave your feedback. We apologize for our failure to deliver you the quality of the stay you deserve. We will make sure to pass this on to our housekeeping staff so that they may examine this for areas of improvement. Safe travels, Ian Hines Guest Service Manager Hilton Garden Inn at Hamilton Place

Los Angeles, California
Reviewed 16 October 2016

Front desk staff were pleasant and receptive. Hotel is at a convenient location, several restaurants nearby. Laundry facilities were good. Breakfast was very good. Staff working bar area were excellent.

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Helpful?
Thank Mary E
Ian H, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you for the feedback and the compliments! We are happy to hear we were able to deliver a quality stay to you. We like when our customers really get value from the amenities and location our hotel has to offer. We hope you will come back to stay with us next time you are in the area! Safe travels,...

A Place
Reviewed 12 October 2016

Hotel staff was and pleasant helpful and kind. The rooms were clean and modern. The decor when coming into the hotel was very nice indeed. We were next door to a family with 3 children that had to much sugar or jumping beans in there belly's :) and not once did could you hear them in next door.

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Helpful?
Thank Clean S
Ian H, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you for the feedback, and the wonderful compliments! We are so happy to hear that we could bring you a pleasant, and relaxing stay. We hope you will come back to see us again in the near future! Safe travels, Ian Hines Guest Service Manager Hilton Garden Inn at Hamilton Place

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Chattanooga/Hamilton Place hotel is conveniently located off of Interstate 75 at exit 5. Nestled perfectly between the Downtown Chattanooga attractions and the Chattanooga Metropolitan Airport, the Hilton Garden Inn Chattanooga Hamilton Place is ready to help you relax and enjoy your vacation or corporate venture. Hamilton Place Mall, Tennessee's largest shopping experience, is only a few blocks away and is surrounded by over 100 restaurants. The Hilton Garden Inn Chattanooga Hamilton Place hotel is centrally located to several corporations and is the perfect home away from home during your business travel needs. ... more   less 

Additional Information about Hilton Garden Inn Chattanooga / Hamilton Place

Address: 2343 Shallowford Village Dr, Chattanooga, TN 37421-6785
Region: United States > Tennessee > Chattanooga
Price Range: RM505 - RM767 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chattanooga / Hamilton Place 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Hilton Garden Inn Chattanooga / Hamilton Place Hotel Chattanooga
Hilton Garden Chattanooga
Hilton Chattanooga
Chattanooga Hilton
Hotel Style:
#6 Family Hotel in Chattanooga
#7 Business Hotel in Chattanooga
#8 Romantic Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Chattanooga / Hamilton Place staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Chattanooga / Hamilton Place staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid any rooms on the first floor near the swimming pool.”
 of 5 bubbles larryb221, 21 Oct 2016 | Read review
“Away fron the Interstate side”
 of 5 bubbles NKBH, 4 Jun 2016 | Read review
“We stayed on the back side of the property (odd number rooms) and it was very quiet.”
 of 5 bubbles 636rickc, 17 May 2016 | Read review
“Top floor, away from elevator/ice machine”
 of 5 bubbles KimmeyC, 18 Dec 2015 | Read review
“Away from roadway noise”
 of 5 bubbles hotelmavin, 30 Nov 2015 | Read review
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