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BEST WESTERN Heritage Inn

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BEST WESTERN Heritage Inn
BEST WESTERN Heritage Inn
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615 Reviews from our TripAdvisor Community

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Showing 612: English reviews
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Reviewed yesterday NEW

Make sure to request room away from diner, highway, and second floor. Room was clean, body wash dispenser was empty (no big deal), powerful shower. Not central to downtime Chattanooga, but close enough considering the price. Accepts pets.

Review collected in partnership with Best Western
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Helpful?
Thank Mark S
HOTEL’S FAVOURITE REVIEW
Reviewed 10 October 2016 via mobile

We stayed four nights. It is an older type motel with outside room access rather than interior corridors but the condition and cleanliness of the place is marvelous and the rates are great! I would take this motel over many of the other places around. Room is comfortable, clean, and the area feels safe. There is a 24/7 hour Metro...

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Helpful?
Thank Deborah S
About Hotel's Favourite Review
jimmy a, Manager at BEST WESTERN Heritage Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Reviewed 2 days ago NEWvia mobile

I reserved this hotel room over the phone and let them know we were a family of 2 adults and 3 children. Paid extra for the rollaway which was fine. Upon my arrival there were only 3 towels for us. When I called the front desk to let them know we booked for 5 and only had 3 towels they...

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Helpful?
Thank Aurora D
Atlanta, Georgia
Reviewed 1 week ago NEW

had to stay just one night for work purposes rates were great staff very nice and room nicer comfy beds fast wifi and great cable line up add that the city cafe is on property and was a very confortable stay will be back if situation comes up

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Helpful?
Thank mkjmoo2000
Nashville, Tennessee
Reviewed 1 week ago

Pretty clean! We all slept good. There wasn't breakfast that was included but they did have a City Cafe on site. It's also Pet friendly for certain rooms. We'd stay here again if we needed to. The City Cafe was fabulous!! But it's always nice to have breakfast included when we are traveling with the kids . That's one of...

Review collected in partnership with Best Western
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Thank hippieatheart969
Maplewood
Reviewed 1 week ago

We stayed here one night, but it was really great. The beds were very comfortable, the room was very clean and for being a very large hotel it was quiet. They don't serve breakfast, but they have a Cafe that is attached to the hotel. You don't even have to go outside, there are walkways that lead there. Will stay...

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Thank grannyma7
Haleyville, Alabama, United States
Reviewed 1 week ago via mobile

It was clean and comfortable. We rented the triple bed room, and it served our needs. Would definitely stay here again. It also offers late night checkin. No continental breakfast, but there is a restaurant on site.

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Thank Tabatha S
Lakeland, Florida
Reviewed 2 weeks ago

The diner had horrible service, sat a bar and no help. Had to stop people around to get service. Had to change rooms cause the lock didn't work. Got up in the morning and and couldn't make coffee in my room because the coffee pot was missing parts

Review collected in partnership with Best Western
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Thank Wanda G
Windsor
Reviewed 2 weeks ago via mobile

We stopped here on our journey from Detroit Michigan to Orlando Florida. We are a family of 5 and found a 3 dbl-bed room at the Best Western. It is nice and clean, the staff was friendly, and there's a nice little restaurant attached to the building. I would recommend this for any family just stay at while on wrote...

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Helpful?
Thank Stang32
Springfield
Reviewed 2 weeks ago

Traveling back from Florida we choose to stop at Best Western Heritage Inn. We called ahead and the desk receptionist, Lisa, was exceptional. She was knowledgeable and very personal. The room had been updated, and the City Cafe, that was on premise, had a huge menu and the food was good. On top of all, the rate was extremely good.

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Helpful?
Thank Jack C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
City Cafe Diner
City Cafe Diner
Cuisines: American, Cafe, Diner
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
Official Description (provided by the hotel)
Welcome to the Best Western Heritage Inn Chattanooga! Stay at this charming Chattanooga, Tennessee hotel is close to a variety of local attractions including the Bessie Smith Hall, Engel Stadium, Southern Bell Riverboat and Warehouse Row.The Best Western Heritage Inn, is focused on making your stay the best by offering a wide variety of services and amenities. Amenities at our Hotel in Chattanooga TN include an outdoor pool, some business services and meeting space to accommodate up to 150 people. The City Café, located on the hotel premises, offers a variety of dining options and is open 24 hours a day. ... more   less 

Additional Information about BEST WESTERN Heritage Inn

Address: 7641 Lee Hwy, Chattanooga, TN 37421-1027
Region: United States > Tennessee > Chattanooga
Price Range: RM350 - RM536 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Heritage Inn 2.5*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Priceline and Hotels.com so you can book your BEST WESTERN Heritage Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Heritage Hotel Chattanooga
Best Western Chattanooga
Chattanooga Best Western
Hotel Style:
#6 Best Value Hotel in Chattanooga
#21 Business Hotel in Chattanooga
#26 Family Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Heritage Inn staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on first floor if you can't climb stairs,BUT the stairs were clean ,sturdy and safe with good handrails.”
 of 5 bubbles JenniferBlue_22, 4 Jan 2017 | Read review
“The pool side has the quietest rooms with the easiest parking. The jetted tub is worth the extra amount.”
  • The toilet and tub area, note pump shampoo etc. on wall.
  • The heart shaped jetted tub with plenty of hot water
  • What we saw when we first entered the room
  • The room looking toward the window.
 of 5 bubbles LoveTravelingOn, 7 Nov 2016 | Read review
“It has an outdoor pool but it was closed for the season! The locks and dam is a great place to have a picnic the view is awesome!”
 of 5 bubbles 522shawnah, 1 Nov 2016 | Read review
“Our room opened up to the pool, but it was very quiet.”
 of 5 bubbles 802billyh, 24 Oct 2016 | Read review
“ask for a room away from the busy intersection”
 of 5 bubbles williamjI9546LY, 14 Oct 2016 | Read review
5 of 5