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Chattanooga Choo Choo

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2,622 Reviews from our TripAdvisor Community

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Showing 2,588: English reviews
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Reviewed 6 days ago NEWvia mobile

Stayed here while visiting a good friend who lives nearby. This place is a gem but not as popular unfortunately. The rooms in the back are average but very roomy. The showers were old but functional. The drains had stuff stuck in them that had not been cleaned. Coffee maker was provided, TV was usual flat screen. The back porch...

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Helpful?
Thank Kulvinder B
Nicholson
Reviewed 1 week ago via mobile

Love visiting the hotel so much to see and do. If you have a train lover in your family go. You can park at the hotel walk around the back and see the train station. If they are cleaning a room ask if you can walk in and see the room. After getting a view of the room I am...

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Thank Joy F
Columbus, Georgia
Reviewed 1 week ago

Weekend trip to a wedding in Chattanooga. The wedding took place at The Church on Main, and we could not have made a better choice of hotel. Our room was just a short walk from the venue. The rooms were much larger than I expected. Very clean and comfortable. The lobby and common areas were large and clean as well....

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Thank 841jscott
Yadkinville, North Carolina
Reviewed 1 week ago

Choo Choo - this place is legit. Very nice facilities. Top Notch Southern Hospitality! Great food in both restaurants. Excellent fitness center & pool. Close to everything in the area. Very friendly & knowledgeable staff.

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Thank jimmyt243
Oxford, Mississippi
Reviewed 1 week ago via mobile

During our spontaneous getaway to Chattanooga we only stayed one night at the Choo Choo and it was the right decision. I wanted to stay at the Choo Choo for its character and history. That, I received. The cars are adorable but the bathrooms are pretty terrible. The tile floor was crumbling... the walls were dirty and the corners were...

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2Thank Marleelambert
Worthing, United Kingdom
Reviewed 1 week ago

This is a former Union Station which has been converted into a hotel. We didn't actually stay there, but were shown all the old trains but a friendly and funny guide. Some of the carriages have been turned into hotel rooms - very nice.

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Thank H4094IMjanetb
Reviewed 1 week ago via mobile

Was pouring down rain when we arrived. We stayed in a train car which was fun. Was larger than we expected. Toilet ran off and on during the night. Not much water flow in shower. Otherwise, enjoyed our stay.

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Thank Brenda S
New Orleans, Louisiana
Reviewed 2 weeks ago

If you travel at all, you just know when you pull into a hotel parking lot how the experience is going to go. My family and I stayed here on our way up to Gatlinburg. We thought it would be a cool thing for the kids to see since it was once an actual train station. Pulling up to this...

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1Thank philisapotterfan
Bogart, Georgia
Reviewed 2 weeks ago

It was fun to be able to spend the night in a real historical Pullman train car. Since my husband loves trains, this was a surprise for him. And it did not disappoint! Our Pullman had a queen bed plus a day bed, a desk and 2 chairs. I was pleasantly surprised at the size of the bathroom, which had...

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Thank Traveler20141026
Reviewed 2 weeks ago via mobile

I have heard of this hotel for years and was glad of the chance to stay. The beds were comfortable and the staff friendly. I know the maintenance staff was friendly because when I found the sliding door of my room that went out to the parking lot wouldn't lock, he came promptly and told me the door didn't lock....

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Thank Kelly H

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Chattanooga Choo Choo
Chattanooga Choo Choo
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
One of the South's most renowned landmarks, the Chattanooga Choo Choo opened in 1909 and welcomed thousands of travelers during the Golden Age of railroads. Today, the 23 acre complex is a magnificently restored hotel resort for visitors of all ages. The Holiday Inn Chattanooga Choo Choo Hotel offers a variety of overnight accommodations, including the famous Victorian Era train rooms and luxurious suites. *Theme restaurants *Specialty shops *Authentic New Orleans trolley ride *Model railroad display *Convention Center *3 swimming pools *Tennis courts *Beautiful formal gardens. ... more   less 

Additional Information about Chattanooga Choo Choo

Address: 1400 Market St, Chattanooga, TN 37402-4489
Region: United States > Tennessee > Chattanooga
Price Range: RM612 - RM1,046 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chattanooga Choo Choo 3*
Number of rooms: 363
Reservation Options:
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Also Known As:
Chattanooga Choo Choo Hotel Chattanooga
Holiday Inn Chattanooga Choo
Chattanooga Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Chattanooga Choo Choo staff and other travellers.
31 questions
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I've been coming here 1-2x a year for about 7 years now-always in winter. This year I finally attended a convention there in summertime and I was STOKED to finally use that pool that had been vexing me.

All day long it was full of feral children and at night, when the con activities slowed the pool gates were locked. (9pm!) that was the only time I saw any security off their golf cart-to lock us out of the pool! Earlier in the day, we noticed a car POURING GAS from it tank in the parking lot. We flagged the centaurs (security/golf cart hybrids) and one said point blank that he didn't care because it "wasn't his car". I called the front desk 2x about it. No one really seemed to care.

I am SORELY disappointed, Choo Choo.

Also the renovations are terrible, did you have to tear out the station house and sandwich shop at the same time? The gardens breakfast we used to look forward to was awful, and the short male waiter was TERRIBLE. Overheard him telling a table of three ladies that unless they gave him another dollar he would have to pay a dollar to take care of them (not sure what he meant, but they coughed up an extra dollar, which he pocketed and left them without saying ty) ladies told us they'd never be back. When we paid him, he didn't even offer to bring our change, just took our cash and left.

He should be fired.

  We had silver car pizza 1x and it was burnt. We called out to papa johns and then city cafe after that.

We have always stayed here at the choo choo, and looked forward to it, but after this past weekend at the con, we're considering branching out and trying another hotel nearby...

over a year ago
Decatur, Alabama
9 months ago

See all questions (31)

Questions? Get answers from Chattanooga Choo Choo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“some rooms had a view of other rooms. 223 looked out into a parking lot”
 of 5 bubbles 841jscott, 13 Mar 2017 | Read review
“Can't give an opinion of the hotel, because I didn't stay there.”
 of 5 bubbles H4094IMjanetb, 9 Mar 2017 | Read review
“Have a carriage if you can do the steps it so different”
 of 5 bubbles avrilwiltravel, 2 Mar 2017 | Read review
“1) don't pick a room that faces the street. 2) train cars might sound like a good idea but”
 of 5 bubbles gonzaloc711, 27 Feb 2017 | Read review
“Read reviews so your expectations are set appropriately.”
 of 5 bubbles jolsson, 5 Feb 2017 | Read review
5 of 5