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Chattanooga Choo Choo

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2,585 Reviews from our TripAdvisor Community

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There are newer reviews for Chattanooga Choo Choo
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Showing 2,551: English reviews
Tallahassee, Fl
Reviewed 1 week ago

We certainly had to at least stop by Chattanooga Choo Choo when visiting the city. The parking, firstly, is extremely generous - $4.00 all day. The terminal brings you back to a gracious time of train travel - high domed lobby, attractive dining area (breakfast only we were told), lovely old bar, information area where tickets were once sold. The...

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Thank foodieintally
A TripAdvisor Member
Clifton, Virginia, USA
Level Contributor
3 reviews
2 helpful votes
Reviewed 1 week ago via mobile

Don't bother. If i could give negative stars i would. The downhill slide began a few years back when they closed the Gardens Restaurant. We are in town for our twice yearly visit to family and friends. Last time was June 2016 The owners have ruined the hotel in the intervening months - the building, the charm - basically what...

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1Thank A TripAdvisor Member
Atlanta, Georgia
Reviewed 3 weeks ago

This property is breath-taking. From the moment you step into the lobby you're going to be impressed by the old school grandeur of this train station turned hotel. Just look at that lobby ceiling, so high and beautiful! Check out that lobby bathroom with its classic tiled look. Walking around the property there may be elements that are a bit...

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1Thank Kevin G
Chicago, Illinois
Reviewed 3 weeks ago via mobile

Old terminal now restored and center of a hotel complex. Also a train that did the Cincinnati to Chattanooga route on which the song is based. Spent an hour--more than enough. See if you can get into the dinning car.

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Thank victor408
Reviewed 3 weeks ago via mobile

Upon arriving this evening for a small wedding ceremony we discovered there was a HUGE anime convention going on. Being at the point of tears my husband took off to the main office to see if there was anything we could do. This is when we met the amazing Joanna. She came out with a plan and all the people...

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2Thank Shaun F
Glenview, Illinois
Reviewed 4 weeks ago

quaint train station converted to hotel on a very unique piece of property. Dining inside an old train car, a domed lobby, very unusual and interesting place to stay. Not the best place i have stayed, but also not the worse. needs to be rehabbed though.

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Thank cjettr
Spring Hill, Tennessee
Reviewed 4 weeks ago

We haven't stayed there in years, and it is very different, disjointed. There is a lobby building with a restaurant, with gardens, train car rooms, and a few shops in the back. There used to be 3 main buildings with hotel rooms, but it appears building 2 (yes, kind of in the middle) was sold and turned into apartments. Also,...

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Thank kim w
New Orleans, Louisiana
Reviewed 4 weeks ago

THis place is old, run down, dilapidated... the train cars are disgusting. I viewed one during a recent stay and it smelled so bad I had to exit immediately. There is no way in hell I would stay there. I would rather sleep in my car. The place is in terrible shape and was a bit on the scary side....

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Thank gbgabs
Chattanooga, Tennessee
Reviewed 4 weeks ago via mobile

Soooo I had friends to come from out of town to visit and so I took them to the historic Choo-Choo. The outside grounds and lobby were beautiful! I'm always so proud to show this wonderful piece of history off. However, this month I had plans to book a room for them there but looked at the reviews and pics...

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Thank AKAtude08
Georgia
Reviewed 2 November 2016 via mobile

I was Leary of staying here based off reviews. We purchased a great deal through groupon. 2 queens room. Request the MacArthur building its the one with the indoor pool. It's newly renovated rooms and the closest to the lobby and gardens. Nice beds , clean. Easy parking. Sliding glass door but it had an safety bar attached. The train...

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1Thank June C

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Chattanooga Choo Choo
Chattanooga Choo Choo
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
One of the South's most renowned landmarks, the Chattanooga Choo Choo opened in 1909 and welcomed thousands of travelers during the Golden Age of railroads. Today, the 23 acre complex is a magnificently restored hotel resort for visitors of all ages. The Holiday Inn Chattanooga Choo Choo Hotel offers a variety of overnight accommodations, including the famous Victorian Era train rooms and luxurious suites. *Theme restaurants *Specialty shops *Authentic New Orleans trolley ride *Model railroad display *Convention Center *3 swimming pools *Tennis courts *Beautiful formal gardens. ... more   less 

Additional Information about Chattanooga Choo Choo

Address: 1400 Market St, Chattanooga, TN 37402-4489
Region: United States > Tennessee > Chattanooga
Price Range: RM534 - RM917 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chattanooga Choo Choo 3*
Number of rooms: 363
Reservation Options:
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Also Known As:
Chattanooga Choo Choo Hotel Chattanooga
Holiday Inn Chattanooga Choo
Chattanooga Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Chattanooga Choo Choo staff and other travellers.
29 questions
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I've been coming here 1-2x a year for about 7 years now-always in winter. This year I finally attended a convention there in summertime and I was STOKED to finally use that pool that had been vexing me.

All day long it was full of feral children and at night, when the con activities slowed the pool gates were locked. (9pm!) that was the only time I saw any security off their golf cart-to lock us out of the pool! Earlier in the day, we noticed a car POURING GAS from it tank in the parking lot. We flagged the centaurs (security/golf cart hybrids) and one said point blank that he didn't care because it "wasn't his car". I called the front desk 2x about it. No one really seemed to care.

I am SORELY disappointed, Choo Choo.

Also the renovations are terrible, did you have to tear out the station house and sandwich shop at the same time? The gardens breakfast we used to look forward to was awful, and the short male waiter was TERRIBLE. Overheard him telling a table of three ladies that unless they gave him another dollar he would have to pay a dollar to take care of them (not sure what he meant, but they coughed up an extra dollar, which he pocketed and left them without saying ty) ladies told us they'd never be back. When we paid him, he didn't even offer to bring our change, just took our cash and left.

He should be fired.

  We had silver car pizza 1x and it was burnt. We called out to papa johns and then city cafe after that.

We have always stayed here at the choo choo, and looked forward to it, but after this past weekend at the con, we're considering branching out and trying another hotel nearby...

over a year ago
Decatur, Alabama
6 months ago

See all questions (29)

Questions? Get answers from Chattanooga Choo Choo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would recommend the railway cars.”
 of 5 bubbles christophermK8070AD, 3 Dec 2016 | Read review
“Train cars inside next to the water and lights”
 of 5 bubbles diamondj98us, 1 Dec 2016 | Read review
“Look on Groupon for deals”
 of 5 bubbles mireina1675, 29 Nov 2016 | Read review
“Get the train car room!”
  • Gotta love those train car rooms
 of 5 bubbles kevingQ138ZZ, 16 Nov 2016 | Read review
“Look at before staying, we didn't and will from now on”
 of 5 bubbles steveJ5323RU, 31 Oct 2016 | Read review
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