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Chattanooga Marriott Downtown

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Chattanooga Marriott Downtown
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902 Reviews from our TripAdvisor Community

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Showing 894: English reviews
Charlotte, North Carolina
Reviewed 29 September 2015

Stayed at this property for business off and on for roughly 4 months. Its what you expect from any Marriot brand hotel the staff was courteous, valet parking, concierge lounge, and self-parking garage as well. The rooms were nice and always clean although staying close to the elevator noise can be heard from shaft and moving cars.

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Helpful?
Thank Brandon H
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi Brandon H Thank you for your positive review. We appreciate your business very much. We hope to see you again soon. Tom Underwood General Manager Chattanooga Marriott Downtown

West Palm Beach, Florida
Reviewed 28 September 2015

The highlight of my stay was encountering a bright young man in the restaurant who was taking care of our table . Devante Brown first impressed us by remembering a table of 5 order without writing anything down, his attentiveness and customer service skills were bar none the best I have experienced in a very long time:) Then the food...

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Helpful?
Thank Nancy C
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi Nancy C Thank you for your review of our restaurant and for your very positive comments regarding Devante, your server. I will make sure that we recognize his efforts in the upcoming days. Thank you so much for your business and for your review. Tom Underwood General Manager Chattanooga Marriott Downtown

Reviewed 24 September 2015 via mobile

I have stayed at this hotel before and I must say that two years ago it was better. The location of this hotel is good and the staff is friendly, however this time I had the following issues: My first morning I went to the restaurant for breakfast and was seated right away and told that my server would be...

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Helpful?
Thank WOR_Nh
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi WOR_Nh Thank you for your recent stay with us. I apologize for the breakfast service delay and the air controls which you mention. The guest room temperature is controlled from the thermostat in the room only, so any issue would have been specific to that guest room. I apologize for this issue and hope that we got it resolved...

Reviewed 23 September 2015

Stayed this summer at the Chattanooga Downtown Marriott mainly because I got a great Priceline rate. The hotel was nice, clean and, best of all, convenient to downtown and its attractions, including the Tennessee Aquarium and riverfront areas. The hotel is apparently primarily geared for convention business and we were a little taken aback that they did not have a...

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Helpful?
Thank Bullzfanzclan
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi Robert M Thank you for your review. We appreciate your feedback and your business. We do have a restaurant which offers a breakfast buffet (based on occupancy levels) and a full menu for breakfast, lunch, and dinner. Thanks again for staying with us and we hope to see you again soon. Tom Underwood General Manager Chattanooga Marriott Downtown

Atlanta, Georgia
Reviewed 22 September 2015 via mobile

My boyfriend and I stayed here for one night. The hotel is in a great location but a little outdated but every single person we encountered from valet to front desk, even the bar tender at the bar was friendly and helpful. I gave 3 stars for a few reasons. The first being house keeping. When we checked in within...

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Helpful?
1Thank Erica M
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi EricaM Thank you for your feedback regarding your recent stay. We appreciate your comments regarding our staff service. I will follow up on the issue that you mention with regard to housekeeping, as that should not have occurred. Thanks again for your business and for your review. Tom Underwood General Manager

Reviewed 18 September 2015 via mobile

The hotel was centrally located with convenient transport links to the city. This was a typical city hotel with all the amenities you would expect such as room service, bar, wifi and Starbucks etc. reception staff were friendly and helpful and the price of the room was very reasonable. The rooms themselves are decorated to a good standard and very...

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Helpful?
Thank Lee D
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi LeeD Thank you so much for your positive review and for your recent stay with us. We hope to see you again soon! Thanks again! Tom Underwood General Manager Chattanooga Marriott Downtown

Wisconsin
Reviewed 17 September 2015

Nice central location. We stayed there in conjunction with an antique bottle show at the convention center. Long walk inside the convention center. Great accommodations great service and great southern hospitality.

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Helpful?
Thank mseeliger
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi mseeliger Thank you for you review. We're glad to see that you enjoyed our "southern hospitality". Please keep us in mind if you return to Chattanooga. Thank you Tom Underwood General Manager Chattanooga Marriott Downtown

Atlanta, Georgia
Reviewed 16 September 2015

it's a good hotel to spend overnight or two in Chatanooga, location is good in the city center and close to all tourist attractions. they did a mistake on the checkout charging us more but they corrected it 2 days after I called them

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Thank Meir I
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi Meir l Thank you for your review. We hopefully will see you again on a future trip to Chattanooga! Tom Underwood General Manager Chattanooga Marriott Downtown

Surfside Beach, South Carolina
Reviewed 16 September 2015

I was working in the area and checked into my room at 12:30 a.m. after a very long day. Upon my entry into the room, I was immediately greeted with the sound of water and then plumbing/pipes vibrating in the bathroom. It was weird because the vibration would last about 20 seconds, it would be quiet for about 20 seconds,...

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Helpful?
Thank Geoffrey G
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi Geoffrey G Thank you for your review. I apologize for the noise issues that you mention, but I'm glad that our staff was able to resolve the issue and make your stay and enjoyable one. Thank you for your business and we hope to see you again soon. Tom Underwood General Manager Chattanooga Marriott Downtown

Daphne
Reviewed 16 September 2015 via mobile

The first room had a nasty bathroom. The rooms were changed without any issues. Front desk staff and the bellmen were great. In the second room the sheets were knotty and dingy. The towels had dark stains and the bath mats were dingy as well. Makes me wonder about the quality of washing in the linens. When you're the full...

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Helpful?
Thank Dabstoo
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi Dabstoo Thank you for your constructive feedback regarding your recent stay. I sincerely apologize that this was not a better experience. I will share your comments with our housekeeping and laundry staff, so that these issues can be addressed quickly. Thanks again for your business and for your feedback. Tom Underwood General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
The Terrace Grille
The Terrace Grille
Cuisines: American
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Shuttle Bus Service
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Situated in the heart of Downtown Chattanooga, the Chattanooga Marriott Downtown is within walking distance to the Tennessee Aquarium, IMAX 3-D Theatre, Creative Discovery Museum, and nearby the Chattanooga Regional History Museum University of Tennessee at Chattanooga and AT&T Field. The Chattanooga Marriott has an indoor pool and seasonal outdoor pool. Complimentary wireless and wired high-speed Internet access is available in public areas. Business amenities at this 3-star property include a 24-hour business center, flexible meeting rooms, and audio-visual equipment. Dining options at this business-friendly hotel include a restaurant, a coffee shop/cafe, and a bar/lounge. The staff provides concierge services, wedding services, and event catering. Additional amenities include a seasonal outdoor pool, 24 hour fitness facility, and gift shops/newsstands. Guests have access to a roundtrip airport shuttle and onsite covered parking is available.All rooms have beautiful city or mountain views. The 343 air-conditioned guestrooms at Chattanooga Marriott Downtown include coffee/tea makers and hair dryers, wireless high-speed Internet access (surcharge applies),and 32-inch LCD televisions equipped with premium satellite channels. All accommodations provide ergonomic chairs and phones with voice mail. Bathrooms offer shower/tub combinations and complimentary toiletries. Additional amenities include an iron and ironing board and clock radios. In addition, amenities available on request include refrigerators, a turndown service, and hypo-allergenic bedding and daily housekeeping service. Plan your next stay in Chattanooga at the Marriott Downtown. ... more   less 

Additional Information about Chattanooga Marriott Downtown

Address: 2 Carter Plaza, Chattanooga, TN 37402 (Formerly Chattanooga Marriott at the Convention Center)
Region: United States > Tennessee > Chattanooga
Price Range: RM834 - RM1,190 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chattanooga Marriott Downtown 3.5*
Number of rooms: 343
Reservation Options:
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Also Known As:
Chattanooga Marriott At The Hotel Chattanooga
Chattanooga Marriott At Hotel
Marriott Chattanooga
Hotel Style:
#14 Business Hotel in Chattanooga
#17 Romantic Hotel in Chattanooga
#19 Family Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from Chattanooga Marriott Downtown staff and other travellers.
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Questions? Get answers from Chattanooga Marriott Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are great”
 of 5 bubbles janices202, 7 Feb 2017 | Read review
“Top floors offer a beautiful view”
 of 5 bubbles teashaw2014, 13 Jan 2017 | Read review
“Lower floor as elevators seem quite slow when the hotel is booked for conventioneers”
 of 5 bubbles RebeccaC84, 4 Jan 2017 | Read review
“Try to choose a room on the end of a hall for less noise.”
 of 5 bubbles AshleeP_13, 4 Jan 2017 | Read review
“Ask for top floor if you like a view!”
 of 5 bubbles rusha_sams, 28 Dec 2016 | Read review
5 of 5