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This hotel is several steps above the average Holiday Inn Express which are already fine hotels. It was clean, it SMELLED clean and extremely well decorated. The price per room is slightly higher but worth the extra. The staff was extremely friendly and helpful.
Response from Richie H, Owner at Holiday Inn Express Cleveland NorthwestResponded 4 days ago
We are honored by your wonderful words, "Clean, extremely well decorated, extremely friendly and helpful." We will simply say thank you, please come back and God bless you and yours.
All though, we didnt spend much time in our Comfortable room! The bed was comfortable and the room was clean! I have no complaints! The front desk check-in was smooth and quick, after driving almost 9 hours to our Hotel Destination! The young lady working...More
Thank Queen W
Response from Richie H, Owner at Holiday Inn Express Cleveland NorthwestResponded 15 January 2018
Queen W. Thank you so much. We appreciate your wonderful words and attention to detail. (especially the "Beautiful smile" comment about our Breakfast attendant) God bless you and yours in this year of opportunity 2018.
I've stayed at this location twice now, and the friendliness of the staff is always consistent. The rates are a tad high in my opinion, but the location is good, it's always pretty clean, and it's pretty quiet despite being right next to the highway...More
Response from Richie H, Owner at Holiday Inn Express Cleveland NorthwestResponded 2 weeks ago
Simple Sleeping- Great name! Thank you for the continued support and wonderful words about our staff and property. We look forward to your next visit and the opportunity to serve you again. God bless you and yours this Easter Season.
While I've come to expect pleasant accommodations with HI-Express, this location seemed above the norm. Spacious lobby with fireplaces, large clean rooms with high ceilings and a well appointed exercise room all suited us very well for an extended weekend. The staff was very welcoming...More
Response from Richie H, Owner at Holiday Inn Express Cleveland NorthwestResponded 12 March 2018
Your words, "Above the Norm," tells the story. We are thrilled to have you and wish you all the best. God bless you and yours.