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Wife and I went to visit my Mother in Cleveland, TN, and have made this one of our multi stays. Always clean and fresh, this week place seemed to be full each night. Everything was perfect with our stay, early morning breakfast was just great!...More
1 Thank jhais28374
Response from Richie H, Owner at Holiday Inn Express Cleveland NorthwestResponded 21 June 2017
We love you repeat customers. That speaks to the confidence you place in our hotel. We are so appreciative of the opportunity to serve you and hope you will come back very soon.
The location of this hotel is very convenient to the interstate and to a number of restaurants. It was clean and comfortable. For a Holiday Inn Express, it did seem pricey given the location. I did not give it five stars because every time someone...More
Response from Richie H, Manager at Holiday Inn Express Cleveland NorthwestResponded 9 June 2017
Thank you for coming and staying with us. We are truly grateful for your business and the opportunity to serve you. We hope you will come back and allow our award winning staff to provide you the best service in this market.
Stayed 3-4 times now at HIE Cleveland...been a great value every time....price, cleanliness, staff, breakfast...and the coffee was always fresh & hot...big deal to me!!! Great job staff! Thx for another great stay!!!!! We will be back!More
Thank torrey h
Response from Richie H, Owner at Holiday Inn Express Cleveland NorthwestResponded 1 June 2017
It's always great to have you guys! We really appreciate your confidence in our hotel and the wonderful words you used to describe your stay with us. We look forward to your next visit and hope to see you soon. Thanks again for 5 stars...More
I've been to this hotel many times and travel in the IHG family of hotels nationwide. The facility and staff in Cleveland TN is the finest I've ever experienced. It is always very Clean and I always feel welcome. I use the fitness center which...More
Response from Richie H, Manager at Holiday Inn Express Cleveland NorthwestResponded 23 May 2017
Wow. What a wonderful review. We are truly thankful for your repeat visits and the opportunity to serve you. "Clean, Welcome" and so many other compliments are what we aspire to do each day. Please continue to come back often and we will continue to...More
Initially when I checked it and it was great a gentleman name Uriah help me out and was wonderful with his customer service skills. I was planning on staying here close to a week it's been one night and I canceled my reservation and plan...More
Thank Maxwell L
Response from Richie H, Owner at Holiday Inn Express Cleveland NorthwestResponded 19 May 2017
Obviously, a very different interpretation of the actual conversation. No owner would ever ask a guest, "What's your problem." No owner would embarrass a guest as described. Not mentioned was our very cordial discussion about my personal animals and me being a "dog lover." As...More
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Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$118 - US$196 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#1 Green Hotel in Cleveland
#2 Business Hotel in Cleveland
Non-Smoking Rooms ,
Number of rooms
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