We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
28/01/2018 29/01/2018
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Douglas Inn & Suites

    2600 Westside Dr NW, Cleveland, TN 37312-3605
    Save
    Lowest prices for your stay
    28/01/2018 29/01/2018
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Lock in the lowest price from our partners
    US$67
    View Deal
    Traveller (18)
    Room & Suite (26)
    Dining (1)
    Overview
    • Excellent48%
    • Very good29%
    • Average11%
    • Poor6%
    • Terrible6%
    Travellers talk about
    “cracker barrel” (21 reviews)
    “room was clean” (21 reviews)
    “counter staff” (2 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Business Centre
    Laundry Service
    Self-Serve Laundry
    2.0 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    28 Jan29 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$67.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Cleveland hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "0cf9d24915ac4e65bb6869b39e6871a3", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":278674,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[39685890],"additionalContentIds":[],"pollCount":0,"checkin":{"day":28,"month":1,"year":2018},"checkout":{"day":29,"month":1,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":67,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"0cf9d24915ac4e65bb6869b39e6871a3","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":67,"lowestMetaPrice":67,"additionalPartner":false,"highestMetaPriceDisplay":67,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":67,"lowestMetaPrice":67,"highestMetaPriceDisplay":67,"hotelName":"Douglas Inn & Suites","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjBjZjlkMjQ5MTVhYzRlNjViYjY4NjliMzllNjg3MWEzIiwiQUlLIjoiMGJjMDhlZDVjZWY3NDc3Y2FhZWZjOTc5N2Y1ZGU2YTMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "28/01/2018", "checkOut": "29/01/2018", "lowestPrice": "US$67", "hasDates": true, "hacComplete": false, "contentIdMappings": {"109209571":"HotelsCom2IB","78892050":"OrbitzEWS","79444488":"CheapTicketsEWS","78339532":"PricelineIB","65700498":"Hotwire","32630347":"Expedia","80127277":"AgodaIB","39685890":"BookingCom","53928121":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a ReviewReviews (159)
    There are newer reviews for Douglas Inn & Suites
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language

    21 - 25 of 157 reviews

    Reviewed 27 May 2017

    Desk clerk very difficult to understand. On this trip, I was on company business. Company is federal agency. At check-in, clerk insisted on charging tax, even though my VISA card had tax exempt number and despite that I had presented a completed tax exempt form....More

    Thank fj0yner
    Response from DouglasInn, Guest Relations Manager at Douglas Inn & SuitesResponded 31 May 2017

    fj0yner, Thank you for reporting this incident you had in the hotel. We are already making reports about this so the management will be informed by this news. We are very sorry about your disappointment but rest assured, your concerns will be highly appreciated to...More

    Reviewed 25 May 2017 via mobile

    We were laying in bed when we saw a bug crawling on the pillow. Turned the light on and it was a bed bug! We looked on the edges on the sheets and found many more, along with their poop and exoskeletons. The receptionist gave...More

    Thank mattpoyntermusic
    Response from DouglasInn, Guest Relations Manager at Douglas Inn & SuitesResponded 28 May 2017

    Dear mattpoyntermusic, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. The room was thoroughly inspected the next morning and no bed bugs were found and also the room was rented out, with no further complaints. I...More

    Reviewed 18 May 2017

    We decided to stay here because of the price, location and pictures. We weren't very happy. It's an old hotel that has been "updated" but a lot of corners were cut in our room. Can't speak for all... There are exposed black screws around all...More

    Thank deegeegirl
    Response from DouglasInn, Guest Relations Manager at Douglas Inn & SuitesResponded 28 May 2017

    Dear deegeegirl, Thank you for sharing your rating of our hotel. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. Your concerns regarding the level of cleanliness and outdated condition of the facility...More

    Reviewed 17 May 2017

    Independent hotel but up to par with the big-name hotels. They are reasonably priced and friendly. Breakfast was somewhat basic but the waffles were good. The room was clean, up-to-date and comfortable.More

    Thank Troy R
    Response from DouglasInn, Guest Relations Manager at Douglas Inn & SuitesResponded 28 May 2017

    Dear deegeegirl, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and to provide our customers the best...More

    Reviewed 17 May 2017

    Price was a little more than we like to pay, but a good compromise to get a quality facility for less than $100. We did not take advantage of the Cracker Barrel adjacent to the lodging, but it was a nice feature.More

    1  Thank Allan C
    Response from DouglasInn, Guest Relations Manager at Douglas Inn & SuitesResponded 28 May 2017

    Dear Allan C, Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient at a reasonable cost. We hope you were able to explore the area! We value our customers...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Self-Serve Laundry
    • Business Centre with Internet Access
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$74 - US$90 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Business Hotel in Cleveland
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Kitchenette
    • Number of rooms
    • 40
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Priceline, Travelocity, Hotwire, Orbitz, Cancelon, TripOnline SA and getaroom.com so you can book your Douglas Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Cleveland
    • Also Known As
    • Douglas Inn And Suites ,
    • Douglas Hotel Cleveland
    Add Photo Photos
    Traveller (18)
    Room & Suite (26)
    Dining (1)
    Hotel & Grounds (28)
    Bathroom (3)
    Family and Play Areas (2)
    Business Centre & Event Rooms (1)
    Nearby
    Nearby HotelsSee all 24 hotels in Cleveland
    EconoLodge - Cleveland
    47 reviews
    .07 km away
    Motel 6 Cleveland TN
    53 reviews
    .21 km away
    Fairfield Inn & Suites Cleveland
    220 reviews
    .22 km away
    Howard Johnson Inn Cleveland
    257 reviews
    .25 km away
    Nearby Restaurants
    City Cafe Diner
    283 reviews
    1.12 km away
    Old Fort Restaurant
    106 reviews
    .34 km away
    Cracker Barrel
    160 reviews
    .08 km away
    Deli Boys
    57 reviews
    1.49 km away
    Nearby Attractions
    Cleveland Bradley County Greenway
    49 reviews
    1.52 km away
    Museum Center at 5ive Points
    47 reviews
    3.95 km away
    Cleveland Bradley County Public Library
    32 reviews
    3.43 km away
    Mash & Hops
    15 reviews
    3.85 km away
    Ask a question
    Questions & Answers
    Judy B
    20 November 2017|
    AnswerShow all 2 answers
    Response from Patricia I | Reviewed this property |
    877-559-5579
    0
    Votes
    Room Tips
    "The back side is away from the main street and has the view of the Cracker Barrel."
    Read review
    "Choose second floor room"
    Read review
    "To choose a good room, go elsewhere"
    Read review
    "Many rooms, you can park outside your room"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing