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Mohale Lodge

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20 Reviews from our TripAdvisor Community

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Showing 19: English reviews
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Reviewed 17 February 2017 via mobile

What a friendly staff, it was such a pleasure to stay there!! Received good service and a beautifull room. The food in the restaurant was not very good but everybody was very friendly. Can recommend this hotel with the beautifull view.

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Helpful?
Thank Lomien
Hote1Management, Manager at Mohale Lodge, responded to this review

Dear Lomien , Thank you for taking the time to give us feedback on your stay with us. We value our guest feedback as it helps us understand where we go wrong and how to fix our problems. We will definitely address these concerns with our line managers and take action immediately. Warm Regards Mohale Lodge Management & Team

Johannesburg, South Africa
Reviewed 18 January 2017

The location is excellent but our overall experience was let down by disinterested and unmotivated staff. The overall facility seems a bit run down and in need of some TLC. The dining room was a complete disappointment, both the food and the attitude of the staff

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Helpful?
Thank MaxwilG
Hote1Management, Manager at Mohale Lodge, responded to this review

Dear Maxwil , Thank you for taking the time to give us feedback on your stay with us. We value our guest feedback as it helps us understand where we go wrong and how to fix our problems. We will definitely address these concerns with our line managers and take action immediately. Warm Regards Mohale Lodge Management & Team

Northern Cape, South Africa
Reviewed 20 June 2016

Excellent service from the time entering the premises. The staff makes us comfortable and even change the room for a better view. Friendly and helpful. In the mountains, just what we needed for a breakaway.

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Helpful?
Thank daansaaiman
Stella D, General Manager at Mohale Lodge, responded to this review

Thank you very much for a great review. The Management and Staff of Mohale Lodge really appreciate and hope to see you again. We enjoyed having you here. Thank you kindly.

Reviewed 20 June 2016

The service at Mohale Lodge was out of this world!!!!! The rooms was comfortable and warm with this amazing view of the mountains and the Mohale Dam. What I like most was the warm hospitality of all the staff. From the minute we arrived there I felt at home. Will definitely visit shortly.

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Helpful?
Thank Petro S
Stella D, General Manager at Mohale Lodge, responded to this review

Thank you so much for such great review. The Management and Staff would like to thank you. And we really appreciate it. Hope to see you soon. Thank you kindly,

Reviewed 16 April 2016 via mobile

I stayed at the lodge with 5 other team members for 4 night's on a work retreat. Initially the company had booked for 7 and the 7th person cancelled. However the receptionist insisted on billing my company for 7 people instead of 6 who were actually present. This malpractice defiles the Orion's group values of honesty and integrity. Unfortunately i...

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Helpful?
Thank Moipone L
Hote1Management, Marketing at Mohale Lodge, responded to this review

Dear guest, Thank you for taking a moment to honestly review Katse Lodge. Unfortunately all cancellations done less than 72 hours prior to arrival will pay 100% cancellation fee, if the 7th guest cancelled more than 72 hours in advance please contact Mohale Lodge management so that they can investigate this matter further. Warm regards, Staff and management Mohale Lodge

Johannesburg, South Africa
Reviewed 28 February 2016

I love Mohale Lodge, the rooms are spacious and include all amenities and the King Size Beds are the most comfortable are have slept on for a long time. My stays here normally involve me Adventure riding with my bike. Lesotho is generally a very impoverished country and this lodge is most probably 5 stars in the eyes of the...

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Helpful?
Thank Sean B
Stella D, General Manager at Mohale Lodge, responded to this review

Thank you Mr. Sean for your great review we really appreciate it. It is most encouraging and it pushes us to do even more. The Management and Staff are really greatful. See you again soon, we enjoyed having you here with us. Thank you and God Bless

Eastbourne, United Kingdom
Reviewed 8 February 2016

It is slightly surreal to drive into this complex from the local road! Security is good, and all the staff very friendly, kind and helpful. The room was very well appointed, with a good view through the mountains. The standard of cleanliness was very high, and the in room amenities were very good. The restaurant and the bar were very...

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Helpful?
Thank dickthed0c
Stella D, General Manager at Mohale Lodge, responded to this review

Thank you very much for such a lovely review. Mohale Lodge Management and Staff appreciate this so much. We aim to please our customers in every way possible. See you again soon. We enjoyed having you here. Happy Valentine, and God Bless

Reviewed 26 November 2015 via mobile

We really enjoyed our stay. Though I rated it 3 stars it is probably 4 stars for Lesotho. The staff are all very friendly, accommodating & helpful from beginning to end. We had some issues with the plugs in our rooms and they attended to & fixed it immediately. The room was light & airy. The bathroom basic. Both bathroom...

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1Thank MrsVeeDeeDubs
Stella D, General Manager at Mohale Lodge, responded to this review

Thank you so much for such good reviews, we are very grateful. I am happy that you enjoyed your stay with us. The Staff and Management would like to thank you. Do come again soon, we enjoyed having you here. MERRY CHRISTMAS

Johannesburg, South Africa
Reviewed 28 October 2015 via mobile

My word! This place has the most terrible service ever!!! We got to our room, the bedding was wet! The water coming from the taps were dirty dirty dirty! No one can even bath in it! The air con was not working! Besides the damp bed sheets, the bed was actually comfortable. The beers were cold, but the steak and...

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Helpful?
Thank 530tinym
Hote1Management, Manager at Mohale Lodge, responded to this review

Dear Guest Thank you for your honest review following your stay with us. We appreciate your honesty and would like to inform you that an investigation into the matter will commence soon. We thank you again for bringing this to our attention. We do hope that you will afford us the chance to win back your most valued business. Warm...

Alberton, South Africa
Reviewed 5 October 2015

Okay, honestly speaking, we were super ecstatic and looking forward to a board-cruises plus the pony-rides BUT got our bubbles burst when we were told the activities are facilitated and administered by 'individuals' whom we had to phone and were unavailable. All-in-all, the drive from Maseru to the lodge was just bananas(the mountains, ooh my!), the view is so lovely...

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2Thank mphol2015
Hote1Management, Manager at Mohale Lodge, responded to this review

Dearest Guest Thank you for your kind review following your time with us. We greatly appreciate your compliments and we would further like to apologise for the lack of activities. Unfortunately, the lodge is located in a remote districts and it does get difficult to confirm with vendors. We will see to this matter immediately and in the not-too-distant future...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Breakfast included
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
Internet
  • Paid Internet
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Mohale Lodge is an ideal base from which to explore the rich natural splendours of Lesotho’s mountain Kingdom.This family-friendly lodge is ideal for those seeking an adventurous scape or wishing to reconnect with nature. ... more   less 

Additional Information about Mohale Lodge

Address: Ha Mohale | Private Bag A110 Maseru, Likalaneng 0100, Lesotho
Region: Lesotho > Maseru District > Likalaneng
Price Range: RM368 - RM456 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Mohale Lodge 2.5*
Number of rooms: 79
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Questions & Answers

Questions? Get answers from Mohale Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room with a view.”
 of 5 bubbles MaxwilG, 17 Jan 2017 | Read review
“Higher floors have excellent view.”
 of 5 bubbles daansaaiman, 20 Jun 2016 | Read review
“Higher floors have the best view.”
 of 5 bubbles , 20 Jun 2016 | Read review
“Ask for mountain view!”
 of 5 bubbles dickthed0c, 7 Feb 2016 | Read review
“Ask for a room with a view of the dam, preferably at the end of the corridor (which can get a bit noisy with groups returning to their rooms at the end of the day).”
 of 5 bubbles Roni28, 28 Mar 2013 | Read review
5 of 5