We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The first issue I had is that we were given a room that I couldn't get into, because the battery on the door died. So we had to return to the office, and the man was a little apologetic, and gave us another room.
Response from Jessica G, Front Office Manager at Days Inn & Suites Collierville Germantown AreaResponded 29 April 2017
Dear Valued Guest,
I am so sorry you had such an unacceptable experience at our property. I have notified upper management about your issues. Again, I am so sorry.
Room appeared to be in okay condition except the bathroom. The bathroom was run down and the tub was filthy. It seemed whoever cleaned the room didn't care about the bathtub. We also were surprised by several large black ants between the beds in the...More
Response from Jessica G, Front Office Manager at Days Inn & Suites Collierville Germantown AreaResponded 14 April 2017
Dear Valued Guest,
I apologize for the bad experiences you had at our property. Staff has been notified of your issues and we are having a staff meeting to ensure all departments are reminded of issues such as these and action will be taken.....Again, I...More
The only person who earned props is Jessica, the weekend receptionist. The manager needs intense customer service classes
Review collected in partnership with Days Inn
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from Jessica G, Front Office Manager at Days Inn & Suites Collierville Germantown AreaResponded 7 April 2017
I extend my deepest apologies for the bad experience at our property. If you are in our area again, please call me direct and I assure you, I will make sure you are taken care of. Again, I am so so sorry.
the room was older but clean and comfortable, they are in process of repainting fixing up. in a nice area with plenty of places to eat nearby, nice place for the money. last month I stayed in a place for over twice the money that...More
US$78 - US$97 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Smoking rooms available
Number of rooms
TripAdvisor is proud to partner with Expedia, Hotels.com, Agoda, TripOnline SA, Travelocity, Hotwire, Cancelon, Cheap Tickets and HotelQuickly so you can book your Days Inn & Suites Collierville Germantown Area reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.